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Your search for Mary Jo Bitner

  1. Cover: Services Marketing, 5e - McGraw-Hill Education (UK) Ltd
    Alan Wilson | Valarie Zeithaml | Mary Jo Bitner
    Services Marketing, 5e
    12/2025
    5th EDN5th Edition
    McGraw-Hill Education (UK) Ltd
    9781526850621 (ISBN)
    Book
    Paperback/Softback
    €68.47
    Available immediately
  2. Cover: Services Marketing: Integrating Customer Service Across the Firm 4e - McGraw-Hill Education (UK) Ltd
    Alan Wilson | Valarie Zeithaml | Mary Jo Bitner
    Services Marketing: Integrating Customer Service Across the Firm 4e
    10/2020
    4th EDN4th Edition
    McGraw-Hill Education (UK) Ltd
    9781526847805 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €90.55
    Shipment within 3-4 weeks
    New edition available
  3. Cover: Services Marketing: Integrating Customer Focus Across the Firm ISE - McGraw-Hill Education
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing: Integrating Customer Focus Across the Firm ISE
    03/2023
    8th EDN8th Edition
    McGraw-Hill Education
    9781266287152 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €71.00
    Shipment within 15-20 days
  4. Cover: Services Marketing: Integrating Customer Focus Across the Firm - McGraw-Hill Inc.,US
    Alan Wilson | Valarie Zeithaml | Mary Jo Bitner
    Services Marketing: Integrating Customer Focus Across the Firm
    Integrating Customer Focus Across the Firm
    04/2016
    3rd EDN3rd Edition
    McGraw-Hill Inc.,US
    9780077169312 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €70.55
    Exhausted; check for reprint
    New edition available
  5. Cover: Services Marketing: Integrating Customer Focus Across the Firm - McGraw Hill Higher Education
    Alan Wilson | Valarie Zeithaml | Mary Jo Bitner
    Services Marketing: Integrating Customer Focus Across the Firm
    Integrating Customer Focus Across the Firm
    05/2012
    2nd EDN2nd Edition
    McGraw Hill Higher Education
    9780077131715 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €64.36
    Exhausted; check for reprint
    New edition available
  6. Cover: Services Marketing - McGraw-Hill Professional
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing
    05/2012
    6th EDN6th Edition
    McGraw-Hill Professional
    9780078112058 (ISBN)
    Book
    Hardback
    Other editions
    €271.11
    Exhausted; check for reprint
    New edition available
  7. Cover: Services Marketing: Integrating Customer Focus Across the Firm - McGraw-Hill Inc.,US
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing: Integrating Customer Focus Across the Firm
    04/2017
    7th EDN7th Edition
    McGraw-Hill Inc.,US
    9780078112102 (ISBN)
    Book
    Hardback
    Other editions
    €300.78
    Exhausted; no reprint
  8. Cover: Services Marketing: Integrating Customer Focus Across the Firm - McGraw-Hill Education
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing: Integrating Customer Focus Across the Firm
    07/2017
    7th EDN7th Edition
    McGraw-Hill Education
    9781260083521 (ISBN)
    Book
    Paperback/Softback
    €70.55
    Exhausted; no reprint
  9. Cover: Services Marketing - McGraw Hill Higher Education
    Alan Wilson | Valarie Zeithaml | Mary Jo Bitner
    Services Marketing
    Integrating Customer Focus across the Firm
    02/2008
    McGraw Hill Higher Education
    9780077107956 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €61.89
    Exhausted; check for reprint
    New edition available
  10. Cover: Services Marketing - McGraw-Hill Professional
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing
    07/2005
    4th EDN4th Edition
    McGraw-Hill Professional
    9780071244961 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €51.98
    Exhausted; check for reprint
    New edition available
  11. Cover: Services Marketing - McGraw Hill Higher Education
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing
    05/2012
    6th EDN6th Edition
    McGraw Hill Higher Education
    9780071086967 (ISBN)
    Book
    Paperback/Softback
    €70.55
    Exhausted; no reprint
  12. This image is currently not available.
    Valarie A. Zeithaml | Mary Jo Bitner | Dwayne D. Gremler
    Loose Leaf for Services Marketing
    01/2023
    8th EDN8th Edition
    McGraw-Hill Education
    9781260564167 (ISBN)
    Loose-leaf edition
    €194.10
    Article not available
  13. Cover: Services Marketing - McGraw Hill Higher Education
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing
    05/2008
    5th EDN5th Edition
    McGraw Hill Higher Education
    9780073380933 (ISBN)
    Book
    Hardback
    Other editions
    €198.07
    Exhausted; no reprint
  14. Cover: Services Marketing - McGraw Hill Higher Education
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing
    07/2008
    5th EDN5th Edition
    McGraw Hill Higher Education
    9780071263931 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €61.89
    No shipping information available
    New edition available
  15. This image is currently not available.
    Valarie A. Zeithaml | Mary Jo Bitner
    Services Marketing
    11/1999
    2nd EDN2nd Edition
    McGraw Hill Higher Education
    9780072312218 (ISBN)
    Book
    Hardback
    €127.50
    Shipment within 15-20 days
  16. This image is currently not available.
    Valarie A. Zeithaml | Mary Jo Bitner | Dwayne D. Gremler
    Loose Leaf for Services Marketing
    03/2017
    7th EDN7th Edition
    McGraw Hill Education India
    9781259867019 (ISBN)
    Loose-leaf edition
    €202.90
    Exhausted; no reprint
  17. Cover: Services Marketing - McGraw-Hill Professional
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing
    08/2002
    3rd EDN3rd Edition
    McGraw-Hill Professional
    9780072471427 (ISBN)
    Book
    Hardback
    €136.17
    Exhausted; no reprint
  18. Cover: Services Marketing - McGraw-Hill Professional
    Valarie Zeithaml | Mary Jo Bitner | Dwayne Gremler
    Services Marketing
    05/2005
    4th EDN4th Edition
    McGraw-Hill Professional
    9780072961942 (ISBN)
    Book
    Hardback
    €149.78
    Exhausted; no reprint
  19. This image is currently not available.
    Valarie Zeithaml | Mary Jo Bitner
    Services Marketing
    08/2002
    3rd EDN3rd Edition
    McGraw-Hill Professional
    9780071199148 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €49.51
    Exhausted; check for reprint
    New edition available
  20. This image is currently not available.
    Valarie A. Zeithaml | Mary Jo Bitner
    Services Marketing
    01/2000
    McGraw-Hill Education (ISE Editions)
    9780071169943 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €44.56
    Exhausted; check for reprint
    New edition available
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