Systematic Process Improvement using ISO 9001
2000 and CMMI
Published on 1. January 2002
324 pages
978-1-58053-639-4 (ISBN)
Description
ISO 9001 is known throughout the world as the gold standard for quality management and process improvement, but quality assurance professionals have also discovered the power of CMMISM ' the latest process improvement model from the Software Engineering Institute. This practical book explores how organizations can use these two frameworks in tandem to improve process quality by quantum leaps. More importantly, it shows how you can streamline your organization's process improvement program by capitalizing on the similarities both frameworks share while minimizing their differences. Save your organization's resources and vastly improve quality as you move your organization towards both ISO 9001:2000 and CMMISM compliance certification. If your organization implemented older versions of the ISO and CMMSM models, you can follow the migration path this book lays out in detail for upgrading to the latest versions of CMMISM and ISO 9001 2000.
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Boris Mutafelija | Harvey Stromberg
Systematic Process Improvement Using ISO 9001:2000 and CMMI
Book
03/2003
Artech House Publishers
€98.50
Shipment within 10-20 days
Content
- Intro
- Contents
- Foreword
- Preface
- Acknowledgements
- 1. Introduction
- 1.1 Role of frameworks in developing process improvement strategies
- 1.2 Process improvement approaches
- 1.3 Synergy
- References
- 2. Process Improvement
- 2.1 Why worry about process improvement?
- 2.2 Why is process improvement so difficult?
- 2.3 Typical process improvement approaches
- 2.4 Summary
- References
- 3. Framework Introduction
- 3.1 Relationships between frameworks and process improvement approaches
- 3.2 ISO 9001:1994
- 3.3 CMM for software
- 3.4 ISO TR 15504
- 3.5 EIA/IS-731
- 3.6 FAA-iCMM
- 3.7 Summary
- References
- 4. REvised Frameworks: ISO 9001:2000 and the CMMI
- 4.1 ISO 9001:2000
- 4.2 CMMI
- References
- 5. ISO 9001:2000 and CMMI Synergy
- 5.1 Commonalities
- 5.2 Differences
- 5.3 Strengths
- 5.4 Weaknesses
- 5.5 Synergy
- 5.6 Summary of ISO requirements not covered by the CMMI
- References
- 6. Transitioning from Legacy Standards
- 6.1 Differences between the CMM and CMMI
- 6.2 Differences between ISO 9001:1994 and ISO 90001:2000
- 6.3 Transitioning from the CMM to the CMMI
- 6.4 Transitioning from ISO 9001:1994 to ISO 9001:2000
- References
- 7. Approaches Using ISO-CMMI Synergy
- 7.1 Process improvement
- 7.2 First phase: Initiating
- 7.3 Second phase: Diagnosing
- 7.4 Third phase: Establishing
- 7.5 Fourth phase: Acting
- 7.6 Fifth phase: Learning
- References
- 8. Appraisal/Registration
- 8.1 SCAMPI
- 8.2 ISO 9001:2000 registration process
- 8.3 TickIT
- 8.4 Using SCAMPI to prepare for ISO 9001:2000 registration
- 8.5 Summary
- References
- 9. Document Mapping
- 9.1 Mapping: ISO 9001:2000 to the CMMI
- 9.2 Inverse mapping: CMMI to ISO 9001:2000
- References
- Acronyms
- About the Authors
- Index
