
Process Driven Comprehensive Auditing
Description
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Content
- Cover
- Title page
- Copyright
- Contents
- Preface
- Acknowledgments
- Chapter 1 The Auditor's Journey
- COMPLIANCE AUDITS VERSUS THE PDCA APPROACH
- THE ELEVATOR AUDIT
- MEET YOUR CUSTOMER: TOP MANAGEMENT
- THE CUSTOMER CONNECTION
- TOP MANAGEMENT AND STRATEGIC RISK PLANNING
- THE VIEW FROM THE TOP
- PDCA AUDITING
- SUMMARY
- Chapter 2 Plan, Do: The Beginning of the PDCA Cycle
- PLAN
- DO
- Chapter 3 Check, Act, and the Process Model: Completing the Cycle
- CHECK
- ACT
- Chapter 4 PDCA as a Process: Making the Most of a Good Plan
- Chapter 5 Integrating ISO 9001:2008 Systems and Their Processes
- Chapter 6 ISO 9001:2008 Section 4.1 and PDCA: The Big Picture
- THE 7.1 CONNECTION
- Chapter 7 Imagining an ISO 9001:2008 PDCA Audit: What Questions Would We Ask?
- Chapter 8 The PDCA Audit Master: The Generic ISO 9001:2008 PDCA Audit Tool
- PAGE 1
- PART I: PLAN
- PART II: DO
- PART III: CHECK
- PART IV: ACT
- PART V: SUPPORTING AUDIT PROCESSES
- PART VI: AUDIT SUMMARY
- Chapter 9 Integrating ISO Specifics into the Audit
- THE ISO 9001:2008 PDCA GUIDE
- BUT THEY'RE NOT QUESTIONS!
- THE PDCA GUIDE PLUG-IN PROCESS
- DOUBLE DUTY ELEMENTS
- INSPECTIONS AND ACTING ON THEIR OUTPUT
- ACT
- THE END OF THE JOURNEY
- Appendix A Process Driven Comprehensive Audit
- Appendix B Quality Management Systems: Requirements
- Appendix C Sample Audit
- Glossary
- Index
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