
Financial Times Guide to Social Media Strategy, The
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You'll also discover plans and processes to manager and mitigate against the risks of social media.
This book is broken down into three core sections, focusing initially on the core social media knowledge that every business professional needs, before moving on to the use of social media to develop a personal digital brand and finally an explanation of how to harness the power of social media to boost business performance.
Presented in a user-friendly language, with clear guidelines, informative case studies and practical advice, each chapter features a mix of case studies, practical advice, the latest research and intelligence from leading social media specialists and the outcome of interviews with business leaders, marketing and social media experts and industry commentators.
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Person
Content
1 Defining your objectives
2 Measuring success
3 Creating an operating system
PART 2 - DO: HARNESSING THE POWER OF SOCIAL MEDIA TO BOOST YOUR BUSINESS
4 Delivering a core social media programme
5 Making the most of social intelligence
6 Using social media to enhance your sales and marketing
7 Embracing social customer service
8 Reinvigorating your internal communications
9 Transforming your corporate culture
PART 3 - CHECK: MANAGING RISKS AND MEASURING PERFORMANCE
10 Avoiding problems and handling crises
11 Auditing your performance
PART 4 - BE: DEVELOPING YOUR PERSONAL PROFILE AND LEADERSHIP SKILLS
12 Enhancing your social media literacy
13 Managing your personal brand
14 Using social media as a leadership tool
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Copy protection: Watermark-DRM (Digital Rights Management)
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- Tablet/Smartphone (Android; iOS): Before downloading, install the free app Adobe Digital Editions (see eBook Help).
- E-reader: Bookeen, Kobo, Pocketbook, Sony, Tolino and many more (not Kindle).
The file format ePUB works well for novels and non-fiction books – i.e., „flowing” text without complex layout. On an e-reader or smartphone, line and page breaks automatically adjust to fit the small displays.
This eBook uses Watermark-DRM, a „soft” copy protection. This means that there are no technical restrictions to prevent illegal distribution. However, there is a personalised watermark embedded in the eBook that can be used to identify the purchaser of the eBook in the event of misuse and to provide evidence for legal purposes.
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