
On All Cylinders, Second Edition
Description
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The attacks of 9/11 and The Great Recession created a new economy: the new normal. The result has been greater demands for management to unleash the power within diverse workforces and rapidly respond to market and technology changes. Business owners and management express frustration with their ability to accomplish goals with their personnel who seem apathetic about their businesses.
This book will help any leadership team use their talents to nimbly respond to shifting demands and create a better future for their business and their communities by transitioning from traditional management structures to a system of leadership behaviors. The components of that system include aligning the workforce, communicating rapidly and effectively throughout the organization, emphasizing ethical behavior, collaborating with clients and associates, and making informed decisions to improve operations and implement changes.
The desired result is to develop an inclusive and high-performing workplace and innovation of new products and services that expand market positions and respond to market changes. These elements were critical to the author's success leading an organization ready to close it's doors to a market leader, and can help any business improve performance and profits in this 21st Century new normal economy.
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Content
- Cover
- On All Cylinders: Succeeding as an Entrepreneur and a Leader
- Contents
- Introduction
- Chapter 1: Leadership System
- Traditional Management
- 21st-Century Leadership
- System for Succeeding as an Entrepreneur and a Leader
- Align
- Chapter 2: Balanced Strategy
- Survey Guidelines
- Balanced Scorecard for an Aligned Workplace
- Chapter 3: Organized Staff
- Linking Strategy, Staff, and Customers
- Communicate
- Chapter 4: Getting It!
- Open Questions
- Emotional Quotient
- Rephrase
- Silence
- Chapter 5: Team Template
- Meet Regularly with Staff
- Great Meeting Agenda
- Code of Conduct
- Code of Conduct Example
- Action Plan
- Meeting Evaluation
- Chapter 6: Effectively Expressing Messages
- Correct Concerning Behavior
- Convert Conflict to Cooperation
- Friendly Persuasion
- Chapter 7: Encourage Ethical Efforts
- Ethical Compass
- Balanced
- Collaborate
- Chapter 8: Create an Open Climate
- Ferret Out Fear
- From Dictator to Facilitator
- Brainstorming Guidelines
- Encourage Creative Concepts
- Reaching Consensus
- Creating the Environment
- Steps for Reaching Consensus
- Chapter 9: Generate Great Decisions
- Leader Directed
- Group Involved
- Group Collaboration
- Group Empowered
- Motivate
- Chapter 10: Think Positively
- Celebrate Improvement and Goal Attainment
- Why We Do the Things We Do
- Activators
- Examples of Activators
- Behavior
- Consequences of Our Actions
- Types of Consequences
- Chapter 11: Managing Consequences
- Type of Consequence
- Timing of Consequence
- Probability the Consequence Will Occur
- Evaluate Impact of Consequences
- Using Positive Reinforcement
- Feedback, Telling It Like It Is
- Effective Feedback
- Do's and Don'ts
- Assignment
- Calmly Correct in Private
- Chapter 12: Flexibility
- Plan of Action
- Innovate
- Chapter 13: Proven Principles of Innovation
- Analyze All Opportunity Sources
- Go Out, Look, Ask, and Listen
- Simple and Focused
- Aim to be Standard Setter
- Not Genius
- Requires Hard, Focused, Purposeful Work
- Talent
- Chapter 14: Organizing and Managing Innovation
- Project Structure
- Project Management Roadmap
- Project Roles
- Business Case
- Plan The Plan
- Chapter 15: Creative and Confidential
- Confidentiality
- Technology Challenges
- Play Purposefully
- Keep It Creative
- Case Studies
- References
- About the author
- Index
- Ad Page
- Back Cover
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