
Information Systems Development
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Content
- Intro
- Preface
- Conference Organization
- Contents
- List of Contributors
- From Information Systems Development to Enterprise Engineering
- Introduction
- The Needed Paradigm Shift
- The Enterprise Engineering Paradigm
- Postulate 1
- Postulate 2
- Postulate 3
- Postulate 4
- Postulate 5
- Postulate 6
- Postulate 7
- The Need for Scientific Rigor
- Summary of the -Theory
- The Semiotic Triangle
- The Ontological Parallelogram
- Conceptual Modeling
- Violation of the -Theory
- Summary of the -Theory
- System
- Model
- The Generic System Development Process
- Violation of the -Theory
- Summary of the -Theory
- Organizational Atoms
- Organizational Molecules
- Enterprise Ontology
- Violation of the -Theory
- Conclusions
- The Mobile and Mobility: Information, Organisations and Systems
- Introduction
- Mobiles at Work
- Organisations in Space and Time
- Mobiles and Individual Identity in Organisations
- Information as Content
- Conclusion
- Design of Situational Artefacts
- Introduction
- Related Work on IT/Business Alignment
- Situational Problem Analysis and Situational Artefact Design
- Problem Analysis: Four Types of IT/Business Alignment Problems
- Artefact Design: Four IT/Business Alignment Solutions
- Discussion and Outlook
- Preferences of Business Process Models
- Introduction
- Designing an Interpretative Survey
- Results in Analyzing Interpretative Survey
- Results: Time vs. Accurate Interpretation
- Results: Accuracy vs. Respondents' Confidence
- In-depth Analysis on Specific Variables
- Respondents' Preferences
- Conclusion
- Verification of i* Models Using Alloy
- Introduction
- Model Transformation: i* to Alloy
- i* Concepts
- Case Study
- Alloy Concepts
- i* SD Model Transformation
- i* SR Model Transformation
- Routine Analysis Capability in the SR Model
- Analysis of the Meeting Scheduler Case Study
- Conclusions and Future Work
- Planning and Scheduling of Business Processes in Run-Time
- Introduction
- AI Planning and Scheduling for BPM
- The Repair Planning Problem
- The Repair Planning Problem as a Business Process
- Related Work
- Conclusions and Future Work
- A Study of First Click Behaviour and User Interaction on the Google SERP
- Introduction
- The Nature of Search Online
- Evaluation of the SERP
- Research Objectives and Methodology
- Research Findings
- Link Assessment Strategy Analysis
- User Perceptions of Organic and Sponsored Links
- First Click Distribution on the SERP
- Conclusions
- Effective QoS Aware Web Service Composition in Dynamic Environment
- Introduction
- Related Work
- Service Composition Process
- Restricting the Search Space
- Discovering Usable Services
- Dynamic Aspects of Service Composition
- Evaluation
- Conclusions
- The Right Tools for the Right Tasks: Meaningful Education for IS Professional
- Introduction
- Educating the IS Professional
- Notes from the Field
- Lessons Learned
- Summary and Conclusion
- Conditions Influencing Client--IS Supplier Interactions During IS Outsourcing
- Introduction and Purpose
- Literature Review
- The Interaction Approach
- Introducing the Interaction Approach
- Limitations of the Interaction Approach
- Conditions Influencing Client--IS Supplier Interactions
- Firm Levels and Intra- and Inter-firm Interactions
- The Contract Dimension
- The Management Dimension
- Conclusions
- Facilitating the Creation of Quality Object Models Using a Knowledge Based System
- Introduction
- Design Science Research
- Challenges and Sources of Support for Object Modelling
- Design Objectives and Process
- System Overview and Implementation
- Evaluation of the Knowledge-Based System
- Discussion and Conclusion
- Appendix: Small Bytes Subscription System Case Study
- MetaMorPic: Self-Contained Photo Archival and Presentation
- Introduction
- Existing Solutions and Drawbacks
- Traditional Development Approaches
- Existing Semantic Approaches
- Media Sharing Systems
