
Virtual Banking
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Content
- Intro
- Virtual Banking
- Contents
- Foreword
- Preface
- Acknowledgments
- INTRODUCTION: Innovating through Scarcity
- The Influence of Cloud on Innovation
- The Influence of Smartphones
- Big Data = Big Driver of Innovation
- Taking a Cue from Retailing
- The Enemy of My Enemy Is My Friend
- Reconciling Innovation and Regulation
- In Search of New Payment Revenue Streams
- New Skill Sets for a New Era
- A Road Map for This Book
- Notes
- CHAPTER 1 Consumer Empowerment Knocking at the Door: How Mobile Is Reshaping Consumer Expectations in Financial and Retail
- How Mobile Is Changing Consumer Behavior
- Mobile Is Blurring the Lines between Digital and Physical
- Mobile Learnings from PayPal and Square
- Mobile Commerce through Tokenization
- The Mobile Camera-It's Not Just for Pictures Anymore!
- The Mobile Microphone-Offers and Payments through Soundwaves!
- NFC's Rebound and the Promise of Host Card Emulation
- Apple's Passbook
- The Apps Phenomenon
- The Uber-ization of Mobile
- "Top of Wallet" to "Top of Mobile"
- The Case of Braintree and Simple
- The QR Code
- What Banks Can Learn from Starbucks
- Leveling the Playing Field with LevelUp
- From Mobile Banking to Tablet Banking
- Mobile Models for the Emerging Markets
- What's Next? More of the Same
- Notes
- CHAPTER 2 Social and Financial Services: Maintaining Relationships and Relevance through Social strategies
- Digital, Data, and the Future of Banking
- Social Media Experiences in Banking
- Gamification
- Personal Financial Relationship Mapping
- Capitalizing on Social Banking
- Moven: Delivering Banking through Social Context
- Moven: Delivering Banking through Social Context
- Social Banking in Europe and Asia
- Social Login, Sharing, and Top of Wallet
- Peer-to-Peer Lending: Blending Social and Banking
- Beyond the Hype: Partnering for the Future with Peer-to-Peer Lenders
- Lending Club: A Win-Win for Banks and Their Customers
- Takeaways for Banks
- An Investor's Perspective on Social Banking and the Emergence of Bitcoin
- Message To Banks: Be a Smaller Part of a Bigger Pie
- Notes
- CHAPTER 3 Connected Financial Commerce: Location-Based Services, Mobile Commerce, and Digital Wallets
- The "Local" Digital Wallet
- The New Retail Experience
- Retail 2.0 and Its Effect on Payments
- Entrepreneurs, Developers, and Financial Services
- Context Banking: The Next Step
- Low-Energy Bluetooth, Hardware, and the Future of Commerce
- iBeacon and EasyPay: The Future of In-Store Payments?
- PayPal's iBeacon: Proximity and Context
- Google Glass for Finances
- In Search of the Digital Wallet
- Personal Financial Management
- Coupons
- Shopping Tools
- Loyalty and Prepaid
- Tickets and Passes
- The Who's Who of Digital Wallets
- LifeLock (formerly Lemon Wallet)
- PayPal
- Carriers
- Retailers
- Square Wallet
- What's Next?
- Notes
- CHAPTER 4 Innovating with Big Data and Open Platforms: Competing in a World of Unlimited Data and Storage
- The Rise of Platform Services
- Application Programming Interfaces (APIs) for Online and Mobile Commerce
- Coping Strategies for Banks
- PayPal's Bold Bet: Unleashing Innovation through an Open Platform
- App Stores for Banks: Will It Work?
- What's Next?
- Notes
- CHAPTER 5 Math-Based Currencies: How Bitcoin May Prove Transformational to the Financial Services Industry
- Entering the Age of Context
- Intro to Math-Based Currencies
- Why "Math-Based Currencies"?
- MBCs Are a Reality
- History of Digital Currencies
- Math-Based Currency Characteristics
- Bitcoin: The First MBC
- Bitcoin's Brief History
- Is It Bitcoin, bitcoin, or Just BTC
- Bitcoin Is a Powerful Concept
- How Bitcoin Works
- Digging Bitcoin
- Digital Push Payments
- Counterfeiting No More
- MBCs Enable Programmable Money
- Completing the Bitcoin Ecosystem
- Bitcoin Exchanges
- Bitcoin Wallets-Where to Store Your BTC
- Mobile Wallets
- Cloud-Based Wallets
- Bitcoin Hardware Wallet
- Bitcoin Vaults
- Trading Platforms
- Bitcoin Use Cases in Payments
- MBCs as Payment Rails
- B2B Payments-The Known Counterparty
- Bitcoin and Consumer Payments
- Buy Me a Beer
- E-Commerce and MBCs
- Getting Harder: Music and Video
- Challenges at the POS
- Improving Bitcoin Processes
- Improving the Bitcoin Protocol
- Programming Bitcoin for a Special Case: Online Micropayments
- Wallets
- Ripple: The Second MBC
- MBC Use Cases in Banking
- International Remittance Rails
- Interbank Settlement
- Building Trust with MBCs
- Automating Transaction Policies
- Moving Ahead with MBCs
- Conclusion
- CHAPTER 6 The Smart Pipe: Models that Will Survive the Next Generation
- The Prepaid Model
- Prepaid Nation: Redefining What a Bank Can Be
- The "Underbanked" and Opportunities for Innovation
- Stockpile: An Example of Brokerage Innovation Through Partnering
- MoneyGram: An Example of Innovation through Partnering
- Innovative Ways to Expand Access-PayNearMe
- How Innovative Banks Are Partnering for Innovation
- The CEO-CIO Relationship Driving the Innovation of ING DIRECT Canada
- A Whole New Era
- How Banks Can Compete in the Future
- Three Imperatives to Partner for Innovation
- A Venture Capitalist's Look at the Future of Banking
- Technology as an Enabler and Partner
- What the Next 50 Years Might Hold
- Digital
- Relationship Management
- Platform and Identity Friendly
- The Future Bank Bundle: Platform-Relationship-Utility
- Notes
- About the Author
- Index
- EULA
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