Troubled IT Projects
Prevention and turnaround
1st Edition
Published in November 2008
272 pages
978-0-86341-977-5 (ISBN)
Description
Many IT projects are doomed before the ink is dry on the contract. In this highly readable book, John Smith sets out the 40 root causes of troubled IT projects and explains how these can be avoided at each stage of the project life cycle.
The coverage of opportunity management, solution generation and proposal preparation will help IT services Vendors increase sales and Buyers become more effective at proposal evaluation. A proven approach to reviewing projects in delivery is presented to ensure that projects stay on track.
The book goes on to describe an approach to 'turning around' a troubled project. Key to this - and a theme throughout the book - is the achievement of a high level of engagement and trust between Vendor and Buyer.
Illustrated with real-life examples, key questions, and checklists, this practical handbook, is for buyers and sellers of IT services - for project sponsors, stakeholders, project managers, QA professionals and 'troubleshooters' - who want to maximise the success of their projects, their careers and their organizations.
The coverage of opportunity management, solution generation and proposal preparation will help IT services Vendors increase sales and Buyers become more effective at proposal evaluation. A proven approach to reviewing projects in delivery is presented to ensure that projects stay on track.
The book goes on to describe an approach to 'turning around' a troubled project. Key to this - and a theme throughout the book - is the achievement of a high level of engagement and trust between Vendor and Buyer.
Illustrated with real-life examples, key questions, and checklists, this practical handbook, is for buyers and sellers of IT services - for project sponsors, stakeholders, project managers, QA professionals and 'troubleshooters' - who want to maximise the success of their projects, their careers and their organizations.
Reviews / Votes
'Smith takes the reader through every stage of the process, pointing out pitfalls and suggesting tactics as you go.' * Computing *More details
Series
Language
English
Place of publication
Stevenage
United Kingdom
Target group
College/higher education
Professional and scholarly
ISBN-13
978-0-86341-977-5 (9780863419775)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
11/2001
Institution of Engineering and Technology
€74.50
Shipment within 3-4 weeks
Person
John Smith joined IBM in 1996 as a principal IT consultant and currently specializes in auditing projects in delivery. He began his professional career as an avionics systems engineer before studying for a MSc in Computer Science. He then managed several information system projects with the Raytheon Corporation and established a group of 150 consultants working on a number of high-profile assignments. At KPMG he spent four years undertaking a variety of strategic consulting assignments and managing the largest application development project undertaken by KPMG in the UK. He is a Fellow of both the British Computer Society and the Institution of Engineering and Technology and has published many articles on information technology and project management.
Content
Part 1: Why projects fail
Chapter 1: What is a Troubled Project?
Chapter 2: Root Causes of Troubled Projects
Chapter 3: A Troubled Project Case Study - The SS Great Eastern
Part 2: Preventing troubled projects at the planning stage
Chapter 4: A Professional Services Sales Primer
Chapter 5: Opportunity Qualification and Selection
Chapter 6: Engaging the Potential Buyer and Bid Planning
Chapter 7: Shaping the Solution
Chapter 8: Defining and Refining the Solution
Chapter 9: Project Estimating, Planning, Contract Negotiation and Pricing
Chapter 10: Managing Quality and Risk
Part 3: Reviewing troubled projects in delivery
Chapter 11: Writing and Presenting the Proposal
Chapter 12: Project Delivery Reviews
Chapter 13: Review Planning and Preparation
Chapter 14: Conducting the Review and Preparing the Report
Chapter 15: Requirements and Design Baselines
Chapter 16: Project Planning and Progress Against Plans
Chapter 17: The Development Life Cycle
Chapter 18: Project Organisation
Chapter 19: Project Management System
Part 4: Project turnaround and organisational learning
Chapter 20: Turning Around a Troubled Project
Chapter 21: Individual and Organisational Learning
Chapter 1: What is a Troubled Project?
Chapter 2: Root Causes of Troubled Projects
Chapter 3: A Troubled Project Case Study - The SS Great Eastern
Part 2: Preventing troubled projects at the planning stage
Chapter 4: A Professional Services Sales Primer
Chapter 5: Opportunity Qualification and Selection
Chapter 6: Engaging the Potential Buyer and Bid Planning
Chapter 7: Shaping the Solution
Chapter 8: Defining and Refining the Solution
Chapter 9: Project Estimating, Planning, Contract Negotiation and Pricing
Chapter 10: Managing Quality and Risk
Part 3: Reviewing troubled projects in delivery
Chapter 11: Writing and Presenting the Proposal
Chapter 12: Project Delivery Reviews
Chapter 13: Review Planning and Preparation
Chapter 14: Conducting the Review and Preparing the Report
Chapter 15: Requirements and Design Baselines
Chapter 16: Project Planning and Progress Against Plans
Chapter 17: The Development Life Cycle
Chapter 18: Project Organisation
Chapter 19: Project Management System
Part 4: Project turnaround and organisational learning
Chapter 20: Turning Around a Troubled Project
Chapter 21: Individual and Organisational Learning
