From Breakdown to Breakthrough
Description
In "From Breakdown to Breakthrough", leading change consultant, Michael Papanek, draws on his experience, insights, and research with top executives to shine a spotlight on how anyone---even those whose business relationships have suffered in the heat of change in the past---can establish the resilient relationships required for a long-term track record of business success.
From his early days working during the General Motors---Electronic Data Systems merger in Detroit, to launching his own consultancy in San Francisco just as the U.S. economy reached its nadir, author Michael Papanek learned first-hand why it is vital to ensure all business relationships are Strong, Flexible, and Fair. Weaving this knowledge into a model applied successfully by his clients within leading organizations including Apple, Google, and Yahoo!, Papanek now offers this proven approach to any business professional wondering how to rise above the vicious cycle of relationship breakdown that many of us find ourselves in---especially during times of incessant change.
The history of every company is always about key relationships that either led to long-term success, or breakdown. Some leaders seem naturally adept at riding what Papanek calls "The Heat Curve," emerging from volatile times with their relationships not just in tact, but enhanced. From Breakdown to Breakthrough shows how you can achieve that not just for yourself, but for everyone you work with.
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Content
- Intro
- Title
- Copyright
- Contents
- Acknowledgements
- Introduction
- Part One: Unfreezing and New Awareness
- Chapter 1 The Power of Resilient Business Relationships
- Chapter 2 How Change Happens
- Chapter 3 Getting to Why
- Part Two: Reforming and Making New Choices
- Chapter 4 What's the Problem?
- Chapter 5 From Ignorance to Knowledge
- Chapter 6 From Doubt to Trust
- Chapter 7 Talk to Action
- Chapter 8 Shifting the Heat Curve
- Part Three: Refreezing and Locking in Change
- Chapter 9 Leading a Resilient Team Culture
- Chapter 10 Resilient Relationships Across the Organization
- Chapter 11 Creating Resilient Relationships in a Complex Relationship Economy
- Chapter 12 Overview: Key Strategies and Tools for Resilient Business Relationships
- Michael Papanek
- Dr. Liz Alexander
- Bibliography
- Index
