
Shops and The Malls
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Content
- Intro
- Cover
- HalfTitle Page
- Title Page
- Copyright
- Contents
- Preface
- Chapter-1 Globalisation and Beyond : An Introduction
- Backdrop to the Launch of New Economic Policy in India
- Globalisation : Contents and Discontents
- New Economic Policy and its Implications
- Indian Business Entrepreneurship: Nature and Dynamics
- Chapter-2 Retail Globalisation : Prospects and Challanges
- Evolution of Retailing India
- Experience in South-East Asia: Dissent against Modern Retailing and FDIs
- Indian Retail Policy: An Overview The Methodology
- Chapter-3 City and the Business: A Case of Amritsar
- Changing Entrepreneurship in Punjab
- The Walled City of Amritsar
- Business and Business Communities: Then and Now
- Chapter-4 Socio- Economic Profile of the Respondents
- Profile of Traditional Retailers
- Age
- Gender and Marital Status
- Religion and Caste
- Education and Caste
- Business Acumen
- Years Spent in Business
- Type of Household and Businesses
- Sales in Business
- Pattern of Employment in Shop
- Profile of Employees at Modern Formats
- Age
- Gender and Marital Status
- Religion and Caste
- Household Type
- Family Income and Monthly Salary
- Qualifications and Positions Held
- Means of Commuting to Workplace
- Profile of the Consumers
- Age
- Gender and Marital Status
- Religion and caste
- Educational Qualifications
- Annual Income
- Type of Household
- Chapter-5 Impact of Modern Retail on Traditional Business
- Market Efficiency
- Labour Displacement
- Job Creation
- The Indian Retail Experience
- Impact on Traditional Business
- Impact on Traditional Business
- Trend of Procurement and Sales
- Geographical Settitng and Clientele: Impact Factor
- Customer Slow Down
- Categorization of Customers on the basis of their Outflow
- Customers Prefer Modern Formats than Traditional: Opinion of Retailers
- Non-Beneficial Shopping at Modern Stores
- The Strategic Struggle for Inclusion
- Methods Adopted by Retailers
- Liking for Modern Formats: Opinion as Consumers
- Opinion on Allowing FDI in Retail
- Views of Opponents and Proponents on FDI in Retail
- Proponents of FDI
- Future of Shops, Malls and Stores
- Chapter-6 Worklife of Employees at Modern Retail Formats
- Modern Retail Jobs and Quality of Work Life
- Work life of Employess at Modern Retail Formats
- Work Status
- Motivation to Work at Mart/Store
- Discriminatory Practices at Malls/Store
- Criteria for Recruitment of Staff
- Active Shopping Sections at Modern Formats
- Best Selling Section of the Store/Mall/Mart
- Services Provided to Customers
- Strengthening Relationship with Customers
- Trend of Monthly Sales
- Malls/Stores: Catering to Needs of all Classes
- Strategies Used to Cater to the Needs of all Classes
- Traditional Retail v/s Modern Retail
- Traditional Retail will Survive: Opinion
- Workplace Problems
- uality of Work Life at Modern Formats
- Work Environment Provided at Malls/ Stores/ Marts
- Management and Employee Relationship
- Work Schedule
- Withering Relationship
- Leisure Time Activities at Workplace
- Maintaining Presentation
- Compulsive Consumerism
- Chapter-7 The Social Context of 'Things': Consumption and Consumer Behaviour
- Shopping Behaviour of Respondents
- The Process of Shopping
- Orientation of Going to Malls/Stores
- Accompanying Persons
- Shopping Time
- Sources of Information
- Monthly Ration and Preference for Traditional Retail Shop
- Reasons for Preferring Different Formats
- Reasons for Preferring Modem Formats
- Culture of 'Fixed Price'
- Deception at Stores
- Why Malls have an Appeal?
- Lacking Appeal
- Mall/ Stores as Signifier of Status
- Preference for Brands
- Changes in Consumer Behaviour
- Views on Competition Between Traditional and Modern retail Formats
- Future of Modern Formats
- Bright Future
- Gloomy Future
- General Views on Modern Retail Formats
- Redefining Consumption and Consumer Behaviour
- Chapter-8 Globalisation and Contentions: Real and Imagined
- Traditional Retailers
- Employees
- Consumers
- Locating Local in the Global and Challenges Ahead
- Retail Dualism and its Implications
- Appendices
- References
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