Proving the Value of HR
How and Why to Measure ROI
2nd Edition
Published on 1. July 2012
328 pages
978-1-58644-288-0 (ISBN)
Description
Measuring the return on investment (ROI) of human resources programs is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team.
This revised and updated second edition of Proving the Value of HR illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line.
With this guide, HR managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze and report data with sophistication.
This revised and updated second edition of Proving the Value of HR illustrates the use of ROI methodology as a communication tool that strengthens the relationship with senior management as well as a process-improvement tool that enhances and improves HR's contributions to the bottom line.
With this guide, HR managers will prove their value to their companies by learning how to measure ROI in a variety of programs, policies, practices and solutions; develop the ROI of HR with basic, step-by-step instructions; and collect, analyze and report data with sophistication.
More details
Edition
2nd Revised edition
Language
English
Place of publication
London
United States
Target group
College/higher education
Professional and scholarly
Edition type
Revised edition
File size
6,03 MB
ISBN-13
978-1-58644-288-0 (9781586442880)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
04/2012
2nd Edition
Society for Human Resource Management
€46.60
Shipment within 3-4 weeks
Persons
Jack J. Phillips is a world-renowned expert on measurement and evaluation and the chairman of the ROI Institute. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is the author of more than 30 books, including Beyond Learning Objectives: Develop Measurable Objectives that Link to the Bottom Line, Managing Talent Retention: An ROI Approach, and Show Me the Money: How to Determine ROI in People, Projects, and Programs.
Patricia P. Phillips is President and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. She assists organizations with the implementation of the ROI Methodology in countries around the world. Phillips' publications include The Bottomline on ROI, 2nd edition, which won the ISPI Award of Excellence; The Green Scorecard: Measuring the Return on Investment in Sustainability Initiatives; The Value of Learning; and Return on Investment in Meetings & Events.
Patricia P. Phillips is President and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. She assists organizations with the implementation of the ROI Methodology in countries around the world. Phillips' publications include The Bottomline on ROI, 2nd edition, which won the ISPI Award of Excellence; The Green Scorecard: Measuring the Return on Investment in Sustainability Initiatives; The Value of Learning; and Return on Investment in Meetings & Events.
Content
Chapter - 01: The Accountability Crisis; Chapter - 02: The ROI Methodology; Chapter - 03: Preparing for ROI; Chapter - 04: Data Collection Issues; Chapter - 05: Isolating the Effects of the Program; Chapter - 06: Converting Data to Money; Chapter - 07: HR Costs and ROI; Chapter - 08: Measuring Intangibles; Chapter - 09: Communicating and Using Evaluation Data; Chapter - 10: Taking a Sensible Approach to ROI; Chapter - 11: Case Study: Measuring ROI for a Work-at-Home Program Family Mutual Health and Life Insurance Company (FMI);
