Procuring and Managing Complex Performance
Published on 17. January 2014
152 pages
978-1-78350-924-9 (ISBN)
Description
This ebook on Procuring and Managing Complex Performance examines the multiple challenges of managing operations in environments that have complex infrastructural and performance requirements. As an emerging area in business-to-business research it seeks to combine theory on complexity, purchasing & supply, markets and innovation management. The traditional combination of hierarchy, linear project management and high levels of contractual control has increasing difficulty adapting to the dynamics of emergent customer requirements particularly across capital intensive sectors such as construction, healthcare, aerospace and defence.
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Content
- Cover
- Editorial board
- Guest editorial
- Indirect capabilities and complex performance
- Procuring complex performance: the transition process in public infrastructure
- Variety in business-to-business services and buyer-supplier interaction
- Procuring complex performance: implications for exchange governance complexity
- Servitization and operations management: a service dominant-logic approach
- Contracting for complex performance in markets of few buyers and sellers
