The Process Auditing and Techniques Guide
2nd Edition
Published on 18. November 2009
153 pages
978-0-87389-006-9 (ISBN)
Description
Best-selling author J.P. Russell focuses on the methods and techniques of conducting internal and external process audits. Learn how to evaluate process controls, use process flow, turtle, spider and tree diagrams, verify process conformity and effectiveness, and compose an audit report assessing compliance, controls, risk and process optimization. This guide is ideal for individuals who have a general understanding of auditing techniques and is written for auditors who conduct first-, second-, and third-party audits to any standard or work instruction.
More details
Other editions
Additional editions
J. P. Russell
The Process Auditing Techniques Guide
Book
01/2010
2nd Edition
ASQ Quality Press
€43.00
Article exhausted; check different version
Content
- Cover
- Title page
- Copyright
- Contents
- List of Figures and Tables
- Introduction
- Chapter 1 What Is a Process?
- PROCESS DESCRIPTION
- CONTROL OF PROCESSES
- PROCESSES MAKE THE SYSTEM
- ADVANCED PROCESS AND SYSTEM MODELING
- SUMMARY
- Chapter 2 Prepare for the Audit
- SECTION I: ORGANIZING THE AUDIT
- SECTION II: PROCESS AUDIT PREPARATION ACTIVITIES
- Chapter 3 Start the Audit
- OPENING MEETING
- TOUR
- OTHER MEETINGS DURING THE AUDIT
- DATA COLLECTION PLANS
- Chapter 4 Use Process Audit Techniques
- SECTION I: INVESTIGATING (COLLECTING EVIDENCE)
- SECTION II: USING PLAN-DO-CHECK-ACT FOR CONTROL AND ANALYZE-CHANGE-DO-PROSPER FOR IMPROVEMENT
- SECTION III: AUDITING OPEN-ENDED REQUIREMENTS
- Chapter 5 Verification Audits: Checking Products, Services, and Processes
- VERIFICATION METHODS
- NEED
- PREPARING
- PERFORMING
- CONCLUSION
- Chapter 6 Analyze and Report Findings
- ANALYZE DATA
- COMPLIANCE/ CONFORMANCE AUDIT DATA
- PERFORMANCE AUDIT DATA
- SYSTEM AUDITS
- THE REPORT
- CLOSING MEETING
- ENDING THE PROCESS AUDIT
- CLOSING REMARKS
- Appendix A IDEF3 Model Description
- Appendix B Process Control Checklist
- Appendix C Process Audit Report and Corrective Action Record
- Appendix D Standard Flowchart Symbols
- Appendix E Example Process Map
- Appendix F Turtle Diagram
- Appendix G Lean-Eight Wastes
- Glossary
- Notes
- References
- Index
