
Micro-Enterprise and Personalisation
Description
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This book explores size as an independent variable in care services, comparing outcomes and value for money across micro, small, medium and large organisations. Using interviews and surveys with 108 people using services and carers in 27 case-study organisations it focuses on the contribution micro-enterprises can make to the care sector.
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Persons
Catherine Needham is Professor of Public Policy and Public Management at the University of Birmingham. She is based at the Health Services Management Centre, developing research around social care and new approaches to public service workforce development.
Kerry Allen is a lecturer at the Health Services Management Centre, University of Birmingham. Her research interests include participatory research and the design and delivery of social care services.
Kelly Hall is a Lecturer in Social Policy at the University of Birmingham. Her research interests include health and social care social enterprises and micro enterprises.
Content
Why study size?;
Enterprise and care;
Methods for co-productive research;
What it means to be micro;
Micro-enterprises: better outcomes at a lower cost;
Enacting personalisation on a micro scale;
Micro innovation: what, how and who?;
How micro-enterprise performs;
Sustainability: are micro-enterprises built to last?;
Conclusion: scaling down?;
Appendix 1: Site one interview schedule;
Appendix 2: Adapted ASCOT tool;
Appendix 3: Developing the innovation theme codes.
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