Project Success and Quality
Balancing the Iron Triangle
Published on 3. September 2018
218 pages
978-1-351-21325-7 (ISBN)
Description
Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The 'Iron Triangle' of time/cost/quality suggests that all three aspects are equal, but with quantitative methods for monitoring project performance, the focus is primarily on managing cost and time.
This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios.
It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.
This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios.
It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Professional and scholarly
Product notice
Reflowable
Illustrations
27 Tables, black and white; 40 Line drawings, black and white
File size
2,41 MB
ISBN-13
978-1-351-21325-7 (9781351213257)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
09/2018
1st Edition
Routledge
€207.50
Shipment within 15-20 days
Book
09/2018
1st Edition
Routledge
€63.10
Shipment within 15-20 days
Persons
Andrew Wright is a Fellow of the Association for Project Management, a Registered Project Professional, a Member of the Institute of Directors and a Visiting Lecturer at the University of Manchester, UK, the University of Cumbria, UK, and University College London, UK.
Therese Lawlor-Wright is a Fellow of the Institute of Mechanical Engineers, a Chartered Mechanical Engineer, a member of the Association for Project Management, leader of the Project Management group at the University of Cumbria, UK, and a Visiting Lecturer at the University of Manchester, UK.
Therese Lawlor-Wright is a Fellow of the Institute of Mechanical Engineers, a Chartered Mechanical Engineer, a member of the Association for Project Management, leader of the Project Management group at the University of Cumbria, UK, and a Visiting Lecturer at the University of Manchester, UK.
Content
1. What is Quality? 2. Why should we manage Quality? 3. Who is responsible for quality? 4. When do we manage quality? 5. Whereabouts do we need to manage quality? 6. Driving Quality Management down through the Supply Chain 7. Quality Analysis Techniques 8. Project Management techniques vital to quality 9. IT provision quality management 10. The role of standards in Project Quality Management
