
iTeam
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Content
Acknowledgments xi
Foreword xiii
1: Reengineering the Team Approach to Problem Solving 3
2: The Top-Ten Challenges to Effective Teamwork 19
3: Challenge 1: Selecting a Team Leader Who Will Lead 25
4: Challenge 2: Defining Team Entrance and Exit Criteria 34
5: Challenge 3: Selecting Team Members for Specific Roles 47
6: Challenge 4: Building Trust Among Team Members 58
7: Challenge 5: Training Team Members to Accomplish Their Assignments 67
8: Challenge 6: Listening to the Voice of the Customer 78
9: Challenge 7: Breaking Down Silos 88
10: Challenge 8: Avoiding Groupthink 97
11: Challenge 9: Assuring That Team Efforts Are Successful 106
12: Challenge 10: Rewarding Individual Team Members 115
13: The Ultimate Team Challenge: Keeping Teamwork Competitive 125
Index 133
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File format: ePUB
Copy protection: Watermark-DRM (Digital Rights Management)
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