Essentials of Balanced Scorecard
Published on 3. May 2004
244 pages
978-0-471-67227-2 (ISBN)
Description
Balanced scorecard is a widely recognised and accepted performancemeasurement tool that is currently used in thousands oforganisations around the world. This book will help to implementthe organisations' balanced scorecard strategies into action bydefining performance objectives, measures, and targets in fourlinked and balanced perspectives: Financial, Customer, InternalProcess, and Employee Learning and Growth.
* Explains what balanced scorecard is and addresses the challengesand solutions for its implementation.
* Addresses the concerns of the mid to small corporation as well asthe emerging business
* Each chapter provides tips and techniques as well as real worldexamples
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Mohan Nair
Essentials of Balanced Scorecard
Book
06/2004
Wiley
€42.50
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Person
MOHAN NAIR is CEO of Emerge Inc., an advisory firm focused on strategy and corporate performance management. Identified as an "adventure capitalist," Nair has founded two companies, a venture capital firm, and has taken high--profile executive roles in four high--technology companies. Most recently, Nair served as Director, President, and Chief Operating Officer of ABC Technologies. He serves on several nonprofit boards including the AeA. For seven years, he taught as an adjunct professor at J.L. Kellogg School of Management at Northwestern University of Chicago, and his articles have appeared in numerous publications including Byte Magazine, The Journal of Accounting and Finance, and The Journal of Cost and Performance Management. A highly requested speaker, Nair has been profiled or quoted in Forbes, Industry Week, Business Finance, and CNBC--Asia. He is the author of Activity--based Information Systems: An Executive's Guide to Implementation (Wiley).
Content
Preface.
1. Overview.
2. What Is Balanced Scorecard?
3. From Management to Performance Management.
4. Mission, Vision, Values: The Precursor to BalancedScorecard.
5. Six Success Factors to Implementing Balanced Scorecard.
6. Success Factor One: Understand Self.
7. Success Factor Two: Understand the Balanced ScorecardLearning Cycle.
8. Success Factor Three: Know the Road Map forImplementation.
9. Success Factor Four: Treat Balanced Scorecard as aProject.
10. Success Factor Five: Use Technology as an Enabler.
11. Success Factor Six: Cascade the Scorecard.
12. Eleven Deadly Sins of Balanced Scorecard.
13. The Ultimate Partnership: Balanced Scorecard and PerformanceManagement.
Endnotes.
Glossary.
Suggested Readings.
Appendix: Informational Web Sites and Sample Vendor List.
Index.
