Information Systems Development

Name: Information Systems Development | Business Systems and Services: Modeling and Development
Brand: Springer
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Business Systems and Services: Modeling and Development

Jaroslav Pokorny Vaclav Repa Karel Richta Wita Wojtkowski Henry Linger Chris Barry Michael Lang(Editor)

Springer (Publisher)

1st Edition

Published on 2. September 2011

XXVIII, 814 pages

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System requirements

978-1-4419-9790-6 (ISBN)

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Content

Intro
Preface
Conference Organization
Contents
List of Contributors
From Information Systems Development to Enterprise Engineering
Introduction
The Needed Paradigm Shift
The Enterprise Engineering Paradigm
Postulate 1
Postulate 2
Postulate 3
Postulate 4
Postulate 5
Postulate 6
Postulate 7
The Need for Scientific Rigor
Summary of the -Theory
The Semiotic Triangle
The Ontological Parallelogram
Conceptual Modeling
Violation of the -Theory
Summary of the -Theory
System
Model
The Generic System Development Process
Violation of the -Theory
Summary of the -Theory
Organizational Atoms
Organizational Molecules
Enterprise Ontology
Violation of the -Theory
Conclusions
The Mobile and Mobility: Information, Organisations and Systems
Introduction
Mobiles at Work
Organisations in Space and Time
Mobiles and Individual Identity in Organisations
Information as Content
Conclusion
Design of Situational Artefacts
Introduction
Related Work on IT/Business Alignment
Situational Problem Analysis and Situational Artefact Design
Problem Analysis: Four Types of IT/Business Alignment Problems
Artefact Design: Four IT/Business Alignment Solutions
Discussion and Outlook
Preferences of Business Process Models
Introduction
Designing an Interpretative Survey
Results in Analyzing Interpretative Survey
Results: Time vs. Accurate Interpretation
Results: Accuracy vs. Respondents' Confidence
In-depth Analysis on Specific Variables
Respondents' Preferences
Conclusion
Verification of i* Models Using Alloy
Introduction
Model Transformation: i* to Alloy
i* Concepts
Case Study
Alloy Concepts
i* SD Model Transformation
i* SR Model Transformation
Routine Analysis Capability in the SR Model
Analysis of the Meeting Scheduler Case Study
Conclusions and Future Work
Planning and Scheduling of Business Processes in Run-Time
Introduction
AI Planning and Scheduling for BPM
The Repair Planning Problem
The Repair Planning Problem as a Business Process
Related Work
Conclusions and Future Work
A Study of First Click Behaviour and User Interaction on the Google SERP
Introduction
The Nature of Search Online
Evaluation of the SERP
Research Objectives and Methodology
Research Findings
Link Assessment Strategy Analysis
User Perceptions of Organic and Sponsored Links
First Click Distribution on the SERP
Conclusions
Effective QoS Aware Web Service Composition in Dynamic Environment
Introduction
Related Work
Service Composition Process
Restricting the Search Space
Discovering Usable Services
Dynamic Aspects of Service Composition
Evaluation
Conclusions
The Right Tools for the Right Tasks: Meaningful Education for IS Professional
Introduction
Educating the IS Professional
Notes from the Field
Lessons Learned
Summary and Conclusion
Conditions Influencing Client--IS Supplier Interactions During IS Outsourcing
Introduction and Purpose
Literature Review
The Interaction Approach
Introducing the Interaction Approach
Limitations of the Interaction Approach
Conditions Influencing Client--IS Supplier Interactions
Firm Levels and Intra- and Inter-firm Interactions
The Contract Dimension
The Management Dimension
Conclusions
Facilitating the Creation of Quality Object Models Using a Knowledge Based System
Introduction
Design Science Research
Challenges and Sources of Support for Object Modelling
Design Objectives and Process
System Overview and Implementation
Evaluation of the Knowledge-Based System
Discussion and Conclusion
Appendix: Small Bytes Subscription System Case Study
MetaMorPic: Self-Contained Photo Archival and Presentation
Introduction
Existing Solutions and Drawbacks
Traditional Development Approaches
Existing Semantic Approaches
Media Sharing Systems
Existing Media Gallery Presenters
MetaMorPic Proposal and Implementation
Example Use
Conclusion
A Real Time Multiagent Information Systems Architecture
Introduction
Framework Design
Defining a Base of Knowledge for Heart Disease
Application Architecture
