CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005)
1st Edition
Published on 28. February 2023
544 pages
978-1-264-85297-0 (ISBN)
Available for download
Description
This comprehensive study guide delivers complete coverage of every topic on the CompTIA Project+ examThis fully updated self-study guide and professional resource shows how to successfully manage projects and prepare for the challenging CompTIA Project+ exam. CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005) walks you through each step of the project management process, covering critical strategies for on-time and within-budget projects. You ll get complete explanations of every objective on the CompTIA Project+ exam along with end-of-chapter summaries, quizzes, and exercises that reinforce key points.Coverage includes:Initiating the projectDeveloping project plansWorking with managementManaging project scopeCreating the budgetBuilding a project planOrganizing a project teamManaging teamsImplementing the project planRevising the project planEnforcing qualityCompleting the projectOnline content includes:Two complete practice examsVideo training from the authorTemplates and worksheets
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McGraw-Hill Education
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Content
- Intro
- Cover
- Title Page
- Copyright Page
- Dedication
- Contents at a Glance
- Contents
- Acknowledgments
- Introduction
- Chapter 1 Launching a Technology Project
- Defining the Project Management Framework
- Exploring Project Characteristics
- Working with Project Management Entities
- Working with Predictive Projects
- Initiating the Project
- Planning the Project
- Executing the Project
- Monitoring and Controlling the Project
- Closing the Project
- Introducing Agile Project Management
- Exploring Agile Projects
- Comparing Iterative and Incremental Approaches in Agile
- Developing the Project Charter
- Creating Reasonable Expectations
- Creating the Project Charter
- Project Charter Elements
- Sample Project Charter
- Gathering Project Information
- Establishing the Project Requirements
- Possessing Multiple Personas
- No Other Choices?
- Interviewing Management
- Interviewing the Stakeholders
- Working with a Business Case
- Establishing the Completion Date
- CompTIA Project+ Exam Highlight: Initiating Processes
- Chapter Review
- Exercises
- Exercise 1-1: Analyze Objectives of Key Personnel
- Exercise 1-2: Write Project Charter
- Exercise Solutions
- Exercise 1-1: Analyze Objectives of Key Personnel
- Exercise 1-2: Write Project Charter
- Questions
- Answers
- Chapter 2 Planning the Project
- How to Plan
- Defining the Business Value
- Creating a Feasibility Study
- Executive Summary for Murray Enterprises
- Creating the Business Case
- Writing the Project Scope Statement
- Planning in Agile Projects
- Establishing Project Priority
- Internal Competition
- Obtaining Budget Dollars
- Creating an Approach
- Create a Milestone List
- Manage the Planning
- Contingency Plans
- Introducing Agile Methodologies
- Introducing Scrum Agile Project Management
- Reviewing Agile Management Principles
- CompTIA Project+ Exam Highlight: Planning Processes
- Chapter Review
- Exercises
- Exercise 2-1: Research Objectives Worksheet
- Exercise 2-2: Executive Summary for Caufield Educational Supply Company
- Exercise Solutions
- Exercise 2-1: Research Objectives Worksheet
- Exercise 2-2: Executive Summary for Caufield Educational Supply Company
- Questions
- Answers
- Chapter 3 Working with Management
- Defining the Organizational Structure
- Working in a Functional Organization
- Working in a Matrix Organization
- Working in a Projectized Organization
- Presenting the Project to Management
- Start at the End
- The WIIFM Principle
- Tailor the Presentation
- Role of a Salesperson
- Defining Management's Role
- How Projects Get Initiated
- Management Theories
- Delegate Duties
- Focusing on the Results
- Inventing a Project Kickoff
- Set the Stage
- Timebox the Meeting
- How Management Fits In
- Defining the Purpose
- Creating Management Alliances
- Working Together
- Following Organizational Governance
- Dealing with Challenging Bosses
- Working with Good Bosses
- CompTIA Project+ Exam Highlight: Management Processes
- Chapter Review
- Exercises
- Exercise 3-1: Preparing a Presentation Opening Statement
- Exercise 3-2: Creating a Kickoff Meeting Event
- Exercise 3-3: Dealing with Negative Stakeholders
- Exercise 3-4: Calculating Time Value of Money
- Exercise Solutions
- Exercise 3-1: Preparing a Presentation Opening Statement
- Exercise 3-2: Creating a Kickoff Meeting Event
- Exercise 3-3: Dealing with Negative Stakeholders
- Exercise 3-4: Calculating Time Value of Money
- Questions
- Answers
