Systems, Software and Services Process Improvement

Name: Systems, Software and Services Process Improvement | 22nd European Conference, EuroSPI 2015, Ankara, Turkey, September 30 -- October 2, 2015. Proceedings
Brand: Springer
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22nd European Conference, EuroSPI 2015, Ankara, Turkey, September 30 -- October 2, 2015. Proceedings

Rory V. O'Connor Mariye Umay Akkaya Kerem Kemaneci Murat Yilmaz Alexander Poth Richard Messnarz(Editor)

Springer (Publisher)

Published on 15. October 2015

XV, 337 pages

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978-3-319-24647-5 (ISBN)

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Content

Intro
Preface
Recommended Further Reading
Organization
Contents
SPI Themed Case Studies
Towards an Understanding of Game Software Development Processes: A Case Study
1 Introduction
1.1 Software Development Processes in Game Development
2 Case Study Research Approach
2.1 Case Study Company
2.2 Data Collection
2.3 Data Analysis
3 Case Study Findings
3.1 The Theoretical Framework
4 Discussion
4.1 Future Work
References
A Case Study on Improvement of Incident Investigation Process
1 Introduction
1.1 Related Research
1.2 Our Contribution
2 Research Methods
2.1 Case Organization and Data Collection Methods
3 Results
4 Conclusions d and Future Work
References
An Industrial Experience in Cross Domain Assurance Projects
1 Introduction
2 Background
3 Use case
3.1 Business Case
3.2 Our Approach
4 Results
5 Conclusions and Future Work
References
SPI Approaches in Safety-Critical Domains
A Lean Automotive E/E-System Design Approach with Open Toolbox Access
1 Introduction
2 Related Work
3 Approach
3.1 Domain-Specific Modeling Language
3.2 Traceability Between the Design and Other Artifacts
3.3 Open Toolbox Approach at the DSM
4 Application
5 Conclusions
References
Integration of Heterogeneous Tools to a Seamless Automotive Toolchain
1 Introduction
2 Related Works
2.1 Publications Related to Model-Based Development
2.2 Publications Related to Safety-Critical Development
3 Architectural Design Refinement Approach
3.1 SW Modeling Framework Addon
3.2 HW Modeling Framework Addon
3.3 Software Architecture Toolbridge
3.4 Runtime Environment Generator
3.5 Basic Software Configuration Generator
3.6 OS Configuration Generator
4 Prototypical Implementation and Application of the Proposed Approach
5 Conclusion
References
A Tool Suite for Assurance Cases and Evidences: Avionics Experiences
1 Introduction
2 Related Work
3 Conceptual Platform
4 Avionics Experi ience
5 Benefits from Using this Platform
6 Future work and Conclusions
References
SPI in Social and Organizational Issues
A Machine-Based Personality Oriented Team Recommender for Software Development Organizations
1 Introduction
2 Background
2.1 Neural Networks
2.2 Machine Learning in Personality Assessment Literature
3 Method
4 Results
4.1 Limitations
5 Conclusions and Future Work
References
An ISO Compliant and Integrated Model for IT GRC (Governance, Risk Management and Compliance)
1 Introduction
2 Related Work
3 Overview of the ISO Standards for IT Governance, (IT) Risk Management and (IT) Compliance
3.1 IT Governance
3.2 IT Risk Management
3.3 IT Compliance
4 An ISO Compliant IT GRC Model
4.1 Common Activities Between Compliance Management and Risk Management
4.2 Governance Aspects of Compliance and Risk Management
5 Conclusion and Future Work
References
Changing Situational Contexts Present a Constant Challenge to Software Developers
1 Introduction
2 Study Details
2.1 Research Method
2.2 Situational Factors Survey Instrument
2.3 Study Timeframe and Participants
3 Data Analysis
3.1 Situational Factors Reporting Change
3.2 Situational Factors Reporting Little or No Change
4 Discussion
5 Conclusion
References
Software Process Improvement Best Practices
