The Integrity Dividend
Leading by the Power of Your Word
Published on 3. September 2008
240 pages
978-0-470-38731-3 (ISBN)
Description
Corporate and government scandals continue to deepen our mistrustof leaders. While credibility is the foundation of effectiveleadership, most leaders struggle, and sometimes fail, to aligntheir words and their actions. Now for the first time, leadershipexpert Tony Simons has measured the bottom-line value of businessleaders who live by their word and actually do what they say theyare going to do. In The Integrity Dividend, Tony Simonsshows how leaders? personal integrity drives the profitability andoverall success of their organization. This groundbreaking book isbased in on solid research and reveals that businesses led bymanagers of higher integrity enjoy deeper employee commitment,lower turnover, superior customer service, and substantially higherprofitability. This improved performance is the integritydividend.
Simons conducted dozens of focus groups, surveyed thousands ofemployees, collected financial and operational numbers, andinterviewed over 100 senior executives and executive coaches. Thebook lays out the research clearly and provides proven tools formanaging common integrity challenges. It offers guidance forbuilding individual credibility and for creating an organizationalculture of integrity and accountability. Throughout, Simons usesreal-world insight and stories drawn from senior executives, linemanagers, and coaches.
The Integrity Dividend is a fresh view of leadership at atime when it is most needed.
Reviews / Votes
"The Integrity Dividend is an exceptional work on a fundamental and oft-misunderstood subject in today's global business environment."--Marshall Goldsmith, New York Times and Wall Street Journal #1 best selling author of What Got You Here Won't Get You ThereMore details
Other editions
Additional editions
Book
10/2008
1st Edition
Jossey-Bass
€26.50
Shipment within 10-20 days
Person
The Author
TONY SIMONS is associate professor of management and organizational behavior at Cornell University's School of Hotel Administration. He lives in Ithaca, NY
TONY SIMONS is associate professor of management and organizational behavior at Cornell University's School of Hotel Administration. He lives in Ithaca, NY
Content
Foreword by Jim Kouzes.
PART ONE: WHAT IS THE INTEGRITY DIVIDEND?
1. The Dollar Value of Your Impeccable Word.
A definition of behavioral integrity and evidence for the dollarreturn on leaders' living by their word.
2. Executive Sightings of the Integrity Dividend.
How executives describe the integrity dividend in differentcontexts.
3. Behavioral Integrity Drivers and Payoffs: Why Small MistakesCan Have Big Costs.
An overall framework for seeing how small integrity missteps cangrow in impact.
PART TWO: MANAGING YOUR OWN BEHAVIORAL INTEGRITY: BUILDINGTRUST AND CREDIBILITY.
4. Promise Less, But Do It More Often.
Selecting fewer key values to emphasize so you can send a clearand consistent message.
5. The Language of Living by Your Word.
Addressing common communication errors that undermine integrityperceptions.
6. Behavioral Integrity as a Personal Discipline.
Developing the power of your own word through delayinggratification, facing fear, self-awareness, vigilance, and otherself-management.
PART THREE: BEHAVIORAL INTEGRITY AND THE RIPPLE EFFECT:BUILDING AND SUSTAINING A LEADERSHIP CULTURE OF INTEGRITY.
7. Easing the Middle Manager's Dilemma.
Reducing the strain middle managers feel when they are asked toimplement policies with which they disagree by giving themopportunities to voice their concerns.
8. Creating a Culture of Accountability.
Shaping a high-integrity community through an integratedapproach to performance appraisal, training, coaching, andincentives, coupled with a leader's personal enactment ofintegrity.
9. Management Fashions and the Flavor-of-the-Month Club.
Experimenting and learning without looking foolish.
PART FOUR: BROADER APPLICATIONS AND SUMMARY.
10. The Integrity Dividend and Outside Stakeholders.
A brief application of emergent integrity principles torelationships outside the company: customers, suppliers, andunions.
11. Capturing the Integrity Dividend.
An encouraging summary of what you can do.
Notes.
Acknowledgments and Dedication.
About the Author.
Index.