Patient Data Cleansing, Transformation and Transference
Learning Repository-Data Warehouse
Conclusions and Future Research
Making Business Systems in the Telecommunication Industry
Introduction
Framing the Transformation of Telecommunication Companies
Analysis of Cases Studies
Design and Methodology of the Analysis
TM Forum Case Studies as a Basis for Codingand Analysis
Discussion of Results
Conclusion, Limitations and Outlook
Convolution as the Key for Service-Identification in Complex Process Models
Introduction
Design Principles
Related Work
Conflicts in Modeling and Guidelines
The Description Kit Approach
Description Kit Languages
Generic Mapping Algorithm
Convolution of Process Chains
Generation of Ratios
Conclusion
Studying Maintainability on Model-Driven Web Methodologies
Introduction
QuEF (Quality Evaluation Framework) for MDWE
The Quality Model Component
Identifying Quality Factors
Identifying Quality Attributes for Each Quality Factor
Identifying Characteristics
Identifying Subcharacteristics and Metrics for Each Characteristic
Proposing a Set of Hypotheses for LinkingSubcharacteristics to Quality Attributes
The Other Components of the Framework
An Application of QuEF to the NDT Methodology
Applying Templates to the NDT Methodology for the MDE, Web Modelling, and Maturity Characteristics
An Evaluation of the Maintainability on NDT Methodology
Conclusions
Using Antenarrative Approaches to Investigate the Perceptions
Introduction
Terminology
Background
Narrative as Methodology
Analysis and Interpretation
General
Analysis
Different Views on Success and Failure in Systems
Different Views on Problems Experienced Within the System
Discussion of Findings
Conclusions
Towards a Unified Service Definition
Introduction
Related Work
Motivating Example
Unifying Service Description
Service Interface Specialization and Service Instances
Service Instances
Conclusions and Further Work
A Process-Oriented Approach to Support Dynamic Evolution
Introduction
Electronic Product Catalogue Platform
Key Dynamic Evolution Concepts
Continuum Processes
Application Lifecycle Analysis
Transformation Identification
Transformation Design
Transformation Agent Design
Preliminary Evaluation
Conclusions and Future Work
Regulated Open Multi-Agent Systems Based on Contracts
Introduction
Challenges in the Field
ROMAS Architecture
Designing ROMAS
Development Process
Meta-Model
Using ROMAS
Conclusions and Future Work
Modeling Method for Bridging Pragmatic
Introduction
Pragmatic Dimension of Services
From Pragmatic Specification to Semantic Structureof Service Architectures
Process of Service-Oriented Analysis
Concluding Remarks
Automatic Tool Support for Cardinality-Based Feature Modeling
Introduction
Feature Models and Cardinality-BasedFeature Models at a Glance
Feature Modeling and Model-Driven Engineering
MDA in Practice: Industrial Tool Support
Our Approach
Cardinality-Based Feature Metamodel
Feature Models Structure
Feature Model Constraints
Cardinality-Based Feature Modeling Editor
The Domain Variability Model
The Structure of the DVM
Constraints Over the DVM
Creating and Validating Configurations
Related Works
Conclusions
Towards a Conceptual Model for Trustworthy Skills Profiles
Introduction
Theoretical Background on Skill Evaluations on the Internet
Six Requirements for Online Skills Evaluation
Conceptual Model
Implementation of the Conceptual Model
Limitations and Future Work
Conclusion
Better Support for User Participation Using Business Rules Approach?
Introduction
People Mobility and Immunization
Business Rules Oriented IS Design
The Business Rules Approach
Business Rules Design and Development
Experiences from User Participation in Business Rules Oriented IS Design
Rule Analysis Workshop
Findings from the Workshop
Conclusions
From Organization Business Model to Information System
Introduction
Related Work
Business Modeling Languages and Tools
Standard Software
Software Reuse
Model Driven Architecture
ISTechnology
ISTechnology Meta-Model
The Workplace Module
The Process Module
Monitoring Module
Other Modules
ISTechnology Components
Lessons Learned from the Use of ISTechnology
Objects of Case Study
Development Effort Analysis
Maintenance Effort Analysis
Conclusions and Future Work
Assessment of Ontology Development
Introduction
Related Work
Selecting Criteria for the Assessment of ODMT
ODMT Compared in this Research
Assessment of Chosen ODMT
Conclusions
Semi-Automatic Transformation of an XML Schema to XForms
Introduction
Related Work
Degree of Automation
Implementation Techniques