- Existing Media Gallery Presenters
- MetaMorPic Proposal and Implementation
- Example Use
- Conclusion
- A Real Time Multiagent Information Systems Architecture
- Introduction
- Framework Design
- Defining a Base of Knowledge for Heart Disease
- Application Architecture
- Patient Data Cleansing, Transformation and Transference
- Learning Repository-Data Warehouse
- Conclusions and Future Research
- Making Business Systems in the Telecommunication Industry
- Introduction
- Framing the Transformation of Telecommunication Companies
- Analysis of Cases Studies
- Design and Methodology of the Analysis
- TM Forum Case Studies as a Basis for Codingand Analysis
- Discussion of Results
- Conclusion, Limitations and Outlook
- Convolution as the Key for Service-Identification in Complex Process Models
- Introduction
- Design Principles
- Related Work
- Conflicts in Modeling and Guidelines
- The Description Kit Approach
- Description Kit Languages
- Generic Mapping Algorithm
- Convolution of Process Chains
- Generation of Ratios
- Conclusion
- Studying Maintainability on Model-Driven Web Methodologies
- Introduction
- QuEF (Quality Evaluation Framework) for MDWE
- The Quality Model Component
- Identifying Quality Factors
- Identifying Quality Attributes for Each Quality Factor
- Identifying Characteristics
- Identifying Subcharacteristics and Metrics for Each Characteristic
- Proposing a Set of Hypotheses for LinkingSubcharacteristics to Quality Attributes
- The Other Components of the Framework
- An Application of QuEF to the NDT Methodology
- Applying Templates to the NDT Methodology for the MDE, Web Modelling, and Maturity Characteristics
- An Evaluation of the Maintainability on NDT Methodology
- Conclusions
- Using Antenarrative Approaches to Investigate the Perceptions
- Introduction
- Terminology
- Background
- Narrative as Methodology
- Analysis and Interpretation
- General
- Analysis
- Different Views on Success and Failure in Systems
- Different Views on Problems Experienced Within the System
- Discussion of Findings
- Conclusions
- Towards a Unified Service Definition
- Introduction
- Related Work
- Motivating Example
- Unifying Service Description
- Service Interface Specialization and Service Instances
- Service Instances
- Conclusions and Further Work
- A Process-Oriented Approach to Support Dynamic Evolution
- Introduction
- Electronic Product Catalogue Platform
- Key Dynamic Evolution Concepts
- Continuum Processes
- Application Lifecycle Analysis
- Transformation Identification
- Transformation Design
- Transformation Agent Design
- Preliminary Evaluation
- Conclusions and Future Work
- Regulated Open Multi-Agent Systems Based on Contracts
- Introduction
- Challenges in the Field
- ROMAS Architecture
- Designing ROMAS
- Development Process
- Meta-Model
- Using ROMAS
- Conclusions and Future Work
- Modeling Method for Bridging Pragmatic
- Introduction
- Pragmatic Dimension of Services
- From Pragmatic Specification to Semantic Structureof Service Architectures
- Process of Service-Oriented Analysis
- Concluding Remarks
- Automatic Tool Support for Cardinality-Based Feature Modeling
- Introduction
- Feature Models and Cardinality-BasedFeature Models at a Glance
- Feature Modeling and Model-Driven Engineering
- MDA in Practice: Industrial Tool Support
- Our Approach
- Cardinality-Based Feature Metamodel
- Feature Models Structure
- Feature Model Constraints
- Cardinality-Based Feature Modeling Editor
- The Domain Variability Model
- The Structure of the DVM
- Constraints Over the DVM
- Creating and Validating Configurations
- Related Works
- Conclusions
- Towards a Conceptual Model for Trustworthy Skills Profiles
- Introduction
- Theoretical Background on Skill Evaluations on the Internet
- Six Requirements for Online Skills Evaluation
- Conceptual Model
- Implementation of the Conceptual Model
- Limitations and Future Work
- Conclusion
- Better Support for User Participation Using Business Rules Approach?