- Chapter 4 Managing the Project Scope
- Creating the Project Scope
- Gathering Requirements Through Communications
- Creating the Product Backlog
- Working with the Balanced Scorecard Approach
- Writing the Project Scope Statement
- Defining the Work Breakdown Structure
- Working with a WBS
- Coordinating WBS Components
- Defining a WBS Approach
- The Mechanics of Creating a WBS
- Why You Need a WBS
- Creating a WBS Dictionary
- Obtaining Stakeholder Approval
- Presenting to the Project Sponsor
- Presenting to Key Stakeholders
- CompTIA Project+ Exam Highlight: Managing Project Scope
- Chapter Review
- Exercises
- Exercise 4-1: Writing a Project Scope Statement
- Exercise 4-2: Create a Work Breakdown Structure
- Exercise Solutions
- Exercise 4-1: Writing a Project Scope Statement
- Exercise 4-2: Creating a Work Breakdown Structure
- Questions
- Answers
- Chapter 5 Creating the Budget
- Budget Basics
- Phased Gate Estimating
- Determine the Estimate Type
- Implementing Bottom-Up Cost Estimates
- Allowance for Change
- Creating a PERT Estimate
- Using Top-Down Estimating
- Using Analogous Cost Estimating
- Using Parametric Modeling
- Budget at Completion
- Zero-Based Budgeting
- Determining Project Expenses
- The Cost of Goods
- Outsourcing
- Estimating Work Hours
- Tracking Budgetary Expenses
- Runaway Projects
- Keeping Track of Expenses
- CompTIA Project+ Exam Highlight: Managing Project Costs
- Chapter Review
- Exercises
- Exercise 5-1: Complete an Estimating Worksheet
- Exercise 5-2: Explore Project Cost Estimating
- Exercise Solutions
- Exercise 5-1: Complete an Estimating Worksheet
- Exercise 5-2: Explore Project Cost Estimating
- Questions
- Answers
- Chapter 6 Building the Project Plan
- Building the Project Plans
- Addressing Project Factors
- Planning for Security and Privacy
- Creating Project Plan Documents
- Creating the Project Scope Management Plan
- Defining the Project Schedule Management Plan
- Building the Project Network Diagram
- Analyzing the Project Network Diagram
- Creating the Project Cost Management Plan
- Planning for Project Quality
- Preparing for Managing a Project Team
- Writing the Project Communications Management Plan
- Planning for Project Risk Management
- Creating the Stakeholder Management Plan
- Building the Project Procurement Management Plan
- CompTIA Project+ Exam Highlight: Planning Processes
- Chapter Review
- Exercises
- Exercise 6-1: Create a Project Network Diagram
- Exercise 6-2: Create a Risk Contingency Reserve
- Exercise Solutions
- Exercise 6-1: Create a Project Network Diagram
- Exercise 6-2: Create a Risk Contingency Reserve
- Questions
- Answers
- Chapter 7 Organizing a Project Team
- Assessing Internal Skills
- Identifying Resource Requirements
- Experience Is the Best Barometer
- Résumés and Skill Assessments
- Create a Roles and Responsibilities Matrix
- Learning Is Hard Work
- Creating a Team
- Defining Project Manager Power
- Hello! My Name Is.
- Where Do You Live?
- Building Relationships
- Serving as a Project Coordinator
- Exploring the Project Coordinator Roles and Responsibilities
- Supporting the Project Manager
- Working with a Project Scheduler
- Scheduling Project Activities
- Managing Resources with the Project Scheduler
- Managing Team Issues
- Dealing with Team Disagreements
- Phases of Team Development
- Project Management Is Not a Democracy
- Dealing with Personalities
- Leading People in Adaptive Projects
- Use Experience
- Disciplining Team Members
- Using External Resources
- Finding an Excellent IT Vendor
- Interviewing the Vendor
- CompTIA Project+ Exam Highlight: Project Team Management
- Chapter Review
- Exercises
- Exercise 7-1: Create a Web Developer Job Description
- Exercise 7-2: Prepare for an Interview
- Exercise Solutions
- Exercise 7-1: Create a Web Developer Job Description
- Exercise 7-2: Prepare for an Interview
- Questions
- Answers
- Chapter 8 Managing Teams
- Leading the Team
- Establishing the Project Authority
- Mechanics of Leading a Team
- Decision Making
- Working with Team Members
- Working with Agile Project Teams
- Team Meetings
- Meeting Frequency
- Meeting Purpose
- Using a Meeting Coordinator
- Meeting Minutes
- Agile Daily Coordination Meetings
- Virtual Team Communications
- Maintaining Team Leadership
- Background and Experience
- Working Toward the Finish
- Commitment from the Project Team's Managers
- Project Completion and Team Members' Growth
- Motivating the Team
- Understanding Motivation
- What Team Members Need
- Theorizing on Management and Leadership
- CompTIA Project+ Exam Highlight: Project Team Management
- Chapter Review
- Exercises
- Exercise 8-1: Making Project Decisions with the Project Team
- Exercise 8-2: Defining Project Team Member Personality Types