Existing Solutions
XML Technologies
XML Schema
XPath
XForms
Algorithm
Creating the Instance
Creating the XForms Tree
Simple Types
Choice NodeType
Repeat NodeType
Binding Elements
XForms Editor
Customization Using CSS
Conclusion and Future Work
Research Directions of OLAP Personalizaton
Introduction and Related Work
OLAP Personalization Types
Description of OLAP Personalization Approaches
Comparison of Existing Approaches for OLAP Personalization
A Closer Look at User Preferences: Hard and Soft Constraints
Collecting User Data: Explicit and Implicit Approaches
Methods for Obtaining User Preferences
Conclusions and Future Work
Extending UML with Non-functional Requirements Modelling
Introduction
Background and Related Work
Proposal for Integrating Non-functional Requirements into UML Diagrams
Overview of the Proposed Strategy
Use Cases Controlled by NFRs
Construction of the NFRs Graph
Studying Interdependencies in the Requirements Diagram
UML Diagrams
Sequence Diagram
Class Diagram
Deployment Diagram
Verification
Case Study
Conclusions
Bottleneck of the Development of Public Information Systems
Introduction
Crucial Data Security Issues
Brute Data Security Measures in Action
What Data Security Level is Reasonable and What is Ever Achievable?
Data Protection and the Evaluation of Education
The Quality Concept
Data Security and Measuring of Economic Processes
Principles of Implementation of Systems Providing Open Information from Sensitive Data
Politics of the Use of Personal Data
Neglected Data Quality Issues
Conclusion
A Framework for Optimizing Inter-operating Business Process Portfolio
Introduction
Motivation
Related Work
Framework for Process Portfolio Optimization
Optimization Criteria
Semantic Effect Annotation
Formal Definition
Process Portfolio Optimization Methodology
Process Portfolio Optimization Instances
Conclusion and Future Work
Reconciling Usability and Security
Introduction
Literature Review and Commentary
User Registration Process
System Login Process
Research Approach
Discussion of Findings
Assessment of Design of Password Mechanisms
Review of Security Checks for Login and Logout
Analysis of Procedures for Changing and Recovering Passwords
Policies and Information for Users
Conclusions
A Framework for Intention-Driven Requirements Engineering
Introduction
Framework for Requirements Engineering
Envisioning
User Profiling
Business Context Analysis
Social Context Analysis
Goal Setting
Example
Related Work
Summary and Conclusions
Using Real-Time Event Stream Framework to Develop RFID-based Retailer
Introduction
Framework of RFID Real-Time Event Stream Processing
Event Classification and Relation Diagram in Retail Supermarkets
Original Events Definition and Filtering
Complex Event Definition, Matching and Query
Complex Event Definition and Matching
Query Complex Event Based on SASE
Conclusions
Having a Customer Focus in Agile Software Development
Introduction
Theoretical Development
Customer Knowledge
Customer Involvement
Customer Requirements
Customer Feedback
Research Methodology
Site Selection
Data Sources
Data Analysis
Findings
Customer Knowledge
Customer Involvement
Customer Requirements
Customer Feedback
Emergent Factors Affecting Customer Focus
Customer Identity
Customer Characteristics
Customer Location
Teams Experience with Customer
Discussion
Conclusions
Importance to Industry
Importance to Research
Ontology-mediated Validation of Software Models
Introduction
Related Work
Ontology-Mediated Add-on Validation Process of MAS Software Models
Case Study: An Aircraft Turnaround Simulator
Conclusion and Future Work
Collaborative Media Content Management
Introduction
Functional Design Considerations
Logical Design and Implementation of the Media-Store
System Architecture
Media Types
Images with Visual Tags
Mediashow
Blogs
Collaborative Managing of Media Contents
Summary
Modification of Workflow Management System Focused on a Human
Introduction
Architecture of Workflow Management System
Modeling Workflow Using Petri Nets
Basic Attitudes to Assignment in WfMS
Problem with Handling WfMS Participant in WfMS According to WfMC
Modification of the Behaviour of WfMS
Managing Profile of WfMS Participant
How to Get Dynamic Properties
WfMS Participant Profile
Modification of the Process Definition
Example of Modified Process Definition
Adaptation of WfM Engine
Adaptation of Worklist Händler
Modification of Audit Data Created by WfMS
Conclusion
Managing Step Changes in Information System Support
Introduction
Brief History of Company
