
The Rowman & Littlefield Guide to Learning Center Administration
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Persons
Michelle Steiner, PhD, is Assistant Vice President for Student Success at Marymount University. An experienced professional in the fields of academic advising and learning center administration, she has previously directed undergraduate academic advising in the Columbian College of Arts & Sciences at George Washington University, and peer tutoring at the Center for Academic Program Support (CAPS) at the University of New Mexico. Under her directorship, the National College Learning Center Association awarded CAPS the annual Frank L. Christ Outstanding Learning Center Award in 2012 for the best undergraduate learning center at a four-year college. Dr. Steiner is a psy- chologist and an active scholar in the field of learning center administration.
Content
Acknowledgments
1 Learning Centers in Higher Education
2 Program Structure, Vision, and Mission
3 Formats of Peer Tutoring
4 Students as Employees
5 Tutor Training
6 Designing the Physical Space of the Center
7 Collaborating with Campus Partners
8 Marketing and Outreach
9 Reporting and Assessment
Epilogue
References
Index
About the Authors
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