- Introduction
- People Mobility and Immunization
- Business Rules Oriented IS Design
- The Business Rules Approach
- Business Rules Design and Development
- Experiences from User Participation in Business Rules Oriented IS Design
- Rule Analysis Workshop
- Findings from the Workshop
- Conclusions
- From Organization Business Model to Information System
- Introduction
- Related Work
- Business Modeling Languages and Tools
- Standard Software
- Software Reuse
- Model Driven Architecture
- ISTechnology
- ISTechnology Meta-Model
- The Workplace Module
- The Process Module
- Monitoring Module
- Other Modules
- ISTechnology Components
- Lessons Learned from the Use of ISTechnology
- Objects of Case Study
- Development Effort Analysis
- Maintenance Effort Analysis
- Conclusions and Future Work
- Assessment of Ontology Development
- Introduction
- Related Work
- Selecting Criteria for the Assessment of ODMT
- ODMT Compared in this Research
- Assessment of Chosen ODMT
- Conclusions
- Semi-Automatic Transformation of an XML Schema to XForms
- Introduction
- Related Work
- Degree of Automation
- Implementation Techniques
- Existing Solutions
- XML Technologies
- XML Schema
- XPath
- XForms
- Algorithm
- Creating the Instance
- Creating the XForms Tree
- Simple Types
- Choice NodeType
- Repeat NodeType
- Binding Elements
- XForms Editor
- Customization Using CSS
- Conclusion and Future Work
- Research Directions of OLAP Personalizaton
- Introduction and Related Work
- OLAP Personalization Types
- Description of OLAP Personalization Approaches
- Comparison of Existing Approaches for OLAP Personalization
- A Closer Look at User Preferences: Hard and Soft Constraints
- Collecting User Data: Explicit and Implicit Approaches
- Methods for Obtaining User Preferences
- Conclusions and Future Work
- Extending UML with Non-functional Requirements Modelling
- Introduction
- Background and Related Work
- Proposal for Integrating Non-functional Requirements into UML Diagrams
- Overview of the Proposed Strategy
- Use Cases Controlled by NFRs
- Construction of the NFRs Graph
- Studying Interdependencies in the Requirements Diagram
- UML Diagrams
- Sequence Diagram
- Class Diagram
- Deployment Diagram
- Verification
- Case Study
- Conclusions
- Bottleneck of the Development of Public Information Systems
- Introduction
- Crucial Data Security Issues
- Brute Data Security Measures in Action
- What Data Security Level is Reasonable and What is Ever Achievable?
- Data Protection and the Evaluation of Education
- The Quality Concept
- Data Security and Measuring of Economic Processes
- Principles of Implementation of Systems Providing Open Information from Sensitive Data
- Politics of the Use of Personal Data
- Neglected Data Quality Issues
- Conclusion
- A Framework for Optimizing Inter-operating Business Process Portfolio
- Introduction
- Motivation
- Related Work
- Framework for Process Portfolio Optimization
- Optimization Criteria
- Semantic Effect Annotation
- Formal Definition
- Process Portfolio Optimization Methodology
- Process Portfolio Optimization Instances
- Conclusion and Future Work
- Reconciling Usability and Security
- Introduction
- Literature Review and Commentary
- User Registration Process
- System Login Process
- Research Approach
- Discussion of Findings
- Assessment of Design of Password Mechanisms
- Review of Security Checks for Login and Logout
- Analysis of Procedures for Changing and Recovering Passwords
- Policies and Information for Users
- Conclusions
- A Framework for Intention-Driven Requirements Engineering
- Introduction
- Framework for Requirements Engineering
- Envisioning
- User Profiling
- Business Context Analysis
- Social Context Analysis
- Goal Setting
- Example
- Related Work
- Summary and Conclusions
- Using Real-Time Event Stream Framework to Develop RFID-based Retailer
- Introduction
