Understanding Public Services
A Contemporary Introduction
1st Edition
Published on 28. February 2023
196 pages
978-1-4473-6402-3 (ISBN)
Description
Dive inside this textbook for an accessible guide to the discipline of public services.
Perfect for students, it offers a comprehensive account of core public service topics and explains the fundamental elements of working in the public services. Outlining their role in the welfare state, it explores the policies, providers and legalities shaping the context in which public services operate.
Students will study concepts of organisational change, strategy, management, leadership and funding, and engage with timely discussions around contemporary public issues such as equality, sustainability and climate change. Key features to support student learning include:
* objectives at the beginning of each chapter;
* case studies and examples;
* end of chapter summaries;
* reflective questions;
* further reading recommendations and resources.
Bringing together authors with expertise in politics and public policy, social policy and law, this book is essential reading for everybody studying public services.
Perfect for students, it offers a comprehensive account of core public service topics and explains the fundamental elements of working in the public services. Outlining their role in the welfare state, it explores the policies, providers and legalities shaping the context in which public services operate.
Students will study concepts of organisational change, strategy, management, leadership and funding, and engage with timely discussions around contemporary public issues such as equality, sustainability and climate change. Key features to support student learning include:
* objectives at the beginning of each chapter;
* case studies and examples;
* end of chapter summaries;
* reflective questions;
* further reading recommendations and resources.
Bringing together authors with expertise in politics and public policy, social policy and law, this book is essential reading for everybody studying public services.
More details
Edition
First Edition
Language
English
Place of publication
Bristol
United Kingdom
Publishing group
Bristol University Press
Target group
Professional and scholarly
Illustrations
1 s/w Abbildung, 2 s/w Tabellen
2 Tables, black and white; 1 Illustrations, black and white
ISBN-13
978-1-4473-6402-3 (9781447364023)
DOI
https://doi.org/10.51952/9781447364023
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
02/2023
1st Edition
Policy Press
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Book
02/2023
1st Edition
Policy Press
€136.50
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E-Book
02/2023
1st Edition
Policy Press
€38.49
Available for download
Persons
E.K. Sarter is Research Fellow at the Institute for Employment Research at the University of Warwick and was previously Senior Lecturer for Social Policy and Public Service Management at the University of South Wales.
Elizabeth Cookingham Bailey is Lecturer in Public Policy and Management at the University of York. She previously worked as Lecturer in Public Service Management at the University of South Wales.
Elizabeth Cookingham Bailey is Lecturer in Public Policy and Management at the University of York. She previously worked as Lecturer in Public Service Management at the University of South Wales.
Content
Introduction: Defining and understanding public services - Elizabeth Cookingham Bailey and E.K. Sarter
Part 1: Public services and the welfare state
1. Public services and public policies - E.K. Sarter
2. Mixed economy - Elizabeth Cookingham Bailey
3. Public services and the law - Simon Read
Part 2: The internal dynamics of public services
4. Organisations and institutions - Elizabeth Cookingham Bailey
5. Strategy and strategic management - Jennifer Law
6. Leadership and management - David Phillips and Simon Read
Part 3: Achieving social and environmental impact
7. Public services and the challenge of sustainability - E.K. Sarter
8. Public services and equality - E.K. Sarter, Wendy Booth and Vida Greaux
9. Public services and the environmental crisis - E.K. Sarter
10. Adapting organisations: public services, climate change and the energy transition - Filippos Proedrou
Conclusion: Current developments and the future of public services - Elizabeth Cookingham Bailey, E.K. Sarter, Wendy Booth, Vida Greaux, Stuart Jones, Jennifer Law, David Phillips, Filippos Proedrou and Simon Read
Part 1: Public services and the welfare state
1. Public services and public policies - E.K. Sarter
2. Mixed economy - Elizabeth Cookingham Bailey
3. Public services and the law - Simon Read
Part 2: The internal dynamics of public services
4. Organisations and institutions - Elizabeth Cookingham Bailey
5. Strategy and strategic management - Jennifer Law
6. Leadership and management - David Phillips and Simon Read
Part 3: Achieving social and environmental impact
7. Public services and the challenge of sustainability - E.K. Sarter
8. Public services and equality - E.K. Sarter, Wendy Booth and Vida Greaux
9. Public services and the environmental crisis - E.K. Sarter
10. Adapting organisations: public services, climate change and the energy transition - Filippos Proedrou
Conclusion: Current developments and the future of public services - Elizabeth Cookingham Bailey, E.K. Sarter, Wendy Booth, Vida Greaux, Stuart Jones, Jennifer Law, David Phillips, Filippos Proedrou and Simon Read
