
Slack For Dummies
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Ever wondered what it would be like to be less overwhelmed, more efficient, and much more engaged at work? A way you can make all that happen is, of course, to Slack. Actually, it's to use Slack, the business communications platform that's revolutionized how groups work together. This comprehensive guide shows how--as well as why--there are now millions of users of this flexible, fun, and intuitive workspace tool.
Presented in a clear, easy-to-follow style, Slack For Dummies takes you from the basics of getting started with the service all the way through how to get your teams Slacking together for all they're worth. You'll also find case studies showing how Slack increases productivity and how to replicate that in your organization, as well as tips on getting buy-in from the boss.
* Introduce Slack to your workflo
* wUnderstand roles and feature
* sAnalyze user dat
* aKeep your Slacking secure
So, take a peek inside and discover how you can cut the slack using Slack--and clue your teams in on how there is actually a way to Slack off for improved results!
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Content
- Intro
- Title Page
- Copyright Page
- Table of Contents
- Foreword
- Introduction
- About This Book
- Foolish Assumptions
- Icons Used in This Book
- Beyond the Book
- Where to Go from Here
- Part 1 Working Smarter and Better with Slack
- Chapter 1 Why Slack Exists
- Introducing Slack
- Meeting Slack's Users and Customers
- Understanding Why Slack Exists
- Email: The blessing and all-too-frequent curse
- Trapped institutional knowledge
- Employees often can't find what they want - quickly or even at all
- What Slack Specifically Does
- Employer benefits
- Employee benefits
- Chapter 2 Getting Started with Slack
- Reviewing Slack's Different Versions
- Free plan
- Standard plan
- Plus plan
- Enterprise Grid
- Changing your Slack plan
- Describing Slack's cost structure
- Beginning Your Slack Journey with the Workspace
- Creating a new Slack workspace
- Signing in to an existing Slack workspace
- Accessing your new workspace
- Using the Slack desktop app
- Introducing the Slack user interface
- Summarizing Slack's Different Roles and Permissions
- Administrative roles
- Non-administrative roles
- Managing member roles
- Enterprise Grid roles and permissions
- Starting Your New Workspace Off on the Right Foot
- Expanding your existing workspace
- Configuring your member profile and key account settings
- Part 2 Communicating Without Chaos
- Chapter 3 Targeting Your Communication with Slack Channels
- Introducing Slack Channels
- Exploring the Different Types of Slack Channels
- Public channels
- Private channels
- Multi-workspace channels
- Shared channels
- Creating Public and Private Channels
- Creating your first public channel
- Building an intelligent channel structure
- Viewing basic channel information
- Performing Channel Actions
- Group actions
- Individual actions
- Adding Members to Existing Channels
- Manual additions
- Default workplace channels
- Exploring Existing Public Channels
- Communicating via Slack Channels
- Posting simple channel messages
- Understanding channel etiquette
- Chapter 4 The Wonderful World of Slack Messages
- Understanding Slack Messages
- Sending a Message
- Performing basic message actions
- Formatting your messages
- Finding people in your workspace
- Editing messages
- Deleting messages
- Muting conversations
- Setting message-specific reminders
- Saving DMs and channel messages
- Pinning DMs to conversations
- Creating special types of messages
- Converting group DMs into private channels
- Using threads to create topic-specific containers
- Sharing in Slack
- Sharing files
- Sharing messages
- Comparing Email and Slack
- Forwarding Email to Slack
- Communicating Outside of Slack
- Chapter 5 Staying Informed with Notifications, Statuses, and Feeds
- Getting Your Arms around Notifications
- Managing Slack notifications
- Reviewing the different types of Slack notifications
- Letting Others Know Your Availability
- Setting your status
- Viewing your colleagues' statuses
- Editing your status
- Clearing your status
- Setting yourself to away/active
- Unplugging with Do Not Disturb mode
- Configuring Device-Specific Notifications
- Enabling notifications on mobile devices
- Understanding when settings collide
- Finding Other Ways to Stay Current
- Receiving emails on recent activity
- Viewing mentions and reactions
- Part 3 Becoming a Slack Power User
- Chapter 6 Going Deeper into Slack's Functionality
- Making Calls in Slack
- Types of calls
- Calls and security
- Sharing Your Screen in Slack
- Presenting and viewing
- Drawing
- Saving Even More Time in Slack
- Invoking keyboard shortcuts
- Using commands
- Managing Your Life with Reminders
- Saving Items
- Saving files
- Saving messages
- Quickly accessing your saved items
- Creating User Groups
- Chapter 7 Finding What You Need with Slack's Powerful Search Techniques
- Searching for Better Search Methods
- Performing Searches in Slack
- Searching by workspace members
- Restricting searches to specific date ranges
- Using negative keywords
- Referencing multiple keywords
- Restricting search results even more
- Searching by user reactions
- Searching by wildcards
- Searching by fuzziness
- Searching by additional modifiers
- Getting the Most Out of Search in Slack
