
Prioritizing Web Usability
Description
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Persons
Hoa Loranger is a User Experience Specialist at Nielsen Norman Group. Loranger consults with well-known companies in various industries including finance, customer support, and entertainment. She conducts international usability research worldwide and gives keynote presentations and tutorials on a variety of Web usability topics. She has also co-authored numerous reports on topics ranging from teenagers' use of the Web to the design of Flash-based applications.
Content
Focus of book
Prioritizing usability issues
Chapter 1: Introduction
Study overview
Thinking aloud
Number of users
25 Web sites
Web wide tasks
Examples of site tasks
Chapter 2: Characterizing the Web User Experience
Say how much people use search, and defer details to later chapter
Differences between low and high experience users
Maybe have a section on different age groups
Chapter 3: Revisiting old guidelines
Chapter 4: Prioritizing Usability Issues
Pie Charts and Rating Scale
Chapter 5: Search
Chapter 6: IA, Navigation, Link Design, Categories
What Works, What Doesn't
Chapter 7: Readability
Chapter 8: Content
Before and After examples
Chapter 9: Product information
Top e-commerce guidelines
Chapter 10: Page design, layout, and graphics
Chapter 11: Simplicity vs. Complexity
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File format: ePUB
Copy protection: Adobe-DRM (Digital Rights Management)
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