- Framework of RFID Real-Time Event Stream Processing
- Event Classification and Relation Diagram in Retail Supermarkets
- Original Events Definition and Filtering
- Complex Event Definition, Matching and Query
- Complex Event Definition and Matching
- Query Complex Event Based on SASE
- Conclusions
- Having a Customer Focus in Agile Software Development
- Introduction
- Theoretical Development
- Customer Knowledge
- Customer Involvement
- Customer Requirements
- Customer Feedback
- Research Methodology
- Site Selection
- Data Sources
- Data Analysis
- Findings
- Customer Knowledge
- Customer Involvement
- Customer Requirements
- Customer Feedback
- Emergent Factors Affecting Customer Focus
- Customer Identity
- Customer Characteristics
- Customer Location
- Teams Experience with Customer
- Discussion
- Conclusions
- Importance to Industry
- Importance to Research
- Ontology-mediated Validation of Software Models
- Introduction
- Related Work
- Ontology-Mediated Add-on Validation Process of MAS Software Models
- Case Study: An Aircraft Turnaround Simulator
- Conclusion and Future Work
- Collaborative Media Content Management
- Introduction
- Functional Design Considerations
- Logical Design and Implementation of the Media-Store
- System Architecture
- Media Types
- Images with Visual Tags
- Mediashow
- Blogs
- Collaborative Managing of Media Contents
- Summary
- Modification of Workflow Management System Focused on a Human
- Introduction
- Architecture of Workflow Management System
- Modeling Workflow Using Petri Nets
- Basic Attitudes to Assignment in WfMS
- Problem with Handling WfMS Participant in WfMS According to WfMC
- Modification of the Behaviour of WfMS
- Managing Profile of WfMS Participant
- How to Get Dynamic Properties
- WfMS Participant Profile
- Modification of the Process Definition
- Example of Modified Process Definition
- Adaptation of WfM Engine
- Adaptation of Worklist Händler
- Modification of Audit Data Created by WfMS
- Conclusion
- Managing Step Changes in Information System Support
- Introduction
- Brief History of Company
- SSM Analysis of KTL
- Change Options and Action Plan
- Conclusion
- Using Agile Practices to Build Trust in an Agile Team: A Case Study
- Introduction
- Research Objective and Motivation
- Background
- Teams
- Agile Teams
- Trust
- The Case Organisation Studied
- Research Design
- Findings
- Team Composition and Trust Amongst Team Members
- Building Trust with Agile Practices
- Impediments to Building Trust
- Discussion and Conclusion
- Some Reasoning Behind Conceptual Normalisation
- Introduction
- Motivation and Problem Statement
- Approach
- Conceptual Model
- The Base for Conceptual Normalisation
- Definition of Redundancy
- The Conceptual Object and Its Features
- Property, Object and Class
- Object, Property, Class and Relationship
- Results---Proposals of Conceptual Normal Forms (CNF)
- Relational Normal Forms (RNF)
- Object Normal Forms (ONF)
- Conclusion
- Improving Component-Based WebGIS Development
- Introduction
- Research Context and Methodology
- Web-Based Geographical Information Systems (WebGIS)
- State of the Art
- OSS Component-Based Development in WebGIS
- Software Product Lines Approach
- Software Process Improvement in SIGTel and EOGIS Group
- Conclusions and Future Work
- The Adaptation of a Web Information System: A Perspective of Organizations
- Introduction
- Architecture
- Context Monitor
- Definitions
- Adaptation Component
- Coarse Grained Adaptation
- Detailed Adaptation
- The Case Study of WIS Adaptation
- Results, Conclusion and Further Work
- Change Work in Organisations
- Information Systems Development (ISD)
- Lesson 1: Proceed from User Needs
- Lesson 2: Apply Methods and Models
- Lesson 3: Consider Different Perspectives
- Lesson 4: Understand Current State,Change to Better Situation
- Lesson 5: Use Appropriate Enablers