Protocol to Design Techniques for Implementing Software Development Best Practices
1 Introduction
2 Overview
2.1 Process Improvement
2.2 Best Practices for Software Development
2.3 Techniques
3 Protocol for Creation of Techniques to Implementation of Best Practices
3.1 Protocol Phases
3.2 Protocol Description
4 Case Study
5 Conclusions
References
Gamiware: A Gamification Platform for Software Process Improvement
1 Introduction
2 Gamiware: The Underlying Process
3 Gamiware: Motivation
4 Gamiware: Game Elements
5 Gamiware: Roles
5.1 Admin Role
5.2 Gamification Master Role
5.3 User Role
6 Gamiware: A Pilot Study
6.1 The Study
6.2 Results
6.3 Discussion
7 Conclusions and Future Work
References
Providing a Starting Point to Help SMEs in the Implementation of Software Process Improvements
1 Introduction
2 Framework Background
3 Framework
3.1 Software Process Improvement Patterns
3.2 Selection Method
3.3 Software Tool
4 Framework Validation
5 Conclusions
References
Models and Optimization Approaches in SPI
Optimizing Resource Utilization by Combining Activities Across Process Instances
1 Introduction
2 The Combined-Instance Approach
2.1 Business Processes with Data Objects and Constraints
2.2 Identifying Candidates for Process Instance Combinations
2.3 Determining the Optimization Potential
2.4 Combining Business Process Instances
3 Related Work
4 Discussion and Case Study
5 Conclusion
References
A Maturity Model for ISO/IEC 20000-1 Based on the TIPA for ITIL Process Capability Assessment Model
Introduction
Terminology
process reference model
process assessment model
maturity model
Related Work
The ITIL-Based Maturity Model for ISO/IEC 20000
4.1 Main Design Choices
4.2 Maturity Level 1:
4.3 Maturity Level 2:
4.4 Maturity Level 3:
Table 3.
4.5 Maturity Level 4:
4.6 Maturity Level 5:
Discussions
5.1 Appropriate PAMs as Input?
5.2 Structure of the Maturity Model
5.3 Coverage of ISO/IEC 20000-1 Requirements
5.4 Rules for Deriving the Maturity Levels
Conclusion
References
Applying Text Analyses and Data Mining to Support Process Oriented Multimodel Approaches
1 Introduction and Target Definition
2 State of Art and Related Literature
3 Approaches and Techniques
3.1 Natural Language Processing (NLP)
3.2 Data Mining Combined with Machine Learning
4 Results
4.1 Comparing Different Weighting Methods
4.2 Comparing Different Similarity and Distance Metrics
4.3 Single Words versus Multi Words as Input for Data Mining
4.4 Summary of Results
5 Conclusions and Next Steps
5.1 Conclusions
5.2 Next Steps
References
SPI and Process Assessment
The Project Management SPICE (PMSPICE) Process Reference Model: Towards a Process Assessment Model
1 Introduction
2 The Project Management SPICE (PMSPICE) Framework
3 ISO Requirements for Process Reference Model Design and Associated Constraints
4 Development of the PMSPICE PRM
4.1 The TIPA Transformation Process
4.2 Application of the TIPA Transformation Process
4.3 Result: The PMSPICE PRM
5 Discussion
6 Conclusions and Future Work
References
Blending Process Assessment and Employees Competencies Assessment in Very Small Entities
1 Introduction
2 Background and Related Work
2.1 Standard Background
2.2 Related Work
3 Process Assessment Model
3.1 A Process Reference Model for VSEs
3.2 A Process Assessment Model for VSEs
4 Competency Assessment Model
4.1 Overview
4.2 Reference Models
4.3 Using the e-CF for ISO/IEC 29110
4.4 Performing a Proficiency Level Assessment
4.5 A Case Study
5 Perspectives and Conclusion
References
Extending SPICE for Safety Focused Systems Engineering Process Assessment
1 Introduction
2 Engineering Ap proach for Systems and Safety
3 Process Assessments in Safety-Critical Domains
3.1 Generic Assessment Requirements
3.2 Nuclear SPICE Assessment Model
3.3 Assessment Models in Other Domains
4 Stakeholder Requirements for a Process Assessment Model in Nuclear Domain
4.1 The Current Approach
