Performance Conversations
Published on 5. April 2019
109 pages
978-1-907078-77-4 (ISBN)
Description
Focus on CLEFT conversations leadership expectations future focus timely
More details
Other editions
Additional editions
Frank Scott-Lennon | Sinead Scott-Lennon
Performance Conversations
Book
04/2019
Management Pocketbooks
€32.37
Shipment within 3-4 weeks
Content
- Cover
- Title Page
- Enjoy the Read!
- Copyright Notice
- CONTENTS
- INTRODUCTION & BENEFITS
- INTRODUCTION
- BENEFITS
- CHANGING PRACTICE
- DISSATISFACTION WITH ANNUAL APPRAISALS
- CURRENT CHANGES TO PERFORMANCE APPRAISAL
- PERFORMANCE CONVERSATIONS - AN OVERVIEW
- VERSION 1 CASE STUDY - THE HISTORICAL SITUATION
- VERSION 1 CASE STUDY - THE NEW APPROACH
- VERSION 1 CASE STUDY - OUTCOMES ACHIEVED
- MAKING TIME FOR PERFORMANCE CONVERSATIONS
- SUMMARY
- PROCESS FOR PERFORMANCE CONVERSATIONS
- OVERVIEW
- C FOR CONVERSATIONS
- L FOR LEADERSHIP
- E FOR EXPECTATIONS
- F FOR FUTURE FOCUS
- T FOR TIMELY
- SUMMARY
- KEY SKILLS
- INTRODUCTION
- PREPARATION
- A GOOD STRUCTURE - THE BEGINNING
- A GOOD STRUCTURE - THE MIDDLE
- A GOOD STRUCTURE - THE END
- MAINTAINING A FOCUS
- LISTENING
- PRIORITISING
- JOINT DECISION-MAKING
- DRAWING OUT
- COACHING
- MEDIATING
- PROVIDING THE ENABLING CONDITIONS
- ACQUIRING THESE SKILLS
- SUMMARY
- OBJECTIVE SETTING
- A KEY SKILL FOR YOU
- WHY SET OBJECTIVES?
- SPECIFIC & MEASURABLE
- ACHIEVABLE
- CHALLENGING & STRETCHING
- JOINTLY AGREED
- STRUCTURE OF OBJECTIVES
- CELEBRATE ONCE ACHIEVED
- SUMMARY
- LINKING TO PERFORMANCE APPRAISAL
- INTRODUCTION
- MOVING TO COLLABORATIVE APPRAISALS
- FOCUSING ON CURRENT & FUTURE PRIORITIES
- ENSURING A DEVELOPMENT FOCUS
- PROVIDING A GUIDANCE
- REMOVING SURPRISES
- ERADICATING THE EMPHASIS ON FORMS
- A QUALIFIED GOODBYE TO RATING SCALES & FORCED DISTRIBUTION
- LEARNING FROM PERFORMANCE CONVERSATIONS
- SUMMARY
- PERFORMANCE CONVERSATIONS WITH TEAMS
- INCREASING EMPHASIS ON TEAMS
- STRUCTURE OF TEAM CONVERSATIONS - THE BEGINNING
- STRUCTURE OF TEAM CONVERSATIONS - THE MIDDLE
- STRUCTURE OF TEAM CONVERSATIONS - THE END
- LISTENING TO THE TEAM
- ENCOURAGING FOCUS & MOTIVATION
- PRIORITISING PROCESSES FOR TEAMS
- INVESTING IN YOUR TEAM
- EMPOWERING TEAMS
- PUTING SUPPORTS IN PLACE
- TEAM REVIEWS
- SUMMARY
- DIFFICULT PERFORMANCE CONVERSATIONS
- INTRODUCTION
- PROCRASTINATION
- PLANNING THE CONVERSATION
- SPECIFY THE PRECISE SHORTFALL
- EXPLORE THE REASONS
- SEEK SOLUTIONS JOINTLY
- MAINTAIN A DEVELOPMENTAL FOCUS
- STRUCTURE FOR DIFFICULT CONVERSATIONS - THE BEGINNING
- STRUCTURE FOR DIFFICULT CONVERSATIONS - THE MIDDLE
- STRUCTURE FOR DIFFICULT CONVERSATIONS - THE END
- NEXT STEPS IF YOU DON'T SUCCEED
- SUMMARY
- CONCLUDING ACTION POINTS
- SOME QUESTIONS
- INITIAL ACTIONS
- ONGOING ACTIONS
- Authors' Biographical Notes
- Title Listings