- Start small
- Embrace modifiers
- Remember that results change over time
- Be patient
- Chapter 8 Personalizing Slack
- Getting to Know Your Slack Options
- Configuring global workspace settings
- Personalizing your Slack options
- Customizing User Profiles
- Creating custom fields
- Populating custom fields
- Organizing Your Sidebar
- Using sections
- Sorting channels
- Chapter 9 Keeping It Safe: Reviewing Slack's Security and Privacy Settings
- Getting Acquainted with Slack Security
- Security and Slack's Evolution
- Configuring Slack's Access and Security Settings
- Confirming sign-ins via email
- Resetting your password
- Viewing access logs
- Enabling two-factor authentication
- Additional security features
- Enhancing Security via Slack Enterprise Grid
- Examining Privacy in Slack
- Message encryption
- What data Workspace Admins can Access
- Workspace message-retention settings
- File-retention settings
- Understanding Slack's Tricky Regulatory Environment
- Restrictions on data and file retention
- Data residency
- Part 4 Extending Slack's Native Functionality
- Chapter 10 Making Slack Hum with Robust Third-Party Apps
- Understanding How Slack Has Embraced Platform Thinking
- Comparing Public and Private Apps
- Public apps
- Private apps and integrations
- Enhancing Slack with Third-Party Apps
- Looking at app costs
- The Slack App Directory
- Introducing Some Popular Slack Apps
- Polling apps
- File- and content-sharing apps
- Scheduling apps
- Productivity and project-management apps
- IFTTT Slack applets
- Video-calling apps
- Email apps and integrations
- Miscellaneous apps
- Finding and Installing Apps
- Browsing the Slack App Directory
- Installing a Slack app in your workspace
- Searching for specific apps
- Experimenting with new apps
- Managing Apps and App Permissions
- Approving specific apps
- Regulating workspace apps
- Viewing all your workspace apps
- Enforcing your organization's app policy
- Removing apps from your workspace
- Disappearing apps
- Disabling and re-enabling preserved apps
- Viewing app activity logs
- Using Workflow Builder
- Creating workflows
- Heeding workflow warnings
- Chapter 11 Analyzing, Importing, Exporting, and Updating Slack User Data
- Analyzing Workspace Data
- Slack's analytics dashboard
- Channel-specific analytics
- Member analytics
- Viewing Member Access Logs
- Moving Data Around in Slack
- Exporting data from Slack
- Importing data into Slack
- Consolidating Slack workspaces
- Avoiding mistakes when migrating data
- Performing Mass Updates to User Data
- Chapter 12 Integrating Slack with Popular Enterprise Systems
- A Brief Primer on Enterprise Systems
- Back-office systems
- Front-office systems
- Slack and Current Enterprise Systems
- Exploring current system integrations
- Creating new system integrations
- Looking forward
- Part 5 Successfully Introducing Slack in the Workplace
- Chapter 13 The Elements of Persuasion: Slack-Adoption Strategies
- A Brief Primer on Network Effects
- Reviewing the Different Slack-Adoption Approaches
- The bottom-up method
- The top-down method
- The middle-out method
- Making Slack Stick at Work
- Organization-level strategies
- Strategies for handling difficult employees
- Chapter 14 The Inherent Risks of Deploying Slack
- Identifying the Risks of Using Slack
- Business risks
- Technology and security risks
- Listing Slack's Environmental Challenges
- Slack's financial pressures
- Stiff competition
- Ongoing legal and privacy concerns
- Chapter 15 The Future of Slack: We're Just Getting Started
- Increased Use of Automation and Bots
- AI and machine learning make Slack smarter - much, much smarter
- Slack begins to monitor employee morale and diagnose cultural issues
- Tighter Integration with Popular Enterprise Systems
- Better Dashboards and Analytics
- A More Powerful Slack Work Graph
- Continued Borrowing of Popular Features from Other Apps
- Key Acquisitions and Partnerships
- Part 6 The Part of Tens
- Chapter 16 Ten Great Slack Tips
- Respond Promptly to New Users' Requests, Questions, and Feedback
- Regularly View Slack Analytics
- Tread Lightly with New Hires
- Establish Slack as the Default Medium for Internal Communication
- Emphasize Slack's Carrots More Than Its Sticks
- Keep an Eye Out for New Slack Apps
- Tell Overly Exuberant Slack Members to Tone It Down
- Publicize Your Status and Availability
- Try Before You Buy
- Know When to Turn Slack Off
- Chapter 17 Ten or So Common Slack Myths
- Slack Is Just Email 2.0
- Slack Decimates the Need for Email
- All Organizations Configure Slack in a Uniform Way
- Slack Obviates the Need for In-Person Communication
- Slack Solves Every Conceivable Business-Communication Problem
- Slack Is Too Expensive for Our Company
- Our Company Has Built a Tool That's Just as Good as Slack
- Our Employees Don't Need Slack
- Our Company Uses Slack and Nothing Else for Collaboration
- You Can't Misuse Slack
- Chapter 18 The Top Ten or So Slack Resources
- Slack Online Support
- Contacting Slack
- Browsing the Slack support site
- Opening cases or making suggestions within the Slack app
- Finding Slack tips
- Submitting Slack feature requests
- Other Online Resources
- Official resources
- Unofficial resources
- Developer resources
- In-Person Resources
- Conferences
- Meetups
- In-person training
- Index
- EULA
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