
Open Source for the Enterprise
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Content
- Intro
- Table of Contents
- Preface
- Comments and Questions
- Safari Books Online
- Acknowledgments
- Dedications
- Chapter 1: The Nature of Open Source
- The Open Source Debate
- Understanding Your Open Source Readiness
- Getting It Right
- Finding and Evaluating Open Source
- The Nature of Open Source
- What Is Open Source?
- Where Does Open Source Come From?
- How Does Open Source Grow?
- How Does Open Source Die?
- Leadership in the Open Source Life Cycle
- Second-Generation Trends in Open Source
- The Different Roots of Commercial Software
- The Commercial Software Life Cycle
- Requirements gathering and the product roadmap
- Productization
- Maintenance and support
- End-of-life
- Productization: The Key to Understanding the Challenge of Using Open Source
- Comparing the Risks of Commercial and Open Source Software
- The Sales Process
- Transparency
- Flexibility
- Risk of Quality
- Risk of Productization
- Risk of Failure
- Risk of Takeover
- Support
- Chapter 2: Measuring the Maturity of Open Source
- Open Source Traps
- The Elements of Open Source Maturity
- Leadership and Culture
- Vitality of Community
- Quality of End-User Support
- Extent and Scope of Documentation
- Quality of Installation Packaging
- Momentum (or Frequency of Releases)
- Quality of Code and Design
- Quality of Architecture
- Testing Practices
- Integration with Other Products
- Support for Standards
- Quality of Project Site
- License Type
- Potential for Commercial Conflicts
- Corporate Commitment
- Putting It All Together
- The Open Source Maturity Model
- Chapter 3: The Open Source Skill Set
- Preventing an Open Source Nightmare
- Open Source Skill Levels
- Skill Levels Defined
- Beginner
- Intermediate
- Advanced
- Expert
- Open Source Skills Inventory
- Open Source Development Tools
- Hosting
- System Administration and Operations
- Open Source Infrastructure
- Programming Languages
- Open Source Community Skills
- Evaluating the maturity of open source
- Networking with open source developers
- How Maturity Affects Required Skills and Resources
- Skills and Risks
- Open Source Skill Building
- Chapter 4: Making the ROI Case
- ROI Fashions
- What Is ROI for Open Source?
- How Open Source Costs Differ from Commercial Software Costs
- Evaluation Costs
- License and Maintenance Costs
- Installation and Configuration Costs
- Integration and Customization Costs
- Operations and Support Costs
- The Cost of Narrowness
- Making Your Own ROI Model
- Creating the ROI Analysis Spreadsheet
- Creating the Estimates
- Elements of Evaluation Costs
- Elements of Installation and Configuration Costs
- Elements of Integration and Customization Costs
- Elements of Operations and Support Costs
- Skills Versus Money
- Chapter 5: Designing an Open Source Strategy
- Crafting a Strategy for Open Source Adoption
- Steps to Low-Risk Open Source Adoption
- Starting from Scratch
- Becoming a Beginner
- Moving to the Intermediate Level
- When the Advanced and Expert Levels Make Sense
- Institutional Skill Building
- Crafting a Strategy for Applying Open Source
- Crafting a Strategy for Managing Open Source
- Unique Challenges of Controlling Open Source Adoption
- Different Companies, Different Responses
- Chapter 6: Support Models for Open Source
- Open Source Support Offers
- The Generic Commercial Software Support Offer
- Evaluating Open Source Support Providers
- What Kind of Open Source Will Be Supported?
- Subscriptions
- Certified bundles
- Custom enhancements
- Open Source-Based Products
- Consulting Services
- When Is Commercial Open Source Support the Right Choice?
- When Use of Open Source Is Mission Critical
- When a Certified Bundle Solves an Important Problem
- When a Consultant Creates a Custom Feature
- Accelerating Implementation and Building Skills
- Buy Carefully
- Chapter 7: Making Open Source Projects Easy to Adopt
- One Program for Productization
- Basic Information and Community Support
- Mission Statement
- Examples and Working Sites
- Question-and-Answer Archive
- Documentation
- Reducing the Skills Gap for Getting Started
- Installation Scripts
- Configuration Tools
- Administrative Interfaces
- Operational and Diagnostic Consoles
- Accelerating Learning
- Sample Code
- API Documentation
- Architecture Documentation
- Guide to Embedded Components
- Integration
- TWiki: An Integration Case Study
- Choosing an Intranet Identity
- Benefits of Increased Adoption
- Opportunities for Skill Building
- Chapter 8: A Comparison of Open Source Licenses
- Many Flavors of Licenses
- The Classic Licenses
- In the Beginning: The GPL
- Free, open, and Copylefted
- The "Lesser" GPL
- Using the GPL in Your Own Work
- The BSD Licenses: FreeBSD, OpenBSD, and NetBSD
- The MIT License
- Second-Generation/Single-Project Licenses
- The Apache License 2.0
- The Artistic License (Perl)
- Corporate Licenses
- The Netscape Public License (NPL) and Mozilla Public License (MPL)
- The Sun Industry Standards Source License (SISSL)
- The Apple Public Source License (APSL)
- The IBM/Eclipse Public License (EPL)
- The Lucent Public License (Plan 9)
- Other Corporate Licenses
- Why Pick Just One? The Dual Licensing Option
- Chapter 9: Open Source Under Attack
- SCO Versus IBM and the Legal Quandary of Open Source
- What You Need to Know About SCO
- A Brief History of SCO
- 2003: SCO Versus IBM
- The Microsoft Connection
- What It All Means: The Implications of the SCO Crisis
- More FUD, Dead Ahead?
