
Team Development for High Tech Project Managers
Description
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Content
- Intro
- Contents v
- Preface xi
- 1 Project-management principles 1
- An introduction to managing technical projects and project participants 1
- Conclusion 13
- Reference 14
- 2 Project-requirements development 15
- Introduction 15
- Project selection 15
- Project initiation 24
- Requirements-definition cycle 26
- Pitfalls of requirements definition 31
- Conclusion 31
- References 32
- 3 Types of teams 33
- Introduction 33
- What is a team? 33
- Functional teams 36
- Self-directed teams 38
- Cross-functional teams 40
- Hybrid teams 42
- Critical success factors for teams 43
- Reference 45
- 4 Stages of team development 47
- Introduction 47
- Birth 48
- Exploration 52
- Discovery 56
- Performance 58
- Completion 59
- Conclusion 60
- References 60
- 5 Communication systems for teams in a technical environment 63
- Introduction 63
- Formal systems 64
- Informal systems 70
- Internal team communication 74
- Communication with the outside world 75
- Conclusion 77
- 6 Motivation systems for technical teams 79
- Introduction 79
- Motivational theory 79
- Monetary compensation 82
- Awards and recognition 83
- Creative motivational methods 84
- Quality of life 86
- Inspiring innovation 87
- Reference 88
- 7 High-tech project teams and quality 89
- Introduction 89
- A brief history of the quality movement 89
- Planning for project quality 91
- The cost of quality 95
- Tools to measure quality 99
- Conclusion 100
- References 101
- 8 Negotiation strategies for high-tech project managers 103
- Introduction 103
- Negotiation basics 103
- Hardball tactics 106
- Preparation for negotiation 107
- Determining success 108
- Listening skills 110
- Reference 112
- 9 Conflict resolution 113
- Introduction 113
- Why conflict exists 113
- Conditions that lead to conflict 114
- Dealing with conflict 116
- Bases of power 120
- References 121
- 10 Building a project power base 123
- Introduction 123
- Organizational context of power 123
- Power defined 124
- Personal charisma 125
- Positional attributes 126
- Conclusion 132
- References 132
- 11 Empowering others 133
- Introduction 133
- Empowerment 133
- Delegation 140
- Conclusion 143
- References 143
- 12 Problem solving 145
- Introduction 145
- Structured problem solving 146
- Free-form problem solving 147
- Conclusion 152
- References 152
- 13 Time management 153
- Introduction 153
- Time resources 154
- Managing time 154
- Stress 156
- Conclusion 157
- References 158
- 14 Auditing 159
- Introduction 159
- Auditing defined 159
- Types of audits 160
- Concept of cognitive decision making 162
- Concept of the audit objective 162
- Concept of information misstatements 162
- Concept of audit stages 163
- Steps of an audit 164
- Internal auditing 169
- Auditing terms 173
- Conclusion 178
- References 178
- 15 Future directions for project management 181
- Project office growth 182
- Virtual teams 182
- Collaboration tools 182
- Joint application development 183
- Outsourcing 183
- Risk management 183
- Project-management education 184
- Flexibility 184
- The value of people 184
- Conclusion 185
- Appendix A: Risk and opportunity assessment 189
- Appendix B: Comparison of software products 195
- Appendix C: Case study 199
- About the Author 203
- Index 205
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