- Exercise Solutions
- Exercise 8-1: Making Project Decisions with the Project Team
- Exercise 8-2: Defining Project Team Member Personality Types
- Questions
- Answers
- Chapter 9 Implementing the Project Plan
- Reviewing Assignments with the Project Team
- Focusing on the Work
- Hosting a Project Status Meeting
- Tracking Progress
- Creating a Reporting Process
- Status Collecting Tools
- Communicating Project Status
- Tracking Financial Obligations
- Tracking Actual Costs
- Determining Earned Value
- Controlling Finances
- Calculating the Cost Performance Index
- Calculating the Scheduled Performance Index
- Predicting Project Performance
- Calculating the To-Complete Performance Index
- Communicating the Project Burn Rate
- CompTIA Project+ Exam Highlight: Initiating Processes
- Chapter Review
- Exercise
- Exercise 9-1: Calculating Earned Value Management
- Exercise 9-1a: Follow These Directions if You Have Microsoft Excel Installed
- Exercise 9-1b: Follow These Directions if You Do Not Have Microsoft Excel Installed
- Exercise Solution
- Exercise 9-1: Calculating Earned Value Management
- Questions
- Answers
- Chapter 10 Revising the Project Plan
- Defining the Need for Revision
- Addressing Operational Change Control
- Planning for Software Change Control
- Establishing Change Control
- Change Control Process
- Impacts of Change
- Project Change Request
- Change Impact Statement
- Internal Project Trouble
- Implementing Project Changes
- Changes from Internal Forces
- Changes from External Forces
- Negotiate for Tiered Structures
- Extension of Time for Delivery
- Holding Issue Management Meetings
- Delaying a Project
- Coping with Vendor Delays
- Rebuilding Management Support
- Focus and Refocus
- Renewal of Commitment
- CompTIA Project+ Exam Highlight: Managing Project Changes
- Chapter Review
- Exercises
- Exercise 10-1: Complete a Change Request Form
- Exercise 10-2: Determine a Change Request Outcome
- Exercise Solutions
- Exercise 10-1: Complete a Change Request Form
- Exercise 10-2: Determine a Change Request Outcome
- Questions
- Answers
- Chapter 11 Enforcing Quality
- Defining Quality
- Quality of the Deliverables
- Producing a Service
- Producing Goods
- Quality vs. Grade
- Quality of the Process
- Managing the Quality
- Project Information Center
- Web Solutions
- Software Solutions
- Quality Management as a Process
- Quality Phases of Project Management
- Ensuring Quality Throughout the Project
- Planning for Quality
- Traditional Quality Assurance
- Traditional Quality Control
- Implementing Quality Control
- Analyzing Quality
- Total Quality Management
- Creating a Strategy for Quality
- Revisiting the Iron Triangle
- Communicating Project Progress
- CompTIA Project+ Exam Highlight: Quality
- Chapter Review
- Exercises
- Exercise 11-1: Addressing Quality in Execution
- Exercise 11-2: Managing Quality in Project Scope
- Exercise 11-3: Managing Quality in Performance
- Exercise Solutions
- Exercise 11-1: Addressing Quality in Execution
- Exercise 11-2: Managing Quality in Project Scope
- Exercise 11-3: Managing Quality in Performance
- Questions
- Answers
- Chapter 12 Completing the Project
- Completing the Final Tasks
- Going the Distance
- Examining the Critical Path
- 98 Percent Done Is Not Complete
- Conducting the Project Postmortem
- Reviewing for Quality
- Assessing the Project Deliverables
- Examining the Project's Worth
- Third-Party Review
- Obtaining Final Sign-Off
- Using a Project Transition Plan
- Obtaining Client Approval
- Sample Application Development Acceptance Agreement
- Shutting It Down
- Post-Project Audit
- Creating the Project Closeout Report
- Evaluating Team Members' Performance
- Declaring Victory
- Declaring Failure
- Cheers! Celebrating Victory
- CompTIA Project+ Exam Highlight: Closing the Project
- Chapter Review
- Exercises
- Exercise 12-1: Reviewing the Project for Completeness
- Exercise 12-2: Managing Unexpected Changes in a Project
- Exercise Solutions
- Exercise 12-1: Reviewing the Project for Completeness
- Exercise 12-2: Managing Unexpected Changes in a Project
- Questions
- Answers
- Appendix A Exam Objectives Map
- Exam PT0-005
- Appendix B Critical Exam Information
- Test-Passing Tips
- Days Before the Exam
- Practice the Testing Process
- Testing Tips
- Answer Every Question-Once
- Use the Process of Elimination
- Everything You Must Know
- The 49 Project Management Processes
- EVM Formulas
- Quick Exam Facts
- A Letter to You
- Appendix C About the Online Content
- System Requirements
- Your Total Seminars Training Hub Account
- Privacy Notice
- Single User License Terms and Conditions
- TotalTester Online
- Other Book Resources
- Video Training from the Author
- Downloadable Content
- Technical Support
- Glossary
- Index