4.2 Coverage of Regulatory Requirements
5 Nuclear SPICE Extended Use Cases
6 Conclusions
References
Creating Environments Supporting Innovation and Improvement
The 10 Must Haves for Global Innovation and Networking. A New Strategic Approach
1 Introduction
2 Joy and Playfulness: Drivers of Innovation
3 Gratitude: Treat your Customers and Stakeholders Well
4 Serenity: Embrace Diversity and Change
5 Interest: A Conditio Sine Qua Non
6 Hope: There is a also Post-Traumatic Growth
7 Pride: Share your Success Story with your Community
8 Amusement: Share Laughter, Knowledge and Ideas
9 Inspiration: Cre eate the Urge to Excel
10 Awe: Be Part of the Bigger Picture and the Greater Good
11 Love: Love It or Leave It
12 Conclusions
13 Outlook: Future Innovation and Diversity Manager Certifications
References
Achieving Sustainable Development by Integrating It into the Business Process Management System
1 Introduction
2 Business Process Management and Sustainability
2.1 Similar Work from BPM and Sustainability Field
2.2 Sustainable Business Process Management
3 Integrating Sustainability into an Organization
3.1 How to Achieve Sustainability of an Enterprise?
3.2 Implementing Sustainability Aspects: At a Corporate Level
3.3 Implementing Sustainability Aspects: Process Landscape Level
3.4 Implementing Sustainability Aspects: Process and Operations Level
3.5 Implementing Sustainability Aspects into BPM System: A Summary
4 Conclusion
References
ECQA Governance Capability Assessor Skills for Managing Strategic Directions
1 Strengthening Business Trust and Transparency
2 Enterprise Goals Driven Integrated Risk and Assurance Management Scenarios
3 Implementing th he Managing Strategic Directions Scenario
4 Applying Governance Capability Assessor Skills to Integrate ECQA Knowledge Elements for Global Innovation and Networking
References
Innovation and Project Management in International Distributed Teams. A Description of an Current Project Work
1 Introduction
2 Theoretic Approach
3 Practical Work
4 Results, Lessons s Learned and Next Steps
References
Social Aspects of SPI: Conflicts, Games, Gamification and Other Social Approaches
Process Improvement with Retrospective Gaming in Agile Software Development
1 Introduction
2 Agile Software Development with Scrum
2.1 Scrum Roles
2.2 Scrum Activities and Artefacts
3 Software Process Improvement in Scrum
4 Games for Software Process Improvement in Scrum
5 Conclusions and Future Work
References
Relating ICT Competencies with Personality Types
1 Introduction
2 Background and Related Work
2.1 Background
2.2 Related Work
3 Competencies and Profiles
3.1 Reference Models
3.2 A Case Study
4 Aggregation of Results
5 Conclusion
References
Designing Games for Improving the Software Development Process
1 Introduction
2 Background
3 Summary and Discussion
References
Risk Management and Functional Safety Management
Controllability in ISO 26262 and Driver Model
1 Introduction
2 A DESH-G Model
3 HARA Process
4 The Approach of Hazard Identification
4.1 Goal Model
4.2 Item Sketch
4.3 Situation-Scenario Matrix (SSM)
4.4 Hazard Identification
5 Driver Model and Evasion from the Harm
5.1 Structure of Driver's Goal
5.2 Driver Model
5.3 Task Demand
5.4 D-Zone and Steps for Classifying the Controllability
6 Conclusion
Reference
KTM Functional Safety Environment - Break Silos, Ensure Full Traceability, Modularity and Automate Reporting
1 Introduction
1.1 Central Repository for Traceability, Workflows, Configuration and Change Management
1.2 Model Based Engineering
1.3 Joint Activities Management
1.4 Automatic Reporting
1.5 Modularity and Reuse
2 ISO26262 Coverage
3 Solution
3.1 Matlab Simulink(1) and Plugin Hip-Hops(2)
3.2 Cognition Cockpit
References
Author Index

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Systems, Software and Services Process Improvement

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