
Mastering Business Analysis Versatility
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Content
- Front Cover
- Title Page
- Copyright
- Contents
- Preface
- Acknowledgments
- About the Author
- WAVT Page
- Chapter 1: Introduction
- Purpose of Business Analysis
- Being an Expert
- Business Analysis as a Process
- The Need for Organizational Business Analysis Capabilities
- Behaviors to Advance Professional Capabilities
- Be a Leader
- Build Trust
- Exhibit Courage and Confidence
- Promote Collaboration
- Accept Change
- Summary
- Questions
- Notes
- Chapter 2: Step One-Move to an Enterprise Mindset
- Enhance Enterprise or Strategic Mindset
- Expanding Cultural Understanding
- Collaborating with Executive-Level Management
- Strengthening Vendor Relationships
- Conducting Benchmarking and Competitor Research
- Addressing Enterprise Risks
- Building Governance Relationships
- Considering Strategic Outcomes
- Strategic Roles for the BA
- Business Architect
- Change Agent
- Summary
- Questions
- Notes
- Chapter 3: Step Two-Adapt to the Life-Cycle Approach
- Life-Cycle Approaches and Stages
- Solution Life Cycle
- Predictive Life-Cycle Approach
- Hybrid Life-Cycle Approach
- Adaptive Life-Cycle Approach
- Project Approach Adjustments
- Requirement Attributes
- Addressing the Scope Expectation Gap
- Addressing the Time Expectation Gap
- Approach Integration Across Projects
- Summary
- Questions
- Notes
- Chapter 4: Step Three-Consider Uniqueness
- Best Practice Models
- BACCM
- Context
- Change
- Stakeholder
- Value
- Needs
- Solution
- Applying BACCM
- Areas of Focus
- Perspectives
- Routes and the WBS
- Mostly Predictive Types
- Enterprise-Wide
- Process-Driven
- Mostly Adaptive Types
- User-Focused
- Small Enhancements and Maintenance
- Mostly Hybrid Types
- Vendor Package Focus
- Data-Driven
- Technology-Driven
- Industry-Specific Focus
- Government
- Nonprofits
- Manufacturing
- Services
- Industry Domain Knowledge
- Summary
- Questions
- Notes
- Chapter 5: Step Four-Adjust Based on Risks
- Risk Overview
- Risks and Business Analysis
- Risks and Life-Cycle Approaches
- Predictive Life-Cycle Risk Management
- Hybrid Life-Cycle Approach Risk Management
- Adaptive Life-Cycle Approach Risk Management
- Potential Risk by Initiative Type
- Vendor Package Risks
- Process-Driven Risks
- Data-Driven Risks
- User-Focused Risks
- Enterprise-Wide Focus
- Technology-Driven Risks
- People Risks
- Business and Organizational Risks
- Risk Culture
- Summary
- Questions
- Notes
- Chapter 6: Step Five-Always Focus on Value
- What Is Value
- Be a Value Manager
- The Role
- Create a Value Story
- Move from Intangible to Tangible
- Start with Value Propositions
- Business Requirements Example
- Move from Potential Value to Real Value
- Value Versatility at the Enterprise Level
- Value Versatility at the Program Level
- Showing Value at the Requirements Level (Within Projects or Iterations)
- Evaluate Solution for Real Value
- Showing Your Own Value
- Our Opportunity Story
- Support the Business Advocate and User
- Summary
- Questions
- Notes
- Chapter 7: Step Six-Bridge the Capability Gap
- Assessments
- Competencies and Capabilities
- Competencies Are Transferable to Other Roles
- Proficiencies
- Individual Assessment
- Organizational Assessment
- Organizational Maturity Impact
- BA Role Expansion
- Business Analysis Competency Center
- Program and Project Management.
- RMP Adjustments Based on Maturity
- Close Capability Gaps
- Leverage Intellectual Assets
- Share Knowledge
- Expand the People Knowledge Network
- Be a Mentor
- Your Own Development
- A Few Challenges
- Finding the Time to Learn
- Knowledge Transfer
- Person Is Not Coachable
- No Opportunities to Gain Experience
- Summary
- Questions
- Notes
- Chapter 8: Step Seven-Build Up the Tool Chest
- Techniques
- Techniques Overview
- Techniques Across Life Cycles and Areas of Focus
- Applying Progressive Elaboration to Techniques
- Applying the Right Level of Robustness
- Estimate Variations
- Leveraging the Diversity of Tables
- Business Analysis Tool Types
- Homegrown and Single-Purpose Tools
- Transitional Tools
- End-to-End Tools
- Technique Challenges and Opportunities
- Transferable Techniques
- Technique Conflicts
- Summary
- Questions
- Notes
- Epilogue
- Appendix A: Templates, Checklists, and Examples
- Appendix B: Answers to End-of-Chapter Questions Business Analysis Techniques Glossary
- Appendix C: BA Competency and Capability Development Tools
- Index
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