
Putting the Public Back in Public Relations
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Persons
Deirdre Breakenridge is an author, entrepreneur and CEO of Pure Performance Communications. A 20 + year veteran in PR and marketing, she is the author of five FT Press books including her latest titles, Social Media and Public Relations: Eight New Practices for the PR Professional, Putting the Public Back in Public Relations, and PR 2.0: New Media, New Tools, New Audiences.
Deirdre speaks both nationally and internationally on the topics of PR, social media and marketing. She is a recognized PR blogger at PR 2.0 strategies, and also the co-founder of #PRStudChat, a dynamic twitter chat with PR professionals, educators and students.
Content
Introduction: Social Media = The Reinvention of Public Relations 1
Part I The True Value of New PR
Chapter 1 What's Wrong with PR? 7
Chapter 2 PR 2.0 vs. Public Relations 23
Chapter 3 PR 2.0 in a Web 2.0 World 37
Chapter 4 Traditional vs. New Journalism 49
Chapter 5 PR Is about Relationships 67
Part II Facilitating Conversations: New Tools and Techniques
Chapter 6 The Language of New PR 83
Chapter 7 Blogger Relations 93
Chapter 8 Social Media Releases (SMRs) 107
Chapter 9 Video News Release (VNR) 2.0 125
Chapter 10 Corporate Blogging 137
Part III Participating in Social Media
Chapter 11 Technology Does Not Override the Social Sciences 153
Chapter 12 Social Networks: The Online Hub for Your Brand 165
Chapter 13 Micromedia 177
Chapter 14 New "Marketing" Roles 187
Part IV PR 2.0: A Promising Future
Chapter 15 Community Managers and Customer Service 2.0 199
Chapter 16 Socialization of Communication and Service 213
Chapter 17 The Rules for Breaking News 231
Chapter 18 A New Guide to Metrics 247
Part V Convergence
Chapter 19 PR 2.0 + PR 1.0 = Putting the Public Back in Public Relations 271
Appendix A The SEC and the Importance of Recognizing Corporate Blogs as Public Disclosure 283
Appendix B It's Alive! 291
Index 299
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