
Introduction to Hospitality, Global Edition
John Walker(Author)
Pearson Education Limited (Publisher)
9th Edition
Published on 18. March 2025
2169 pages
978-1-292-73787-4 (ISBN)
System requirements
for ePUB without DRM
E-Book Single Licence
You are acquiring a single user licence for this eBook, which you might not transfer. [L]
Available for download
Description
Alles über E-Books | Antworten auf Fragen rund um E-Books, Kopierschutz und Dateiformate finden Sie in unserem Info- & Hilfebereich.
Introduction to Hospitality is a lively, comprehensive survey of hospitality, the world's largest industry, designed for tomorrow's leaders. You'll explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas.
A core goal of this text is to help you advance your hospitality career. In that spirit, Author John Walker offers you lively material and interesting features to facilitate the learning process.
The 9th Edition maintains its five-part organization and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.
A core goal of this text is to help you advance your hospitality career. In that spirit, Author John Walker offers you lively material and interesting features to facilitate the learning process.
The 9th Edition maintains its five-part organization and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.
More details
Edition
9th edition
Language
English
Place of publication
Harlow
United Kingdom
Target group
College/higher education
Edition type
Digital original
File size
34,38 MB
ISBN-13
978-1-292-73787-4 (9781292737874)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition

E-Book
10/2020
8th Edition
Pearson
€51.49
Available for download
Person
About our author Dr. John R. Walker, DBA, FMP, CHA, is the McKibbon Professor of Hotel and Restaurant Management at the University of South Florida and a Fulbright Senior Specialist. John's years of industry experience began with management training at the Savoy Hotel London. This was followed by terms as food and beverage manager, assistant rooms division manager, catering manager, and general manager with Grand Metropolitan Hotels, Selsdon Park Hotel, Rank Hotels, Inter-Continental Hotels and the Coral Reef Resort, Barbados, West Indies.
John has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in The Cornell Hotel Restaurant Administration Quarterly, The Hospitality Educators Journal, and the New York Times. He is a 10-time recipient of the President's Award for teaching, scholarship and service, and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications.
John is an editorial advisory board member for Progress in Tourism and Hospitality Research. He is a past president of the Pacific Chapter of the Council on Hotel, Restaurant, and Institutional Education (CHRIE). He is a certified hotel administrator (CHA) and a certified foodservice management professional (FMP).
John is married to Josielyn T. Walker, and they have twins, Christopher and Selina. The Walkers live in Sarasota, Florida.
John has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in The Cornell Hotel Restaurant Administration Quarterly, The Hospitality Educators Journal, and the New York Times. He is a 10-time recipient of the President's Award for teaching, scholarship and service, and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications.
John is an editorial advisory board member for Progress in Tourism and Hospitality Research. He is a past president of the Pacific Chapter of the Council on Hotel, Restaurant, and Institutional Education (CHRIE). He is a certified hotel administrator (CHA) and a certified foodservice management professional (FMP).
John is married to Josielyn T. Walker, and they have twins, Christopher and Selina. The Walkers live in Sarasota, Florida.
Content
PART I: INTRODUCING HOSPITALITY AND LODGING
Introducing Hospitality
The Hotel Business
Rooms Division
Hotel Food and Beverage
PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
Beverages
The Restaurant Business
Restaurant Management
Managed Services
PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
Tourism
Recreation, Attractions, and Clubs
Gaming Entertainment
Cruising
PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
Meetings, Conventions, and Expositions
Events
Leadership, Management, and Marketing
PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
Planning
Organizing
Communication and Decision-Making
Control
Introducing Hospitality
The Hotel Business
Rooms Division
Hotel Food and Beverage
PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
Beverages
The Restaurant Business
Restaurant Management
Managed Services
PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
Tourism
Recreation, Attractions, and Clubs
Gaming Entertainment
Cruising
PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
Meetings, Conventions, and Expositions
Events
Leadership, Management, and Marketing
PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
Planning
Organizing
Communication and Decision-Making
Control
System requirements
File format: ePUB
Copy protection: without DRM (Digital Rights Management)
System requirements:
- Computer (Windows; MacOS X; Linux): Use a reader that can handle the file format ePUB, such as Adobe Digital Editions or FBReader – both free (see eBook Help).
- Tablet/Smartphone (Android; iOS): Install the free app Adobe Digital Editions or the app PocketBook (see eBook Help).
- E-reader: Bookeen, Kobo, Pocketbook, Sony, Tolino and many more (not Kindle).
The file format ePUB works well for novels and non-fiction books – i.e., 'flowing' text without complex layout. On an e-reader or smartphone, line and page breaks automatically adjust to fit the small displays.
This eBook does not use copy protection or Digital Rights Management
For more information, see our eBook Help page.