Managing Change
Manga for Success
1st Edition
Published on 21. April 2023
256 pages
978-1-394-17624-3 (ISBN)
Description
CREATE A HIGH-PERFORMING TEAM BY EMPLOYING EFFECTIVE CHANGE MANAGEMENT
Do you want to improve your current workplace or organization? Organization Development can teach you what steps you can take to achieve your goals. You'll follow Chuji, a store manager at an automobile company who's been sent to a troubled dealership branch and learn from the challenges he faces as he implements a series of managerial changes only to meet resistance and hostility from employees and leaders. You'll also learn about:
* How to overcome obstacles and resistance to organizational change
* How to employ the principles of visibility, communication, and visioning while leveraging the strengths of your team
* The science of organizational development
Managing Change is an indispensable roadmap to effective change management that will help you shift the mindset of your team members from individualism to one focused on the good of the organization and the team as a whole. Find out why the Manga For Success series--now available in English for the first time--is so popular in Japan, Korea, and beyond.
Do you want to improve your current workplace or organization? Organization Development can teach you what steps you can take to achieve your goals. You'll follow Chuji, a store manager at an automobile company who's been sent to a troubled dealership branch and learn from the challenges he faces as he implements a series of managerial changes only to meet resistance and hostility from employees and leaders. You'll also learn about:
* How to overcome obstacles and resistance to organizational change
* How to employ the principles of visibility, communication, and visioning while leveraging the strengths of your team
* The science of organizational development
Managing Change is an indispensable roadmap to effective change management that will help you shift the mindset of your team members from individualism to one focused on the good of the organization and the team as a whole. Find out why the Manga For Success series--now available in English for the first time--is so popular in Japan, Korea, and beyond.
More details
Other editions
Additional editions
Book
04/2023
1st Edition
Wiley
€21.50
Shipment within 15-20 days
Person
KAZUHIKO NAKAMURA is a professor of human psychology in the Humanities Department and the head of the Human Relations Research Center at Nanzan University. His areas of expertise include organization development, human relations training, and group dynamics. He is a member of the NTL Institute in America and completed their certificate program for organization development.
Content
- Cover
- Title Page
- Copyright Page
- Contents
- Introduction
- Prologue: Problems Keep Happening Yet the Workplace Stays the Same
- Story 1: The Unchanging Workplace
- 1-1. The Human Side of Workplaces and Organizations
- The Hard and Soft Sides of an Organization
- Why Managing the Human Side Is Important
- 1-2. Technical Problems and Adaptive Challenges
- There Are Two Sides to a Problem
- Common Leader and Manager Mistakes
- 1-3. Adaptive Challenges and Organization Development
- Problems in the Human Side Include Adaptive Challenges
- Part 1: What Is Organization Development?
- Story 2: Meeting a Supporter of Organization Development
- 2-1. What Exactly Is Organization Development?
- Organization Development Is a "Label"
- Defining Organization Development
- 2-2. Steps in Organization Development
- How to Deal with Adaptive Challenges
- The Three Steps in Organization Development
- Organization Development Step 1: Seeing the Problem
- Organization Development Step 2: Serious Discussion
- Organization Development Step 3: Building a Future
- 2-3. What Exactly Is a Discussion?
- Discussion Means Two-way Communication Where Meaning Is Conveyed
- The Four Levels of Two-way Communication
- Level 1: Polite Conversation
- Level 2: Debate
- Level 3: Introspective Discussion
- Level 4: Productive Discussion
- Discussion Levels and the Three Steps of Organization Development
- Part 2: The Core Team as an Agent of Change
- Story 3: Building a Core Team
- 3-1. The Importance of Trying to See What You Don't See
- The Difficulty of Trying to Understand the Feelings of Someone Before You
- What Is Needed to See the Human Side?
- 3-2. The Core Team to Propel Change
- Propelling and Suppressing Change
- A Core Team to Increasingly Propel Change
- 3-3. Propelling Organization Development
- Roles Needed Besides the Core Team
- Transformation Leader
- Organization Development Supporter
- Sponsor
- 3-4. Process Consultation-How Do Supporters Support Organization Development?
- The Three Styles of Support
- The Specialist Style: Teaching Solution Strategies and Giving Information
- Doctor-Patient Style: Diagnosis and Prescription
- Process Consultation Style: Participatory Support
- An Example of Process Consultation Support
- Building a Support Relationship as a Participant
- Part 3: From Individual Work to Cooperation
- Story 4: Toward Being Able to Teach Each Other
- 4-1. Moving from Individual Work to Cooperation
- Why Work Is Being Done Individually
- The Shortcomings of Individual Work
- From Individual to Cooperative Work
- 4-2. Expanding Organization Development
- Structured and Unstructured Organization Development
- Increasing the Power of the Core Team to Transform Itself
- 4-3. Dealing with Resistance to Change
- Resistance to Change Is Healthy
- Dealing with Negative Reactions
- Building Successful Experiences through Small Attempts
- Part 4: Changing the Individual Mindset
- Story 5: Outgrowing Focus on Individual Work and Achievements
- 5-1. Differences in Mindsets
- The Achievement Mindset Dominates Businesses
- Moving from the Achievement Mindset to the Organization Development Mindset
- 5-2. Discussion with People You're in Conflict with
- The Pattern in Connections That Don't Go Well
- Discussing and Building a Cooperative Relationship with People You're in Conflict with
- Using Appreciative Inquiry (AI) in Discussions
- Part 5: Deepening and Expansion throughout the Organization as a Whole
- Story 6: From Confrontation to Cooperation
- 6-1. Implementing Cooperation within a Group
- How Conflicts and Confrontation Are Born in a Group
- The Mindset Needed in Building Cooperative Relationships within a Group
- 6-2. The Growth and Development of an Organization or Workplace
- What Is Self-organization?
- Deepening Organization Development and the Growth and Development of an Organization or Workplace
- Constant Discussion and Pursuit
- Epilogue: What Does It Mean for an Organization to Change?
- Afterword
- References
- EULA