SSM Analysis of KTL
Change Options and Action Plan
Conclusion
Using Agile Practices to Build Trust in an Agile Team: A Case Study
Introduction
Research Objective and Motivation
Background
Teams
Agile Teams
Trust
The Case Organisation Studied
Research Design
Findings
Team Composition and Trust Amongst Team Members
Building Trust with Agile Practices
Impediments to Building Trust
Discussion and Conclusion
Some Reasoning Behind Conceptual Normalisation
Introduction
Motivation and Problem Statement
Approach
Conceptual Model
The Base for Conceptual Normalisation
Definition of Redundancy
The Conceptual Object and Its Features
Property, Object and Class
Object, Property, Class and Relationship
Results---Proposals of Conceptual Normal Forms (CNF)
Relational Normal Forms (RNF)
Object Normal Forms (ONF)
Conclusion
Improving Component-Based WebGIS Development
Introduction
Research Context and Methodology
Web-Based Geographical Information Systems (WebGIS)
State of the Art
OSS Component-Based Development in WebGIS
Software Product Lines Approach
Software Process Improvement in SIGTel and EOGIS Group
Conclusions and Future Work
The Adaptation of a Web Information System: A Perspective of Organizations
Introduction
Architecture
Context Monitor
Definitions
Adaptation Component
Coarse Grained Adaptation
Detailed Adaptation
The Case Study of WIS Adaptation
Results, Conclusion and Further Work
Change Work in Organisations
Information Systems Development (ISD)
Lesson 1: Proceed from User Needs
Lesson 2: Apply Methods and Models
Lesson 3: Consider Different Perspectives
Lesson 4: Understand Current State,Change to Better Situation
Lesson 5: Use Appropriate Enablers
Lesson 6: Time Is Critical for Change
Lesson 7: Pay Attention to a Life Cycle Philosophy
Lesson 8: Reuse Successful Solutions
Lesson 9: Discover Reality by Prototyping
Lesson 10: Promote Business in Manageable Steps
Towards Understanding Contradictions in Enterprise System Implementations
Introduction
Background Literature
Dialectics
Commonality and Variability: A Vendor Challenge
Understanding Contradictions: Previous Research
Case Background and Description
Data Collection and Analysis
The Dialectic of Adaptation and the Appointmentof a Special Role
Findings: Different Perspectives on Contradictions
Understanding Contradictions in Viewof ES Vendor Challenges
Exploring Manifestations of ContradictionsEarly in the Chartering Phase
Understanding Contradictions: Previous Findingsfrom the Case
Discussion
Perceived Quality of Cloud Based Applications for Collaborative Writing
Introduction
Background of the Research
Research Method
Findings and Discussion
Helipad
iNetWord
Zoho Notebook
Google Docs
Recommendations, Conclusions and Future Work
From Evidence-Based to Knowledge-Based Healthcare
Introduction
Healthcare System and its Challenges
Knowledge Management in Healthcare
Task-Based Knowledge Management (TbKM) in Healthcare
Conclusion
Agile Support and Maintenance of IT Services
Introduction
Support and Maintenance
Agile Software Development and Maintenance
Initial State and Problem Discussion
Solution: Support and Maintenance Control Framework
Our Principles of Agile and Lean Support and Maintenance
Principle (1): More Discipline, Less Bureaucracy
Principle (2): Internal and Cross Team Cooperation
Principle (3): Proactivity
Principle (4): Risk Driven Approach
Practices for Agile Support and Maintenance
Our Implementation Approach
Evaluation of the Approach in IT Services
General Survey of the Teams
Conclusions
Towards a Framework for Building Theory from ISD Practices
Introduction
Framework
Analysis of Recent ISD Practice Descriptions in Light of the Framework
Discussion
Conclusions and Further Research
Role of the Concept of Services in Business Process Management
Introduction---Building the Process Managed Organization
Context
Problem
Solution
How to Design the System of Business Processes
Concept of Services
Conclusion and Further Work
A Metamodel for Modelling of Component-Based Systems with Mobile Architecture
Introduction
State of the Art and Motivation
Metamodel
Components and Interfaces
Composite Components and Binding of Interfaces
Types of the Interfaces
Additional Constraints
A Case Study of a Component-Based System
Conclusion and Future Work
What Happens Before a Project Starts?---Project Start-up from the Supplier Perspective
Introduction
Literature Review
Research Methodology
Results
Conclusions and Future Work
Fragmento: Advanced Process Fragment Library
Introduction
The Concept of Process Fragments for Reuse