- Indemnification: Could Sun Be a Safe Harbor with Open Source Solaris?
- Patents: A Growing Concern
- Worst-Case Scenarios
- Chapter 10: Open Source Empowerment
- Two Poles of IT: Buy Versus Build
- Where to Buy, Where to Build
- Closing the Requirements Gap
- Open Source Empowerment
- Creating a Learning Culture
- Engineering Practices
- Building a Better Staff
- Increasing Choice, Reducing Vendor Lock-In
- The Vision and Challenge of IT
- Appendix A: The Open Source Platform
- What Is a Platform?
- Three Open Source Platforms
- Platforms for Application Development
- Platforms for Infrastructure
- Platforms for Applications
- Assembling Your Open Source Platform
- Appendix B: End-User Computing on the Desktop
- Solutions
- Linux Distribution
- Desktop Environment
- Productivity Software
- Desktop Database Management
- Web Browsers
- Messaging Client
- Capabilities
- Open Source Desktop Environments: KDE
- Desktop Productivity Suites
- Desktop Database Management: MySQL
- Web Browsing: Firefox
- Appendix C: Open Source and Email
- A Brief History of Email for Enterprise Use
- Opportunities for IT Use of Open Source Email Products
- Open Source Email Server Solutions
- Open Source Email Server Capabilities
- Open Source Email Server Projects
- Recommended Email Server Projects
- Postfix
- Product strengths
- Product weakness
- Qmail
- Product strengths
- Product weaknesses
- Exim
- Product strengths
- Product weakness
- OpenLDAP
- Open Source Email Client Solutions
- Open Source Email Client Capabilities
- Open Source Email Client Projects
- Novell Evolution
- Product strengths
- Product weaknesses
- Mozilla Thunderbird
- Product strengths
- Product weakness
- Content Scanners
- Antivirus Software
- Content Scanner Capabilities
- Clam AntiVirus
- Product strengths
- Product weakness
- ClamWin
- Product strength
- Product weakness
- SpamAssassin
- Product strengths
- Product weakness
- SpamBayes
- Product strengths
- Product weakness
- Mailing List Managers
- Mailing List Manager Solutions
- Mailing List Manager Capabilities
- Mailing List Manager Projects
- Mailman
- Product strengths
- Product weaknesses
- Dada Mail
- Product strengths
- Product weakness
- Appendix D: Groupware, Portals, and Collaboration
- Groupware
- Intranet Solutions
- Project management
- Software development process management
- Document management and distribution
- Forums
- Business Application Support
- Forums
- Application/team weblog
- Open Source Groupware Capabilities
- Forums
- Basic features
- Content management and collaboration features
- User management features
- Advanced usability features
- Recommended Open Source Groupware Projects
- phpBB
- Product strengths
- mvnForum
- Product strengths
- Product weakness
- Portals
- Portal Capabilities
- Basic feature
- User management features
- Content management features
- Recommended Open Source Portal Projects
- Tikiwiki
- Product strengths
- Product weakness
- Metadot
- Product strengths
- Wikis
- Wiki Capabilities
- Basic features
- Content management and collaboration features
- User management features
- Advanced usability feature
- Recommended Open Source Wiki Projects
- TWiki
- Product strengths
- Product weakness
- Messaging Systems
- Messaging Capabilities
- Basic features
- Collaboration features
- User management features
- Usability features
- Security and privacy features
- Recommended Open Source Messaging Projects
- Gaim
- Product strengths
- Product weakness
- Trillian
- Product strengths
- Product weaknesses
- AdiumX
- Product strengths
- Product weaknesses
- Fire
- Product strengths
- Product weakness
- Jabber
- Product strengths
- Product weakness
- Appendix E: Web Publishing and Content Management
- Complete Content Management Systems
- Basic Online Publishing Solutions
- Brochureware
- Marketing collateral
- Product information
- Online publications
- Weblogs
- How web publishing and content management systems help create basic online publishing solutions
- Extranet Solutions
- Technical support
- Customer self-service
- Training and e-learning
- Business-to-business relationship support
- How web publishing and content management systems help create extranet solutions
- Intranet Solutions
- Knowledge management
- Document management
- Digital asset management
- How web publishing and content management systems help create intranet solutions
- Web Publishing and Content Management System Capabilities
- Content Creation and Persistence
- Workflow Management
- Search
- Site Administration
- Page and User Interface Design
- Content Delivery and Distribution
- Recommended Open Source Content Management System Projects
- Plone
- Product strengths
- Product weaknesses
- Drupal
- Product strengths
- Product weaknesses
- OpenCms
- Product strengths
- Product weakness
- Weblog Publishing Systems
- Geeklog
- Product strengths
- Product weakness
- Blosxom
- Product strengths
- Product weakness
- Content Management System Toolkits and Components
- Apache AxKit
- Product strengths
- Product weakness
- Appendix F: Application Development
- Capabilities
- Presentation Management Facilities
- Session Management Facilities
- Administration, Configuration, and Diagnostic Facilities
- External Systems Integration Support
- Open Source Application Servers
- Java Application Servers
- Apache Tomcat
- JBoss
- Perl Application Servers
- HTML::Mason
- Apache::AxKit
- PHP Application Servers
- PEAR
- Mojavi
- Smarty
- Other Application Servers
- OpenACS
- Zope
- Index
- About the Authors
- Colophon
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