
Research in Systems Analysis and Design: Models and Methods
Description
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This book constitutes the proceedings of the 4th EuroSymposium on Systems Analysis and Design, SIGSAND/PLAIS 2011, held in Gdansk, Poland, in September 2011.
The objective of this symposium is to promote and develop high-quality research on all issues related to systems analysis and design (SAND). It provides a forum for SAND researchers and practitioners in Europe and beyond to interact, collaborate, and develop their field.
The 9 papers were carefully reviewed and selected from 20 submissions. An additional revision took place after the conference to incorporate discussion results from the presentation. The contributions are organized into topical sections on business process modeling, integrated systems development, and software development.
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Content
- Intro
- Title
- Preface
- Organization
- Table of Contents
- Part I Business Processes Modeling
- Reengineering University: Modeling Business Processes to Achieve Strategic Goals
- Introduction
- Literature Review
- Work Description and Development of the Goal Tree
- Designing the Model of University Business Processes
- Conclusion
- References
- SysML Requirement Diagrams: Banking Transactional Platform Case Study
- Introduction
- SysML for Requirements Specification
- Containment Relationships in Banking Transactional Platform Case Study
- Requirement Diagrams Elaborated
- Conclusions
- References
- Part II Integrated Systems Development
- Customer Knowledge Management Models: Assessment and Proposal
- Introduction
- The Concept of Customer Knowledge Management
- The Concept of CK
- Kinds of Customer Knowledge
- The Concept of CKM
- A Review and Assessment of CKM Models
- Conceptual CKM Model
- Process Oriented CKM Model
- Proposal of Integrated CKM Model
- Conclusion
- References
- ERP in the Cloud - Benefits and Challenges
- SaaS as a Business Model of Cloud Computing
- Foundation of Cloud Computing
- Ontology of Cloud Computing
- Deployment Models of Cloud Computing
- SaaS Market in the World
- Issues Concerning Traditional and Cloud ERP
- ERP as an Integrated Management Information System
- ERP Systems Deployment Scenarios
- Types of Cloud ERP and Their Uses
- Vendors of Cloud ERP in the SaaS Model
- Benefits and Challenges of Cloud ERP in SaaS Model
- Conclusions
- References
- Building Project Teams in Enterprise System Adoption: The Need for the Incorporation of the Project Type
- Introduction
- Research Methodology
- Research Design
- Issues Investigated
- Questionnaire Items and Variables Definition
- Research Model
- Results
- All Projects
- Inter- vs. Intra-organizational
- Full vs. Partial Scope
- SMEs vs. Large Companies
- Short vs. Long Projects
- Discussion of Findings
- The Influence of Adoption Participants by Project Type
- Implications for Team Building
- Conclusion
- References
- Model of Information Systems' Selection for the Company Management
- Introduction
- Methodologies for Companies' IT-Management
- Key Factors in Selecting Project for Business Process Management
- The Use of Multiple Regression Models to Survey Data
- Conclusion
- References
- Part III Software Development
- A Method to Discover Trend Reversal Patterns Using Behavioral Data
- Introduction
- Description of Experiments and Applied Methods
- Discussion of Results
- Conclusions
- References
- Toward a Theory of Debiasing Software Development
- Introduction
- Existing Perspectives on Critical Success Factors in Software Development
- Cognitive Biases
- Toward a New Theory
- Conceptual Evaluation
- Conclusion
- References
- OBCAS - An Ontology-Based Cluster Analysis System
- Introduction
- Design of Ontology-Based Cluster Analysis System (OBCAS)
- Implementation of OBCAS
- Evaluation of OBCAS
- Data and Methodology
- Results
- Discussion of Results
- Conclusion
- References
- Author Index
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