
Project Management Office (PMO)
Description
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Content
- Cover
- Title Page
- Copyright Page
- Acknowledgments
- Table of Contents
- List of Figures
- List of Tables
- Executive Summary
- Chapter One: Introduction
- 1.1 - What is a PMO?
- 1.2 - The Definition of a PMO
- 1.3 - A Model of the PMO
- 1.4 - The Emergence of PMOs
- 1.5 - PMOs in the Literature
- 1.6 - The Origins and Goals of the Research
- 1.7 - The Research Program
- 1.7.1 - Phase I: A Descriptive Survey of 502 PMOs
- 1.7.2 - Phase II: The Development of a Rich Conceptual Model to Guide Further Investigation
- 1.7.3 - Phase III: In-Depth Case Studies Aimed at Understanding the Dynamics Surrounding PMOs in Organizational Context
- 1.8 - The Global Methodological Strategy
- 1.8.1 - The Variance Approach
- 1.8.2 - The Process Approach
- 1.8.3 - A Multi-Year Program
- 1.9 - How to Read this Book
- 1.10 - Limits of the Research
- Chapter Two: A Descriptive Portrait of PMOs
- 2.1 - Introduction
- 2.2 - The Web-Based Survey Design
- 2.2.1 - The Development and Deployment of the Surveys
- 2.2.2 - The Survey Instruments
- 2.3 - The Respondents and the Organizational Contexts of PMOs
- 2.3.1 - The Respondents
- 2.3.2 - The Organizational Contexts
- 2.3.3 - Types of Project in the PMO's Mandate
- 2.4 - The Structural Characteristics of PMOs
- 2.4.1 - The Name used to Identify the PMO
- 2.4.2 - Time to Implement a PMO
- 2.4.3 - Number and Location within the Organizational Hierarchy
- 2.4.4 - PMO Staff
- 2.4.5 - Adequacy of Funding
- 2.4.6 - Billing for Services
- 2.4.7 - Age of the PMO
- 2.4.8 - Percentage of Projects within the Mandate of the PMO
- 2.4.9 - Percent of Project Managers in the PMO
- 2.4.10 - Decision-Making Authority of PMOs
- 2.5 - The Roles or Functions of PMOs
- 2.5.1 - The Functions Filled by PMOs
- 2.5.2 - Groups of Functions
- 2.6 - The Performance of PMOs
- 2.7 - Strong Points and Areas for Improvement
- 2.8 - Conclusion
- Chapter Three: An Empirically Grounded Search for a Typology
- 3.1 - Introduction
- 3.2 - Methodology and Chapter Structure
- 3.2.1 - The Data
- 3.2.2 - The Analysis of Data
- 3.2.3 - Statistical Methods
- 3.3 - Organizational Context and Project Type as Bases for Typologies of PMOs
- 3.3.1 - Variables not Showing Significant Relationships with PMO Characteristics
- 3.3.2 - Organizational Characteristics Showing Significant Relationships with PMO Characteristics
- 3.4 - Structural Characteristics of PMOs as Bases for Typologies
- 3.4.1 - PMO Types Based on Location in the Organizational Structure
- 3.4.2 - Size and Characteristics of PMO Staff Other than Project Managers
- 3.4.3 - Decision-Making Authority of the PMO
- 3.4.4 - A Trilogy of PMO Design Variables
- 3.4.5 - Percentage of Project Managers within the PMO
- 3.4.6 - Percentage of Projects in the PMO's Mandate
- 3.4.7 - A Cluster of Characteristics
- 3.5 - PMO Functions as Bases for Typologies of PMOs
- 3.5.1 - Associations between Pairs of Variables
- 3.5.2 - A Search for the Best Explanations of the Importance of Groups of Functions
- 3.5.3 - PMOs that Recruit, Select, Evaluate and Determine Salaries for Project Managers
- 3.5.4 - PMOs that do Multi-Project Management Functions
- 3.5.5 - PMOs that Perform Specialized Tasks for Project Managers
- 3.5.6 - PMOs Involved in Strategic Management Functions
- 3.5.7 - PMOs that Manage Client Interfaces
- 3.5.8 - PMOs Involved in Organizational Learning
- 3.5.9 - Functions that are Poor Bases for Types of PMOs
- 3.5.10 - Functions as Bases of Types of PMOs
- 3.6 - A Synthesis of the Analysis to Form a Model of Types of PMOs
- 3.6.1 - An Augmented Cluster of Variables Forms a Model of a PMO
- 3.6.2 - Pursuing the Typology Further
- 3.6.3 - Use and Interpretation of the Typology
- 3.7 - The Performance of PMOs
- 3.7.1 - Explanations of PMO performance based on the organizational context and the characteristics of PMOs
- 3.7.2 - Performance Reconsidered
- 3.8 - Conclusion
- Chapter Four: The In-Depth Investigation of PMOs
- 4.1 - Introduction
- 4.2 - Literature Review
- 4.2.1 - Strategic Alignment: A Need that Becomes a Function
- 4.2.2 - Program and Portfolio Management
- 4.2.3 - Project-Based or Project-Oriented Organization
- 4.2.4 - Organizational Performance
- 4.3 - The Conceptual Framework
- 4.3.1 - The Social Innovation System
- 4.3.2 - Organizational Performance of the PMO
- 4.4 - Case Study Methodology
- 4.4.1 - Strategy for Data Collection
- 4.4.2 - Strategy for Data Analysis
- 4.5 - Case Descriptions
- 4.5.1 - Organization COM
- 4.5.2 - Organization FIN1
- 4.5.3 - Organization MULTIM
- 4.5.4 - Organization FIN2
- 4.6 - Multiple Views on PMO Organizational Performance
- 4.6.1 - The Competing Values Framework in Detail
- 4.6.2 - The Model of Competing Values Applied in the Context of the PMO
- 4.6.3 - The Contribution of PMOs to Organizational Performance: Empirical Results
- 4.6.4 - The Identification of Indicators of the PMO's Contribution to Organizational Performance
- 4.7 - Conclusion
- Chapter Five: The Process Side of PMOs
- 5.1 - Introduction
- 5.2 - The Literature on Organizational Innovation
- 5.2.1 - The General Literature on Innovation
- 5.2.2 - From Evolutionary Theory to Coevolution
- 5.2.3 - Coevolution
- 5.2.4 - Institutional Isomorphism
- 5.2.5 - Organizational Innovation in the Project Management Literature
- 5.3 - Modeling the PMO Transformation Process
- 5.3.1 - Conditions
- 5.3.2 - Resulting Structure
- 5.3.3 - Consequences
- 5.4 - The Empirical Study
- 5.5 - A Typology of Organizational Tensions
- 5.5.1 - Economic Tension
- 5.5.2 - Political Tension
- 5.5.3 - Client Relationship Tension
- 5.5.4 - Standardization / Flexibility Tension or Business vs. Process Orientation
- 5.5.5 - Controlling the Project Machine Tension
- 5.6 - The Most Important Drivers of PMO Transformation
- 5.7 - Two Alternative Interpretations
- 5.7.1 - The PMO as an Organizational Innovation
- 5.7.2 - PMOs as Manifestations of Organizational Instability
- 5.8 - Conclusion
- Chapter Six: Conclusion
- 6.1 - The Demand for Guidelines
- 6.2 - How PMOs are Structured
- 6.3 - The Roles of PMOs
- 6.4 - Types of PMOs
- 6.5 - PMO Embedded in Organizational Dynamics
- 6.6 - Theoretical Foundations
- 6.7 - Changing Organizational Myths
- Appendices
- References
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