
Advanced Interviewing Techniques
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Content
- Intro
- ADVANCED INTERVIEWING TECHNIQUES
- ABOUT THE AUTHORS
- PREFACE
- INTRODUCTION
- CONTENTS
- ADVANCED INTERVIEWING TECHNIQUES
- Chapter 1 Planning the Interview
- Selecting the Interviewer
- Number of Interviewers
- The Advantages of a Second Interviewer
- Using the Second Interviewer to Test for Veracity
- Age of the Interviewer
- Gender of the Interviewer(s)
- Interview Objectives
- Confession
- Lead Information
- Informant Development
- Gathering Intelligence
- The Interview as Theater
- Time of Day to Conduct an Interview
- Morning
- Afternoon
- Evening
- The Interview Venue
- Police Station
- Interviewee's Workspace
- Interviewee's Residence
- Automobile
- Restaurant
- Videotaping Interviews
- Note Taking
- The Learning Curve
- Chapter 2 The Interview Setting
- Physical Space
- Obstacles
- Chair Placement within a Room
- Individual Chair Placement
- Males
- Females
- Chair Configuration
- Chair Configuration to Gain Cooperation
- Chair Configuration to Reward or Reprimand
- Chair Configuration to Assess Anxiety
- Chair Configuration to Maximize Reading Nonverbal Cues
- Chair Placement for a Second Interviewer
- Chair Placement for a Third Party
- Chapter 3 Props
- Certificates and Awards
- File Cabinets
- Documents
- Case Files
- Security Camera
- Photographs
- A Coconspirator
- Telephone Call
- Signed Statements Almost
- Henry's Tick-Tock Clock
- Chapter 4 Assessing theInterviewee
- Social Indices
- Clothing
- Briefcase
- Office Space
- Office Location
- Desk Configurations
- Residential Space1
- Physical Stature
- Age
- Children
- Teenagers
- Elderly
- Culture and Ethnicity
- American Indians
- Arabs and Muslims
- Drug-dependent Persons
- Personality Disorders and Mental Illness
- The Narcissist
- The Schizophrenic
- The Antisocial Personality and Psychopaths
- The Histrionic
- The Paranoid
- Chapter 5 EstablishingDominance
- I. The Controlled Interview Environment
- Controlling Time
- Controlling Space
- The Last Person Standing
- Refreshments
- Principle of Reciprocity
- Predisposition to Talk Over Food
- Controlling the Interview Agenda
- Controlling the Interview Pace
- Controlling Height
- Establish a Parent/Child Relationship
- II. Uncontrolled Interview Environments
- Walk the Walk
- Seating Arrangements
- Chair Selection
- Repositioning Furniture
- The Last Person Standing
- Fully Occupy the Furniture
- Invading Private Office Space
- Usurping Space
- Controlling Time
- The Waiting Game
- Busy Work
- Departing the Interviewee's Office
- Chapter 6 Rapport
- I. Building Rapport
- Smiling
- The Eyebrow Flash
- The Head Tilt
- Names and Formal Titles
- Conversational Encouragers
- Head Nodding
- Verbal Nudges
- Mirror Feelings
- The Handshake
- Firmness
- Duration
- Style of Presentation
- Eye Contact
- Body Position
- The Assertive Handshake
- Primacy Effect
- Third-Party Introductions
- Self-Introductions
- Open Posture
- Emotional Flooding
- Interviewing Victims of Violent Crimes
- Seeking Common Ground
- Contemporaneous Experience
- Temporal Experiences
- Vicarious Experiences
- Mirroring Gestures (Isopraxism)
- Cross Matching
- Mirroring Language
- Determining Dominant Language Medium
- Hearing
- Sight
- Touch
- Smell
- Taste
- Mirror Speech Rhythm
- Mirror Breathing
- Mirror Dress
- Touching
- Ask a Favor
- Flattery
- Allow People to Flatter Themselves
- Self-Disclosure
- Building Rapport with Victims
- Secondary Victimization
- II. Testing for Rapport
- Mirroring Gestures
- Head Tilting
- Open Posture
- Breathing
- Barriers
- Cup Positioning
- Setting Rapport Traps
- Make Interviewees Feel Good About Themselves
- Get a Commitment to Tell the Truth
- Anchoring the Message
- Arrestee's Psychological Timeline
- Chapter 7 MirandaWarnings
- Perception of Control
- Do You Think I Need a Lawyer?
