Smart Questions

Reviews / Votes

"Smart Questions and the concept of the SmartQuestions Approach are long overdue, and I only wish they hadreached my desk 40 years ago. Getting the right people involved atthe onset and defining and then seeking 'an expandedpurpose' are obvious to me now. I wish they had always beenso." --Paul Torgersen, president emeritus and John W. Hancock Chairof Engineering, Virginia Polytechnic Institute and State University "Smart Questions is a must for nonprofit business.The Smart Questions Approach definitely jump-started our staff inplanning and thinking differently about solving problems. Our staffnow gets creative solutions by asking Smart Questions." --Michael Jackson, president and CEO, Drew ChildDevelopment Corporation, Los Angeles "The ideas in Smart Questions are very intriguingand helpful. It's the first book I know of to give structureand substance to the cliché that a person faced with a problem(or an opportunity) should first search fo r the right questions,rather than for the right answers. Bravo! The book will surely movethe reader a long way toward thinking creatively." --Steven B. Sample, author of the best-seller TheContrarian's Guide to Leadership and president,University of Southern California "Distilling from many years of successfulconsulting to leading innovators in business, the arts, and publicand private organizations, the authors have crafted an engaging,practical 'how to' primer for learning what it takes tobuild the personal, interpersonal, and organizational bases inknowledge and understanding that support successfulinnovation." --Edward O. Laumann, George Herbert Mead Distinguished ServiceProfessor of Sociology and the College, University of Chicago "Smart Questions penetrates to the core of whatcreative managers intuitively do. It provides major insightinto how to attend to and leverage the social, physical, andorganizational context of a problem. An excellent blend of modernand postmodern thinking." --John Seely Brown, coauthor of the best-seller The SocialLife of Information and former chief scientist and director ofXerox's Palo Alto Research Center (PARC)