- Lesson 6: Time Is Critical for Change
- Lesson 7: Pay Attention to a Life Cycle Philosophy
- Lesson 8: Reuse Successful Solutions
- Lesson 9: Discover Reality by Prototyping
- Lesson 10: Promote Business in Manageable Steps
- Towards Understanding Contradictions in Enterprise System Implementations
- Introduction
- Background Literature
- Dialectics
- Commonality and Variability: A Vendor Challenge
- Understanding Contradictions: Previous Research
- Case Background and Description
- Data Collection and Analysis
- The Dialectic of Adaptation and the Appointmentof a Special Role
- Findings: Different Perspectives on Contradictions
- Understanding Contradictions in Viewof ES Vendor Challenges
- Exploring Manifestations of ContradictionsEarly in the Chartering Phase
- Understanding Contradictions: Previous Findingsfrom the Case
- Discussion
- Perceived Quality of Cloud Based Applications for Collaborative Writing
- Introduction
- Background of the Research
- Research Method
- Findings and Discussion
- Helipad
- iNetWord
- Zoho Notebook
- Google Docs
- Recommendations, Conclusions and Future Work
- From Evidence-Based to Knowledge-Based Healthcare
- Introduction
- Healthcare System and its Challenges
- Knowledge Management in Healthcare
- Task-Based Knowledge Management (TbKM) in Healthcare
- Conclusion
- Agile Support and Maintenance of IT Services
- Introduction
- Support and Maintenance
- Agile Software Development and Maintenance
- Initial State and Problem Discussion
- Solution: Support and Maintenance Control Framework
- Our Principles of Agile and Lean Support and Maintenance
- Principle (1): More Discipline, Less Bureaucracy
- Principle (2): Internal and Cross Team Cooperation
- Principle (3): Proactivity
- Principle (4): Risk Driven Approach
- Practices for Agile Support and Maintenance
- Our Implementation Approach
- Evaluation of the Approach in IT Services
- General Survey of the Teams
- Conclusions
- Towards a Framework for Building Theory from ISD Practices
- Introduction
- Framework
- Analysis of Recent ISD Practice Descriptions in Light of the Framework
- Discussion
- Conclusions and Further Research
- Role of the Concept of Services in Business Process Management
- Introduction---Building the Process Managed Organization
- Context
- Problem
- Solution
- How to Design the System of Business Processes
- Concept of Services
- Conclusion and Further Work
- A Metamodel for Modelling of Component-Based Systems with Mobile Architecture
- Introduction
- State of the Art and Motivation
- Metamodel
- Components and Interfaces
- Composite Components and Binding of Interfaces
- Types of the Interfaces
- Additional Constraints
- A Case Study of a Component-Based System
- Conclusion and Future Work
- What Happens Before a Project Starts?---Project Start-up from the Supplier Perspective
- Introduction
- Literature Review
- Research Methodology
- Results
- Conclusions and Future Work
- Fragmento: Advanced Process Fragment Library
- Introduction
- The Concept of Process Fragments for Reuse
- Process Fragment Collection
- Process Fragment for Approval
- Process Fragment for Approval with Constrained Region
- Process Fragment for 4-Eyes Principle
- Process Fragment for Secured Interaction
- Process Fragment for Trusted Timestamp
- Process Fragment for Avoidance of Infinite Waits
- Supporting Infrastructure
- Related Work
- Conclusion and Future Work
- Improving the Cold-Start Problem in User Task Automation by Using Models at Runtime
- Introduction
- The Cold-Start Problem in AmI Systems
- An Overview of the Approach
- Modelling of User Behaviour
- An API for the Management of Models at Runtime
- OCean
- MUTate
- A Software Infrastructure for Automating User Behaviour Patterns
- Integrating Task and Context Models with Prediction Algorithms
- Evaluation
- Conclusions and Further Work
