
HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series)
Description
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Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion.
This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across.
You'll learn how to:
- Monitor and channel your moods and reactions
- Determine your emotional intelligence strengths and weaknesses
- Deal with difficult people
- Understand when to resolve a conflict head-on--and when to let it go
- Influence others across the organization
- Build supportive alliances with coworkers and colleagues
- Handle workplace stress in productive ways
Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
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Persons
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.
Karen Dillon is a coauthor of the New York Times bestseller, How Will You Measure Your Life? (with Clayton M. Christensen and James Allworth). She is the former editor of Harvard Business Review and is now a contributing editor. Follow her on Twitter: @DillonHBR.
Amy Gallo is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively. She is a contributing editor at Harvard Business Review. She writes and speaks about a range of topics with a focus on managing conflict, managing yourself, leading people, and building your career.
Author social media/website info:
HBR: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview
Dillon: @DillonHBR
Gallo: @amyegallo
Content
- Intro
- Compilation Contents
- HBR Guide to Emotional Intelligence
- What You'll Learn
- Contents
- Section One: What Is Emotional Intelligence?
- Chapter 1: Leading by Feel
- Chapter 2: Do You Lead with Emotional Intelligence?
- Section Two: Self-Awareness: Understand Your Emotions, Know Your Behaviors
- Chapter 3: You Can't Manage Emotions Without Knowing What They Really Are
- Chapter 4: A Vocabulary for Your Emotions
- Chapter 5: Are You Sure You Show Respect?
- Section Three: Manage Your Emotions
- Chapter 6: Make Your Emotions Work for You
- Chapter 7: Defuse a Challenging Interaction
- Chapter 8: Stay Grounded in Stressful Moments
- Chapter 9: Recovering from an Emotional Outburst
- Section Four: Everyday Emotional Intelligence
- Chapter 10: Writing Resonant Emails
- Chapter 11: Running Powerful Meetings
- Chapter 12: Giving Difficult Feedback
- Chapter 13: Making Smart Decisions
- Chapter 14: An Emotional Strategy for Negotiations
- Chapter 15: Working Across Cultures
- Section Five: Dealing with Difficult People
- Chapter 16: Make Your Enemies Your Allies
- Chapter 17: How to Deal with a Passive-Aggressive Colleague
- Chapter 18: What to Do If You're a Toxic Handler
- Section Six: Understand Empathy
- Chapter 19: What Is Empathy?
- Chapter 20: Beyond Empathy: The Power of Compassion
- Section Seven: Build Your Resilience
- Chapter 21: Resilience in the Moment
- Chapter 22: Cultivate Resilience in Tough Times
- Chapter 23: Practice Self-Compassion
- Chapter 24: Don't Endure
- Recharge
- Chapter 25: How Resilient Are You?
- Section Eight: Developing Emotional Intelligence on Your Team
- Chapter 26: How to Help Someone Develop Emotional Intelligence
- Chapter 27: Handling Emotional Outbursts on Your Team
- Chapter 28: How to Manage Your Emotional Culture
- Index
- HBR Guide to Office Politics
- What You'll Learn
- Contents
- Introduction
- Section 1: Political Challenges with Your Boss
- Ch 1: The Boss Who Holds You Back
- Ch 2: The Boss Who Pits You Against Your Colleagues
- Ch 3: The Control-Freak Boss
- Ch 4: The Boss's Pet
- Ch 5: The Disaffected Boss
- Section 2: Political Challenges with Your Colleagues
- Ch 6: The Hypercompetitive Peer
- Ch 7: The Bully
- Ch 8: The Clique
- Ch 9: The Credit Stealer
- Ch 10: Managing a Disgruntled Former Peer
- Section 3: Political Challenges in Your Organization
- Ch 11: Surviving the Office Outing
- Ch 12: Lasting Through Layoffs
- Section 4: Build Your Skills
- Ch 13: Managing Conflict Constructively
- Ch 14: Conducting Difficult Conversations
- Ch 15: Working with People You Just Can't Stand
- Ch 16: Forging Alliances
- Index
- About the Author
- HBR Guide to Dealing with Conflict
- What You'll Learn
- Contents
- Preface
- Introduction: A Practical Plan for Dealing with Conflict
- Section One: Preparing for Conflict Before It Happens
- Chapter 1: Types of Conflict
- Chapter 2: Your Options for Handling Conflict
- Chapter 3: Recognize Your Natural Tendency
- Section Two: Managing a Conflict
- Chapter 4: Assess the Situation
- Chapter 5: Get Ready for the Conversation
- Chapter 6: Have a Productive Conversation
- Section Three: Resolving a Conflict
- Chapter 7: Get to a Resolution and Make a Plan
- Chapter 8: Repair the Relationship
- Chapter 9: Navigate Common Situations
- Sources
- Featured Experts
- Index
- About the Author
- HBR Guide to Managing Stress at Work
- Contents
- Introduction: Nine Ways Successful People Defeat Stress
- Section 1: Understanding How You're Wired
- Ch 1: Are You Working Too Hard?
- Ch 2: Overloaded Circuits
- Section 2: Renewing Your Energy
- Ch 3: Manage Your Energy, Not Your Time
- Ch 4: Why Great Performers Sleep More
- Section 3: Improving Your Work/Life Balance
- Ch 5: No, You Can't Have It All
- Ch 6: Making Time Off Predicatable--and Required
- Ch 7: Winning Support for Flexible Work
- Ch 8: How Two-Career Couples Stay Happy
- Ch 9: Don't Take a Bad Day Home with You
- Section 4: Finding the Tools That Work for You
- Ch 10: Positive Intelligence
- Ch 11: Real Leaders Have Real Lives
- Ch 12: A Practical Plan for When You Feel Overwhelmed
- Ch 13: Desk Yoga
- Ch 14: Diversify Yourself
- Index
- HBR Guide to Managing Up and Across
- Contents
- Section 1: Managing Up
- Managing Your Boss
- Winning Over Your New Boss
- Steps for Presenting Problems or Opportunities to Your Boss
- Manage Up with Your Mentor's Guidance
- Change the Way You Persuade
- Get to Know Your Boss's Boss
- How to Make Your Boss Look Good--Without Becoming a Sycophant
- Stop Being Micromanaged
- Dealing with Your Incompetent Boss
- Coping with a Conflict-Averse Boss
- How to Give Your Boss Feedback
- Managing Multiple Bosses
- Section 2: Managing Across
- What Makes a Leader?
- The Discipline of Teams
- Managing Remote Relationships
- A Smarter Way to Network
- How to Deal with Office Politics
- Make Your Enemies Your Allies
- The Necessary Art of Persuasion
- Three Ways Not to Persuade
- Harnessing the Science of Persuasion
- How to Get Your Colleague's Attention
- Collaborating Across Generations
- When the Direct Approach Backfires, Try Indirect Influence
- Index
- Notes
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