- Miranda Waiver
- Chapter 8 DetectingDeception
- A Two-Stage Process
- Guilty Knowledge or Guilty Action
- Truth Forms a Comprehensive Whole
- Liars Described
- Detection Apprehension
- But I Told You the Truth
- Barriers
- The Four-Domain Model of Detecting Deception
- 1. Comfort/Discomfort
- Open Posture
- Removing Obstacles
- Cues Indicating Discomfort
- Fidgeting
- Flash-Frozen
- Desire to Leave
- Distancing Behaviors
- Blocking
- Other Gestures That Signal Discomfort
- Touching the Head
- The Eyes
- Eye Blink Rate
- 2. Emphasis
- Gesturing for Emphasis
- Gravity Defying Gestures
- Lack of Emphasis
- 3. Synchrony
- Head Movements
- Spatial-Temporal Synchrony
- 4. Perception Management
- Summary of the Four Domain Model of Deception
- Induced Cognitive Load to Detect Deception
- Chapter 9 Detecting DeceptionUsing the Polygraph*
- The Polygraph Monitors Physiological Responses
- Consequences to Lying
- Responses Recorded by Polygraph
- Accuracy of Polygraph
- Meeting between Polygraph Examiner and Investigator
- Phases of the Polygraph
- Pre-test Phase
- In-test Phase
- Post-test Interview
- Miranda Rights
- Admissions with Polygraph
- Chapter 10 NonverbalBehavior
- Proxemics
- Territorial Displays
- Sitting Displays
- Stance
- Staring
- Posture
- Attire
- Symbols and Emblems
- Eyes
- Eye Blocking
- Eyelid Flutter
- Eye Rolling
- Eye Blink
- Eye Pointing
- Lips
- The Lip Purse
- The Lip Bite
- Lip Compression
- Mouth Quiver
- Throat Clearing
- Facial Touching
- Hand to Neck
- Hand to Cheek
- Hand to Chest
- Suprasternal Notch
- Palms Up
- Interlaced Fingers
- Partial Smiles
- Arm Block
- Hand on Armrests
- Illustrators
- Pacifying Gestures
- Grooming and Preening
- Crossed Legs
- Feet Pointing
- Jittery Feet
- Assurance and Confidence
- Emphatic Gestures
- Body Inclination
- Posture
- First Look
- Cognitive Load
- Chapter 11 Verbal Clues toDeception
- I. Clues to Detect Deception
- Convince or Convey
- Be a Skeptic
- Positive Verbal and Nonverbal Signals
- Negative Verbal and Nonverbal Signals
- Converting a Positive Statement
- Verb Tense
- Passive Voice
- Future in the Past
- Little Words Can Signal Big Lies
- Um and Uh
- You Know
- Right
- I Mean
- Like
- This/That Trap
- Prepositions
- Articles
- Pronouns
- We
- My
- Introjections
- Indirect Answers
- Speech Interrupters
- Contractions
- Voice Pitch
- Details
- Negative Events
- Text Bridges
- Spontaneous Negations
- Word Qualifiers
- Push-Pull Words
- Word Echo
- Stalling Ploys
- Repeating the Question
- Delaying Phrases
- Loss of Memory
- II. Testing the Truth
- Process of Elimination
- Testing an Alibi
- Detecting Deception Using Drawings and Sketches
- An Innovative Technique to Detect Deception.
- Poor Person's Polygraph
- Why Should I Believe You?
- The Parallel Lie
- Forced Response
- Land of Is
- Well .
- Three Subtle Questions to Detect Deception
- Assessment Question 1
- Assessment Question 2
- Assessment Question 3
- Chapter 12 The Art ofQuestioning
- Purpose of Questions
- Basic Interrogators
- "Wh" Questions
- Seek Longer Responses
- Get Suspects to Realize the Extent of the Problem
- Get People to Open Up
- Presumptive Questions
- Questions That Confirm Previously Known Information
- Declarative Questions
- Emphatic Question
- Polar Questions
- Quickly Provide Facts
- Obtain Additional Information
- Allow Interviewers to Maintain Control of the Interview
- Test for Understanding
- Test for Veracity
- Tag Questions
- Empathic presumptive statements
- Empathic Conditional
- Bait Question
- Chapter 13 The InterviewingTool Box
- Pressure
- Patience
- Silence
- Set High Expectations
- Establish a Pattern of Answering Questions
- Storytelling
- Twenty Questions
- Teacher/Student Relationship
- Confession by a Hundred Admissions
- Probe and Excuse
- Ethical Trap
- Fill in the Dots
- Presumptive
- Accepting Possibilities
- You Choose
- Teach Me
- Micro-Action Interview
- Pencils Have Erasers
- Now or Never
- Us Against Them
- Get the Interviewee to Request a Polygraph Examination
- Everybody Makes Mistakes
- Persuade-Don't Negotiate
- Created Power
- Implicit Communication
- Tell a Secret
- The Ambush
- When It Rains, It Pours
- Re-interview
- Multiple Interviews
- Inoculation
- Minimization
- Chapter 14 The AngerCycle
- Provide an Explanation
- Breaking the Anger Cycle
- Presumptive Statement
- Re-entering the Anger Cycle
- You Choose
- Aggressive Probing
- Chapter 15 Breaking theImpasse andOther Problems
- Confronting Resistance
- Pick a Number-Any Number
- Up the Proverbial Waterway
- The Sleep of the Righteous
- Get Up and Go
- Do You Feel Lucky?
- Your Only Chance to Tell Your Side
- Force Movement
- Saving Face
- Reasons for Cooperating
- Hard Questions
- Chapter 16 The End Game
- Thank the Interviewee/Suspect
- Resolve Dissonance
- Provide Hope
- Recontact
- Escort the Interviewee to the Exit
- The Interview Postmortem
- APPENDIX
- ANATOMY OF AN INTERVIEW
- Facts
- Planning the Interview
- Interview Setting
- Information Gleaned from the First Interview
- Interview Objectives
- Theme development
- The Interview
- Epilogue
- REFERENCES
- INDEX
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