
Reference and Information Services
Description
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The first section grounds the rest of the textbook with an overview of the foundations of reference and an introduction to the theories, values, and standards that guide reference service. The second section provides an overview of reference services and techniques for service provision, establishing a foundation of knowledge on reference service and extending ethical and social justice perspectives. The third part offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type as well as by broad subject areas. Finally, the concluding section guides the reader through the process of developing and maintaining their own vision of reference practice.
This textbook is essential reading for all preservice and working librarians, particularly those concerned with ethical and social justice perspectives on reference work.
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Persons
Laura Saunders is Associate Professor at Simmons University School of Library and Information Science, USA, teaching in the areas of reference, instruction, and academic libraries.
Content
1. Introduction
2. Ethics
3. Services for Diverse Populations
4. Services for Children
Part Two: Reference Services
5. Models of Reference
6. Reference Interview
7. Instruction
8. Outreach and Marketing
9. Challenges in Reference
Part Three: Sources and Searching
10. Introduction to Information Creation
11. Selection and Acquisition of Sources
12. Search Strategies
13. Ready Reference
14. Bibliographic Tools
15. Indexes and Abstracts
16. News Sources
17. Geographical Sources
18. Biographical and Genealogical Sources
19. Government Information
20. Statistics Sources
21. Legal Sources
22. Health Information Sources
23. Business Sources
24. Primary and Archival Sources
25. Reader's Advisory Sources
Part Four: Looking Forward
26. Looking Forward
Index
System requirements
File format: PDF
Copy-Protection: Adobe-DRM (Digital Rights Management)
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