Management

Name: Management | A Concise Introduction
Brand: Red Globe Press
Price: 95.99 EUR
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A Concise Introduction

Richard Pettinger(Author)

Red Globe Press

1st Edition

Published on 19. September 2012

464 pages

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978-1-137-03028-3 (ISBN)

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Content

Cover
Title
Copyright
Dedication
Contents
List of figures and tables
Preface
Acknowledgements
Part 1: The foundations of management
1 Introduction
Introduction
Management research and literature
The continuing professionalization of management
Conclusions
2 Organizations, managers and the environment
Introduction
The nature of the environment
Analysing the environment
Environmental analyses
Setting priorities, aims and objectives
Organizational considerations
Management style
Conclusions
3 Managing in a changing environment
Introduction
The drive for change
Barriers to effective change
Changing cultures and structures
Change catalyst and change agent
Changing attitudes and approaches to quality, value and expectations
Current managerial issues
Conclusions
4 Ethics and corporate governance
Introduction
Survival
Relationships with employees
Means and ends
Standards of conduct and behaviour
Managing shareholders' interests
Managing staff interests
Managing other stakeholder interests
Probity and integrity
Managing dishonesty
Rewards for top and senior management
Conclusions
5 The practice of management
Introduction
Pressures on organizations and managers
Sustainability
Environmental pressures
Resource and resourcing issues
Technology
Performance management
Conclusions
Part 2: Management and people
6 Culture
Introduction
Definitions of culture
Developing an understanding of organization culture
Pressures on organization culture
Other aspects of organizational culture
Culture management and attention to culture
Conclusions
7 Communication
Introduction
Communication structuring
Channels of communications
Communication policies and priorities
Principles of effective communication
Non-verbal communication
Barriers and blockages
Organizational toxicity
Assertiveness
Negotiations
Conclusions
8 Management influence, power and conflict
Introduction
Sources of power and influence
Centres of power in organizations
Organizational politics
Delegation
Misuses of power and influence
Organizational integrity and toxicity
Conflict
Conflict management
Conclusions
9 Human resource management
Introduction
HR strategies
HR and employment law
The principle of equality and fairness
Attraction, recruitment and retention
Maintenance factors in human resource management
Employee relations
Conclusions
10 Leadership and management
Introduction
Leadership in practice
Traits and characteristics
Leadership styles
Contingency approaches
Measures of success and failure
Conclusions
Part 3: Strategy, policy, direction and priorities
11 Strategy, policy and direction
Introduction
Core foundation and generic strategies
The development of strategy, policy and direction
The foundations of organization strategy
Core and peripheral activities
Strategies for failure
Strategic approaches
Measurement and evaluation
Implementation of strategy
Conclusions
12 Marketing
Introduction
Marketing strategies
Segmentation
Marketing mixes
Marketing research and development
Public relations
Conclusions
13 Managing operations and projects
Introduction
Location
Health and safety
Quality of working environment
Scales of production and output
Managing the supply side
Control
The complexity of operations and project management
Conclusions
14 Financial and quantitative aspects of management
Introduction
The content of financial management
The context of financial management
Accounts
Identification and management of costs
Financial performance management
Budgets
Assets and liabilities
Value and valuations
Investment appraisal
Other numerical data
Decision-making
Conclusions
15 Organizational and managerial performance
Introduction
Prerequisites for successful and effective performance
Components of successful performance
The practice of performance measurement and assessment
Information
Responsibilities
Priorities, aims and objectives
Assessment and judgement
Conclusions
Part 4: Enduring priorities in management
16 Risk
Introduction
Risks and rewards
Internal colloquy
External colloquy
Strategic risk management
Factors outside the control of the organization
Operational approaches to risk management
Analysing risk
Applying risk management
Other aspects of risk management
Conclusions
17 Management and motivation
Introduction
Workplace motivation
Motivation and incentives
Motivation, goals and ambitions
Major theories of motivation
The psychological partnership and contract
Motivation, incentives and money
Conclusions
18 Management on a daily basis
Introduction
The managerial role
Attitudes and values
Managing by walking about
Wait a minute
Control
Time management
Interpersonal skills
Setting and maintaining standards
Continuous performance assessment
Survival and effectiveness
Conclusions
19 Management development
Introduction
The professionalization of management
Professions
The body of expertise
Different approaches to management development
Management qualifications
Organizational and environmental expertise
Management development and product and service enhancement
The use and value of management development activities
Continuous professional development
Succession and transformation
Costs and benefits
Conclusions
20 Managing in a global and international environment
Introduction
The foundations of globalization
Global influence
The axis of globalization
Resources, expertise, capability and willingness
Approaches to globalization
Dominance and dependence
Culture and behaviour
Responsibility and accountability
Global management thinking
Global and international leadership
Conclusions
21 Managing for the present and future
Introduction
The present and evolving nature of the environment
The use and value of technology
The use and value of the internet
Developing professional and expert practice
Creativity
Clarity of purpose and direction
Core and peripheral business activities
Dominant stakeholder drives
Economic and social demands and pressures
Investment
Mergers and takeovers
Structures and cultures
Management and organization development
Conclusions
Part 5: Summary sheets
Chapter 1 Introduction
Chapter 2 Organizations, managers and the environment
Chapter 3 Managing in a changing environment
Chapter 4 Ethics and corporate governance
Chapter 5 The practice of management
Chapter 6 Culture
Chapter 7 Communication
Chapter 8 Management influence, power and conflict
Chapter 9 Human resource management
Chapter 10 Leadership and management
Chapter 11 Strategy policy and direction
Chapter 12 Marketing
Chapter 13 Managing operations and projects
Chapter 14 Financial and quantitative aspects of management
Chapter 15 Organizational and managerial performance
Chapter 16 Risk
Chapter 17 Management and motivation
Chapter 18 Management on a daily basis
Chapter 19 Management development
Chapter 20 Managing in a global and international environment
Chapter 21 Managing for the present and future
Bibliography and further reading
Index

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