
Installing and Managing Workable Knowledge Management Systems
Description
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Persons
ELIEZER GEISLER is Professor of Organizational Behavior at the Stuart Graduate School of Business at the Illinois Institute of Technology in Chicago.
Content
Preface
What We Know about KM Systems
Why KM Systems Are Needed: Temporal and Partial Dimensions-Learning from Our History
And Current Experience
Why Has KM Worked or Not Worked?
How to Start
How to Measure Costs and Benefits of a KM System
What Are Intellectual or Knowledge Nuggets?
Who Are the Key Players?
How to Sell KM Systems
Who Are the Users? What Are Their Needs and Characteristics?
How to Address Special Cases and Application Areas
How to Visualize the KM Process
Conclusions and Further Work
References
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