- Integrated Approach in Management and Design of Modern Web-Based Services
- Introduction
- Combining Disparate Technical and Humanistic Aspects in IT Project Management
- Management
- Person-Centered Approach
- Methodology
- User-Centered Approach in System Development
- Designing Usability
- Usability Engineering Techniques
- Integrating Usability Activities into Development Process
- Cost-Benefit Analysis of Usability
- Use of Cost-Benefit Analysis of Usability
- Conclusion
- Database-Centred Approach to WfMS and DBMS Integration
- Introduction
- Related Work
- Transaction vs. Compensation
- Transaction Processing in Workflow Management Systems
- Database-Centred Model of Integration
- Implementation of Prototype
- Example
- Model Utilization
- Long-Living Transactions
- Selective Asynchronous Replication
- Conclusion and Future Work
- The Role of Implementation Strategy in Enterprise System Adoption
- Introduction
- Enterprise System Adoption Process
- Adoption Stages
- Implementation Strategies
- Research Methodology
- Results
- Discussion of Findings
- Conclusion
- Evolution-Oriented User-Centric Data Warehouse
- Introduction
- Related Work
- Data Warehouse Evolution Framework
- Working Example
- Metadata Repository
- Logical Metadata
- Physical Metadata
- Reporting Metadata
- Semantic Metadata
- Reports on Multiversion Data Warehouse
- Building Queries on Multiple Versions
- Version Selection
- Query Generation
- Using Hierarchy Versions
- Using Term Versions
- Conclusions and Future Work
- Change Management for Fractal Enterprises
- Introduction
- Fractal Systems
- Related Work on Change Management
- Change Management Process for Fractal Systems
- An Example of Change Management Methodology Appliedto a Fractal Enterprise
- Conclusions and Topics for Further Research
- Conceptual Modelling for Requirements of Government to Citizen Service Provision
- Introduction
- Related Work
- G2C Service Provision
- Service Selection and Ranking Methods
- Modeling Requirements of G2C Service Provision
- Ontological Modelling for the Requirements of Service Provision
- Criteria for Measuring the Quality of Services
- Norms Defining the Service Provision Process
- Application and Discussion of the Ontology Model
- Conclusion and Future Work
- On the Broader View of the Open Source Paradigm
- Introduction
- The Open Source Paradigm in Software Development
- Intellectual Property Rights and Innovation in Agricultural Biotechnology
- Open Source in Agricultural Biotechnology
- Select Examples
- The Case for Caution
- Conclusion: The Case for Open Source in Agricultural Biotechnology
- A Requirements Engineering Approach to Improving IT-business Alignment
- Introduction
- Business Goals and System Requirements
- IT-business Alignment Concept
- The Proposed Methodology Framework
- Business Strategy and Infrastructure
- Linking IT with Business
- Modeling IT Infrastructure
- Translation of Business Goals and Analysis
- Derivation of System Requirements
- Conclusion and Future Work
- Adapting the Lesk Algorithm for Calculating Term Similarity
- Introduction
- WordNet Based Similarity Measures
- Optimizing the Lesk Algorithm
- Using the Lesk Algorithm for Conflict Resolution During Requirements Engineering
- Conclusion and Future Work
- SysML Parametric Diagrams in Business Applications
- Introduction
- SysML in the Development of Inventory Control Systems
- Block Definition Diagrams as a Basis for Parametric Analysis
- Parametric Diagrams---Optimal Purchase Order Case Study
- Conclusions
- Model-Driven GUI Automation for Efficient Information Exchange
- Introduction
- Related Work
- Parameterized GUI State Model
- States of GUIs
- Parameterized GUI State Model
- Construction of PGUISM
- Automation of Information Exchange Using PGUISM
- Empirical Studies
- Conclusion
- Index
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