Effective Management of Benchmarking Projects
1st Edition
Published on 17. February 2010
400 pages
978-1-136-40850-2 (ISBN)
Description
Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.
Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.
This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.
This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
Reviews / Votes
It is a rewarding read written by someone who has clearly researched long and hard and deeply into the subject. The author offers valuable tools and techniques, protocols and model documents, to anyone sufficiently interested to open his book. In fact, Zairi's book is subtitled: practical guidelines and examples of best practice, a claim it meets with ease.David Robson, The Journal of the Institute of Public Sector Management
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Product notice
Reflowable
File size
19,04 MB
ISBN-13
978-1-136-40850-2 (9781136408502)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Mohamed Zairi
Effective Management of Benchmarking Projects
Practical Guidelines and Examples of Best Practice
Book
05/1998
1st Edition
Butterworth-Heinemann
€179.51
Shipment within 15-20 days
Person
Mohamed Zairi
Content
Introduction; Chapter 1 Rank Xerox: where the benchmarking story started; Chapter 2 The strategic application of benchmarking for best practice: a prioritization tool; Chapter 3 Partner selection; Chapter 4 The ethics of benchmarking: how to handle secrecy and sensitive issues; Chapter 5 The value of industrial visits; Chapter 6 The value of benchmarking awards; Chapter 7 The process of benchmarking in practice; Chapter 8 The diversity of benchmarking: examples of best practice; Chapter 9 Bringing it all together: effective project management;
