
Fully Compliant
Description
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Compliance training succeeds when you balance an organization's legal responsibilities with the real needs of the employees who you hope will learn and change their behavior.
In Fully Compliant, Travis Waugh challenges traditional compliance training that focuses only on the legal risk of failing to comply with a specific mandate. With an ever-increasing number of compliance subjects to address, such programs are unsustainable. Instead, organizations must design compliance programs that serve a higher, broader purpose and build robust, resilient cultures focusing on integrity and ethics learning. Optimal compliance programs are flexible and create real learning experiences that change real behavior, thus diminishing the chance of misconduct in the first place.
This book connects the three levers of human behavior-context, habit, and motivation- to help organizations craft holistic compliance training programs that do far more than check a box. It identifies ways to pick up small but meaningful wins in turning around an existing compliance program or designing a new course, which can turn stakeholders from skeptics into learning champions. And it offers an eight-step road map for implementing your own compliance learning plan.
With this book, you'll be able to:
- Create behavior-based compliance training that generates measurable benefits.
- Make compliance training more engaging and impactful, not one-size-fits-all.
- Remain relevant as advances in technology shift compliance expectations in the years ahead.
By putting the learner first, you can develop compliance that stick
More details
Content
- Cover
- Copyright
- Contents
- Acknowledgments
- Introduction
- Part 1- The Law
- Chapter 1- The Relatively Recent History of Compliance
- Chapter 2- Who Owns Compliance?
- Chapter 3- A Better Way to Manage Risk
- Part 2- The Learners
- Chapter 4- The Rise of Real Learning
- Chapter 5- Opportunistic Analysis
- Chapter 6- Belief, Culture, and the Levers of Human Behavior
- Chapter 7- Shaping Context: How to Make Good Conduct Instinctive
- Chapter 8- Making a Habit of Compliance
- Chapter 9- Intrinsic Motivation and the Thrill of Problem-Based Learning
- Chapter 10- Branding, Measurement, and Other Ways to Make or Break Your Compliance Program
- Part 3- The Future
- Chapter 11- Consolidated Compliance
- Chapter 12- The End of Compliance
- Appendix 1- The Compliance Training Analysis Form
- Appendix 2- A Behavioral Training Plan Sample
- Appendix 3- A GDPR Habit Case Study
- Appendix 4- PBL Compliance Project Samples
- References and Resources
- About the Author
- Index
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