
Principles of Management Essentials You Always Wanted To Know
Description
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- Principles of Management concepts explained in a simplified way
- Fundamentals and important principles included
- Practical approach for application by business & working professionals
Principles of Management Essentials You Always Wanted To Know prepares new managers and leaders with building blocks of management. You will learn how to define management and how management differs at different levels of an organization. You will understand the main functions of a manager so that you can incorporate those functions into your new role. You are given tools to assist you with some of the more challenging aspects of management such as decision making, conflict management,and problem solving.After you have learned about managing people internally in your organization, you will begin to learn how to manage your external customers and gain their business. These timeless elements of management will provide you the fundamentals with a 21st century point of view.
Principles of Management Essentials You Always Wanted To Know gives you a look into the world of management and some of its key elements. When you have completed reading this book you should be able to:
- Define management in an organization, understand its functions and elements
- Know the business responsibilities of a manager
- Describe tools that can help you navigate your role as a manager
- Know how to manage employee and team relationships
- Know how to manage customer relationships
This Self-Learning Management Series intends to give a jump start to working professionals, whose job roles demand to have the knowledge imparted in a B-school but haven't got a chance to visit one. This series is designed to address every aspect of business from HR to Finance to Marketing to Operations, be it any industry. Each book includes basic fundamentals, important concepts, standard and well-known principles as well as practical ways of application of the subject matter. The distinctiveness of the series lies in that all the relevant information is bundled in a compact form that is very easy to interpret.
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Content
1. Introduction to Management
Management Types
Authority
2. Functions of Management
Planning
Organizing
Leading
Controlling
3. Planning and Decision Making
Define the Problem
Gather Information
Identify the Options
Consider the Data
Choose an Alternative
Implement
Review your Decision
4. Leaders vs. Managers
Managerial Traits vs. Leader Traits
Am I a Manager and a Leader?
5. Organizational Charts and Structure
Functional
Divisional
Matrix
Team Based
Network
Modular
Organizational Design
6. Budgeting
Types of Budgets
Special Budgets
Other Budgeting Methods
Budgeting Considerations
7. Problem Solving
Define the Problem
Understanding Intricacies
Processes to Aide in Problem Solving
8. Group Dynamics
Stages of Group Development
Group Types
Factors in Group Behavior
Causes of Poor Group Dynamics
9. Converting a group to a successful team
Group vs Team
Approaches to Improving Team Dynamics
10. Conflict Resolution
Types of Conflict
Healthy vs Unhealthy Conflict Management
Conflict Management Strategies
11. Communication
Communication Process
Communication Types
Barriers to Effective Communication
Managerial Communication
General Listening
Active Listening
Tips to remember about Communication
12. Change
Change Management Plan
Change Management Tools
13. Organizational Culture
Specific Types of Organizational Culture
Importance of Culture
What Influences Culture?
Disadvantages of Culture
Open Door Policy
14. Total Quality Management
Plan
Do
Check
Act
Aspects of TQM
TQM Tools
Production vs Operations Management
15. Operations
Role of Technology
16. People Management
Staffing Process
Staffing Challenges
Recruiting Staff
Selecting the Right Employee
Onboarding New Employees
Performance Management
17. Customer Relationship Management
Defining Customer Relationship
Types of Customers
Customer Orientation
Ensuring Quality Customer Relationships
Measuring Customer Relationships
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