
Advances in Service Network Analysis
Description
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This book was originally published as a special issue of The Service Industries Journal.
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Eric Laws is Adjunct Professor of Tourism Services Management at James Cook University, Cairns, Australia. His research is focussed on tourism service quality, destination management, structural relations in the tourism industry and tourism crisis recovery. He has had over 60 research papers published and has authored or edited 18 books and Journal Special Issues on a range of tourism management topics.
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