Creativity in Virtual Teams
Key Components for Success
Published on 29. March 2004
272 pages
978-0-7879-7336-0 (ISBN)
Description
Creativity in Virtual Teams offers a well-researched and practical resource that outlines a new model for attaining high levels of creativity in virtual working arrangements to anyone who designs, manages, or participates in virtual teams. Written by Jill E. Nemiro--an expert in building organizations and virtual teams--Creativity in Virtual Teams provides a valuable tool that takes you beyond mere theory. Within these pages, the author leads you through a series of diagnostic tools, questions for reflection, checklists, and exercises that will help you assess and develop the five key components--design, climate, resources, norms and protocols, and continual assessment and learning--that will foster creativity in your virtual teams. In addition, Creativity in Virtual Teams is filled with illustrative lessons learned from nine highly successful and innovative virtual teams.
Reviews / Votes
"...is a well-researched and practical resource that offers a new model for attaining high levels of creativity in virtual working arrangements." (SirReadAlot.org, 4/27/2004)"Nemiro has done an impressive piece of research on this sofar neglected area--creativity in virtual teams. If you manageor belong to a team that aspires to higher levels ofcreativity--and what team doesn't--you'llfind this book invaluable, thought-provoking, and highlyreadable." --Jessica Lipnack and Jeffrey Stamps, authors of VirtualTeams "Having dealt with small to large virtual teams for over adecade, Dr. Nemiro's book is the first book to provide acomprehensive, concise understanding of the dynamics and structureof virtual teams. A combination of theory and practical tools forall those either interested in establishing or bettering existingteams." --Patricia G. Flores, region account manager, Global DiversitySourcing, Hewlett-Packard "Creativity in Virtual Teams is a must read forthose who are working on or with virtual teams. It provides methodsfor continual assessment and learning in developing high levels ofcreativity in virtual teams. This book is an important resource forteams transitioning into this new way of working." --Nancy Sarti, manager, employee development, SouthernCalifornia Edison "This is the first serious study of creativity in virtualteams. It offers a comprehensive framework and valuable assessmenttools for putting the book's lessons into practice in anyorganization." --Vijay Sathe, The Peter F. Drucker Graduate School ofManagement, Claremont Graduate University and author, CorporateEntrepreneurshipMore details
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Book
03/2004
Pfeiffer
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Person
Jill E. Nemiro is an assistant professor in the psychology and sociology department at California State Polytechnic University, Pomona, and an adjunct professor in the human resources design masters' program at Claremont Graduate University. She is the coeditor of The Collaborative Work Systems Fieldbook from Pfeiffer.
Content
List of Figures and Tables.
Preface for the Collaborative Work Systems Series.
Appreciations.
Introduction: Getting the Most From this Resource.
PART I: DESIGN.
Chapter 1: Mapping Out the Creative Process and Work DesignApproach.
Major Approaches in the Study of the Creative Process.
Stages of the Virtual Team Creative Process Model.
Work Design Approaches Used During the Creative Process.
Assessment Tool: Appraising the Creative Process and Work DesignApproach.
Final Thoughts.
Points to Remember.
Chapter 2: Choosing An Appropriate Leadership Structure.
Virtual Team Leadership Structures.
Assessment Tool: Choosing an Appropriate LeadershipStructure.
Final Thoughts.
Points to Remember.
PART II: CLIMATE.
Chapter 3: Building Task and Interpersonal Connection.
The Pitfalls in Building Connection.
Connection and Virtual Team Effectiveness.
Connection and Virtual Team Creativity.
Assessment Tool: Gauging the Lev el of Task and InterpersonalConnection.
Final Thoughts.
Points to Remember.
Chapter 4: Developing Appropriate Team Member and ManagementConditions and Competencies.
Team Member and Management Conditions.
Assessment Tool: Understanding the Appropriate Team Member andManagement Conditions.
Team Member and Management Competencies.
Assessment Tool: Analyzing Personal Strengths and Gaps in TeamMember and Management Competencies.
Final Thoughts.
Points to Remember.
PART III: RESOURCES.
Chapter 5: Selecting Appropriate Communication Tools to Supportthe Team's Creative Process.
The Challenges in Communication for Virtual Teams.
The Dimensions of Time and Place.
The Dimensions of Social Presence and Information Richness.
Communication Tools Available for Collaborative and CreativeWork.
Specific Tools Used During Stages of the Creative Process.
Criteria for Selecting Appropriate Communication Tools.
Assessment Tool: Constructing a Communication Plan to Supportthe Team's Creative Process.
Final Thoughts.
Points to Remember.
Chapter 6: Pulling Together a Creativity Toolbox: CreativityTechniques and Software Tools.
Creativity Techniques.
Creativity Software Tools.
Tool: Pulling Together Your Team's Creative Toolbox.
Final Thoughts.
Points to Remember.
PART IV: NORMS AND PROTOCOLS.
Chapter 7: Establishing Appropriate Norms and Protocols.
Communication Behavior Norms.
Tool: Developing an Agreed-on Set of Communication BehaviorNorms.
Project and Task Management Norms.
Tool: Developing an Agreed-on Set of Project and Task ManagementNorms.
Final Thoughts.
Points to Remember.
PART V: CONTINUAL ASSESSMENT AND LEARNING.
Chapter 8: Lessons Learned and Final Assessment.
Lessons Learned.
Final Assessment and Team Action Plan.
Why You Need Creativity.
Appendix: How Trustworthiness Was Established.
References.
Index.
About the Series Editors.
About the Author.
