
Get Along with Anyone, Anytime, Anywhere!
Description
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Whether you work in marketing and sales or in customer service... are a CEO or a stay-at-home mom, the ability to effectively connect with the needs of others dramatically affects your productivity, effectiveness, and motivation. This is your one-stop guidebook for all the information you need to communicate effectively and build lasting personal and professional relationships today, next week, and next year.
Relationships are critical to success and happiness. This book, written by one of only 525 Certified Speaking Professionals in the world, will give you skills you need to turn your encounters with contacts, acquaintances, and even family members, into enduring connections.
"A useful reminder of what we all need to make our lives and our businesses work better: communication, openness and sincerity. It's so easy to lose touch with these concepts in a busy, stressful day, but Sanow and Strauss make a compelling argument that it's worth it to make the effort." - The Washington Post
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Content
- Intro
- Title
- Copyright
- Contents
- Introduction-Enduring Connections Count!
- Why the Need to Get Along is So Strong
- The Connected Environment
- The Business of Bringing Out the Best
- Keeping Connected in a Connection-Challenged World
- Creating "The Connection Zone"
- Enduring Connections Begin With a Positive Intention
- Conscious Connectors Make Enduring Impressions
- Make Positive Intention a Daily Habit
- Make Every Moment Count
- Plugging Into Your Connecting Power
- Key #1: Cultivate Confidence: The Cornerstone of Connection
- Making the "Connection Zone" Your "Comfort Zone"
- Connecting Counts: Do It Often . With Confidence
- Combat Shyness: Guerilla Techniques to Attack Social Situations
- Who Do You Think You Are?
- Call on Your Courage: See Yourself as Brave
- Scan for Negative Viruses: Install Positive Updates
- Maximize Your Magnificence With Positive Self-Talk
- Build Confidence and Extraordinary Connections, One Affirmation at a Time
- Don't Beat Yourself Up: Build Yourself Up!
- Cancel Comparisons
- Stamp Out Stress!
- Take Chances: The Awesome Adventure of Risk-Taking
- Move in the Direction of Your Desires
- Key #2: Rev Up Rapport!
- You're Never a Bore With Rapport!
- Build Rapport With the "Meet and Greet 4"
- "Mixing and Mingling 101": Connection Courtesies
- Don't Sweat the Small Talk!
- "No Sweat" Small Talk Tips
- Learn What Makes Each Person Tick
- Get in Sync: Reflect a Familiar Image
- Make Sense Out of Sensory Preferences
- Project a Pleasing Presence
- Go for Their Funny Bones
- What's So Funny??!!
- Key #3: Energize the Winning Spirit
- Putting Excellence Into Action
- The Distinctive Difference of a Dazzling vs. a Deadly Attitude
- Believe It or Not!
- Attitude Adjusters to See the Light
- Champion the Winning Spirit
- Words and Ways That Work Wonders
- Give Abundantly
- Grow a Garden of Blossoming Connections
- Key #4: Boost Your Communication IQ
- Get on the Same Wavelength
- Communicate to Connect
- How's Your Communication IQ?
- Stop, Drop, and Roll Out Your Listening Ears
- Activate Active Listening Techniques
- Stick to What Clicks
- Give Feedback Tactfully and Receive It Willingly
- Understand BodySpeak: It Goes Without Saying
- Are You Projecting a Connecting Image?
- Key #5: Honor Communication Needs
- Sort Out Styles
- A Matter of Style.a Spectrum of Patterns
- You've Got Style!
- Gender Differences: The Interplanetary Connection
- Relating to Needs = Respecting Differences
- Key #6: Extend Respect to Preserve Trust
- Integrating Integrity
- Broken Promises = Broken Trust
- Rudeness Wrecks Relationships
- Where Are Your Manners!!?
- Rudeness Wrecks the Workplace
- Exude Positive Energy
- The Right Words Reap Results
- Avoid Connection Crushers
- Honor Ideas
- Pump Up Your Persuasive Powers
- Don't Rust Your Trust!
- Key #7: Bridge Connection Chasms
- Clear Connection "Cobwebs"
- Speak Your Truth
- Resolve Complaints
- Master Emotional Control
- Watch Out for Mind Games!
- Mend Misunderstandings
- Let Go of Labels
- What's Wrong With "Being Right"?
- Check Out Your "Rule Book"
- Pinpoint Problems
- Clarify What You Want
- Focus on What Others Need
- Be a Masterful Negotiator
- Brainstorm Solutions
- Choose Your Options for Handling Difficult Situations
- Refuse to Stay Stuck
- Build Bridges Over Connection Chasms .
- Key #8: Handle Prickly People With Care
- The Prickly Patch-Where Getting Along is a Thorny Challenge
- A Prickly Person is a Matter of Personal Perspective
- Degrees of Difficulty
- The Persistently Prickly
- Gain a New Picture of "The Prickly Patch"
- Positive Strategies for Managing Prickly Behavior
- Prickly Profiles: A Colorful Cast of Connection-Crushing Characters
- Back-Attackers and Buzzer Bees
- Barb Bombers
- Bullies
- Grumblies: Whiners, Grumblers, and Grouches
- Know-It-Alls
- Monopolizer Maniacs
- Slugs
- Volcanoes
- Endurance Tests
- Keep on Connecting!
- The Active Ingredients of Enduring Connections
- The Magic of Connection
- About the Authors
- Bibliography and Recommended Reading
System requirements
File format: ePUB
Copy protection: Watermark-DRM (Digital Rights Management)
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