
Recognizing Public Value
Description
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Content
- Intro
- Contents
- List of Figures and Tables
- Introduction
- 1. William Bratton and the New York City Police Department: The Challenge of Defining and Recognizing Public Value
- 2. Mayor Anthony Williams and the D.C. Government: Strategic Uses of a Public Value Scorecard
- 3. John James and the Minnesota Department of Revenue: Embracing Accountability to Enhance Legitimacy and Improve Performance
- 4. Jeannette Tamayo, Toby Herr, and Project Chance: Measuring Performance along the Value Chain
- 5. Diana Gale and the Seattle Solid Waste Utility: Using Transparency to Legitimize Innovation and Mobilize Citizen and Client Coproduction
- 6. Duncan Wyse, Jeff Tryens, and the Progress Board: Helping Polities Envision and Produce Public Value
- 7. Harry Spence and the Massachusetts Department of Social Services: Learning to Create Right Relationships
- Conclusion
- Appendix: A Public Value Scorecard for Public Managers
- Notes
- Acknowledgments
- Index
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