
Exploring Public Relations and Management Communication
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Persons
Ralph Tench is Professor of Communication Education and Director of Research at Leeds Business School, Leeds Beckett University, where he also oversaw the expansion of the undergraduate, postgraduate and professional course portfolio. He has managed the largest EU-funded public relations research project and his work is widely published in books and academic journals worldwide. He is a past Board member and President (2017-2020) of the European Public Relations Research and Education Association.
Stephen Waddington is a public relations moderniser, thought leader and consumer engagement advocate. In addition to his role as Visiting Professor in Practice at Newcastle University, Stephen is also Managing Partner at Wadds Inc., a professional advisory firm for marketing and PR agencies and communication teams. He is a past President of the Chartered Institute of Public Relations and has co-founded, managed and sold two award-winning public relations agencies.
Content
- Part 1 The context of public relations
- 1. Public relations origins: definitions and history
- 2. Public relations and the media
- 3. Digital and social media
- 4. Public relations and democracy
- 5. Community and society: corporate social responsibility (CSR)
- 6. Intercultural and multicultural context of public relations
- 7. Role of the public relations practitioner
- Part 2 Public relations theories and concepts
- 8. Public relations theories: an overview
- 9. Strategic public relations planning and management
- 10. Public relations programme research and evaluation
- 11. Corporate image, reputation and identity
- 12. Public relations, propaganda and the psychology of persuasion
- 13. Public relations' professionalism and ethics
- Part 3 Public relations specialisms
- 14. Media relations
- 15. Internal communication
- 16. Managing community involvement programmes
- 17. Issues management
- 18. Crisis public relations management
- 19. Public relations and the consumer
- 20. Business-to-business public relations
- 21. Public affairs
- 22. Public relations in the world of finance
- 23. Integrated marketing communications
- 24. Sponsorship
- Part 4 Sectoral considerations
- 25. Non-government organisations and pressure groups
- 26. Corporate communication
- 27. Celebrity public relations
- 28. Strategic communication and social marketing in healthcare organisations
- 29. What next? Future issues for public relations
- Glossary
- Index
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