Process Fragment Collection
Process Fragment for Approval
Process Fragment for Approval with Constrained Region
Process Fragment for 4-Eyes Principle
Process Fragment for Secured Interaction
Process Fragment for Trusted Timestamp
Process Fragment for Avoidance of Infinite Waits
Supporting Infrastructure
Related Work
Conclusion and Future Work
Improving the Cold-Start Problem in User Task Automation by Using Models at Runtime
Introduction
The Cold-Start Problem in AmI Systems
An Overview of the Approach
Modelling of User Behaviour
An API for the Management of Models at Runtime
OCean
MUTate
A Software Infrastructure for Automating User Behaviour Patterns
Integrating Task and Context Models with Prediction Algorithms
Evaluation
Conclusions and Further Work
Integrated Approach in Management and Design of Modern Web-Based Services
Introduction
Combining Disparate Technical and Humanistic Aspects in IT Project Management
Management
Person-Centered Approach
Methodology
User-Centered Approach in System Development
Designing Usability
Usability Engineering Techniques
Integrating Usability Activities into Development Process
Cost-Benefit Analysis of Usability
Use of Cost-Benefit Analysis of Usability
Conclusion
Database-Centred Approach to WfMS and DBMS Integration
Introduction
Related Work
Transaction vs. Compensation
Transaction Processing in Workflow Management Systems
Database-Centred Model of Integration
Implementation of Prototype
Example
Model Utilization
Long-Living Transactions
Selective Asynchronous Replication
Conclusion and Future Work
The Role of Implementation Strategy in Enterprise System Adoption
Introduction
Enterprise System Adoption Process
Adoption Stages
Implementation Strategies
Research Methodology
Results
Discussion of Findings
Conclusion
Evolution-Oriented User-Centric Data Warehouse
Introduction
Related Work
Data Warehouse Evolution Framework
Working Example
Metadata Repository
Logical Metadata
Physical Metadata
Reporting Metadata
Semantic Metadata
Reports on Multiversion Data Warehouse
Building Queries on Multiple Versions
Version Selection
Query Generation
Using Hierarchy Versions
Using Term Versions
Conclusions and Future Work
Change Management for Fractal Enterprises
Introduction
Fractal Systems
Related Work on Change Management
Change Management Process for Fractal Systems
An Example of Change Management Methodology Appliedto a Fractal Enterprise
Conclusions and Topics for Further Research
Conceptual Modelling for Requirements of Government to Citizen Service Provision
Introduction
Related Work
G2C Service Provision
Service Selection and Ranking Methods
Modeling Requirements of G2C Service Provision
Ontological Modelling for the Requirements of Service Provision
Criteria for Measuring the Quality of Services
Norms Defining the Service Provision Process
Application and Discussion of the Ontology Model
Conclusion and Future Work
On the Broader View of the Open Source Paradigm
Introduction
The Open Source Paradigm in Software Development
Intellectual Property Rights and Innovation in Agricultural Biotechnology
Open Source in Agricultural Biotechnology
Select Examples
The Case for Caution
Conclusion: The Case for Open Source in Agricultural Biotechnology
A Requirements Engineering Approach to Improving IT-business Alignment
Introduction
Business Goals and System Requirements
IT-business Alignment Concept
The Proposed Methodology Framework
Business Strategy and Infrastructure
Linking IT with Business
Modeling IT Infrastructure
Translation of Business Goals and Analysis
Derivation of System Requirements
Conclusion and Future Work
Adapting the Lesk Algorithm for Calculating Term Similarity
Introduction
WordNet Based Similarity Measures
Optimizing the Lesk Algorithm
Using the Lesk Algorithm for Conflict Resolution During Requirements Engineering
Conclusion and Future Work
SysML Parametric Diagrams in Business Applications
Introduction
SysML in the Development of Inventory Control Systems
Block Definition Diagrams as a Basis for Parametric Analysis
Parametric Diagrams---Optimal Purchase Order Case Study
Conclusions
Model-Driven GUI Automation for Efficient Information Exchange
Introduction
Related Work
Parameterized GUI State Model
States of GUIs
Parameterized GUI State Model
Construction of PGUISM
Automation of Information Exchange Using PGUISM
Empirical Studies
Conclusion
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Information Systems Development

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