
Design Strategy
Description
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Conflicts over "the problem" and "the solution" plague the modern world and land problem solvers in what has been called "wicked problem territory"-a social space with high levels of conflict over problems and solutions. In Design Strategy, Nancy C. Roberts proposes design as a strategy of problem solving to close the gap between an existing state and a desired state. Utilizing this approach, designers and change agents are better able to minimize self-defeating conflicts over problems and solutions, break the logjam of opposition, and avoid the traps that lock problem solvers into a never-ending cycle of conflict.
Design as a field continues to grow and evolve, but Design Strategy focuses on three levels of design where "wicked problems" tend to lurk-strategic design (of private and public organizations), systemic design (of networked and overlapping economic, technical, political, and social subsystems), and regenerative design (of life-giving realignment between humanity and nature). Within this framework, Roberts presents refreshingly interdisciplinary case studies that integrate theory and practice across diverse fields to guide professionals in any domain-from business and nonprofit organizations to educational and healthcare systems-and finally offers hope that humanity can tackle the existential challenges we face in the twenty-first century.
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Content
Preface xiii
Acknowledgments xix
Introduction 1
I Landing in Wicked Problem Territory
1 From Wicked Problems to Wicked Problem Territory 31
2 Traditional Strategies in Wicked Problem Territory 57
II Design Strategy
3 Introduction to Design Strategy 101
4 Design Strategist's Mindsets and Metadesigns 127
5 Design Strategy's Scaffolding: Skill Sets and Toolkits 147
III Designing in Wicked Problem Territory
6 Strategic Design 181
7 Systemic Design 207
8 Regenerative Design 235
IV Assessing the Design Strategy
9 Critiques of Design/Design Thinking 263
10 Design Strategy: Overall Assessment 287
Conclusion 311
Notes 325
Bibliography 405
Index 465
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