
Designing Adult Services
Description
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Adult library patrons are busier than ever before-working, taking classes and studying for advanced degrees, caring for children, helping their aging parents, taking care of their homes or rental properties, planning and nurturing careers, managing investments and retirement funds, and inevitably retiring. Each of these endeavors can require highly specific learning and education. Throughout their lives, adults continue to have different information needs that the library and its services can fill. Designing Adult Services: Strategies for Better Serving Your Community discusses the many ways libraries can serve adults of various ages and at different life stages, covering online services, collection development, programming, and lifelong learning.
This guide's unique approach simplifies the processes of designing and carrying out a successful adult services program for adult library users in all the various stages of life. The book is organized by age groups, with the respective information needs and life challenges. Each chapter suggests programs, services, and collection development strategies for the life stages. Public library administrators and managers as well as adult services librarians in public libraries will find this guide a must-read.
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Content
- Cover
- Half Title
- Title Page
- Copyright
- Contents
- Acknowledgments
- Introduction
- 1: Planning for Library Services to Adults
- Know Thy Community
- Survey Thyself: Customer Satisfaction and Evaluating Services
- Know Thyself and Thy Staff: Competencies in Serving Adults
- Improve Thyself: Professional Development for Adult Services Librarians
- 2: Waiting in the Wings: Age Group 19-24
- Millennials: "Adultolescents" or Emerging Adults
- Library Services for the Emerging Adult
- Collection Development and Programs
- More Detailed Programming Ideas
- 3: Taking Center Stage: Age Group 25-30
- Library Usage
- Library Services for This Age Group
- Collection Development and Programs
- More Detailed Programming Ideas
- 4: Settling Down: Age Group 30-40
- Library Services for This Age Group
- Collection Development and Programs
- Library Services for Children
- Family Literacy
- Other Kinds of Literacy
- More Detailed Programming Ideas
- 5: Midlife Crisis (or Not): Age Group 40-55
- Stuck in the Middle
- Libraries Caring for the Caregivers
- Collection Development and Programs
- More Detailed Programming Ideas
- 6: An End in Sight (or Not): Age Group 55-65
- Library Services for the Soon-to-Be Retired
- Collection Development and Programs
- More Detailed Programming Ideas
- 7: Now I Can Finally Relax (or Not): Age Group 65-75
- Jumping into Retirement or Not
- Library Services to Active Seniors
- Library Collections and Programs
- Programming for Lifelong Learning
- Opportunities for Service
- Creating a Space for Seniors
- More Detailed Programming Ideas
- 8: Reflecting upon Life's Journey: Age Group 75 and Beyond
- Library Services to Older Adults
- Outreach to Institutions and In-Home Library Services
- Assistive Technology and Computer Enhancements
- Collection Development and Programs
- Journaling and Oral History Projects
- Local History Displays and Programming
- More Detailed Programming Ideas
- 9: Library Service to All
- Service to Immigrant Populations
- Programming for Immigrant Populations
- Library Services to the Incarcerated
- Library Services to People with Disabilities
- Mental Health Issues in Libraries
- More Detailed Programming Ideas
- 10: Conclusion
- Taking on Life's Challenges
- Serving the Entire Community
- Appendix A: Customer Satisfaction Surveys
- Appendix B: Competency Index for the Library Field, Adult Services
- Appendix C: Adult Volunteer Application
- Appendix D: Volunteer Policy
- Appendix E: Library-by-Mail Homebound Application Form
- Appendix F: Reasonable Accommodation Request Form
- Index
- About the Author
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