
The Next Age of Disruption
Description
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Clayton Christensen's groundbreaking theory of "disruptive innovation" has proven to be one of the most influential management ideas of the last several decades. In this book, business and management experts--many of them Christensen's colleagues and former students--discuss the innovation challenges that lie ahead. Building on Christensen's work, they offer companies a guide for navigating a new world of disruption--a future in which artificial intelligence is a business tool, the speed of innovation increases dramatically, and capital is more easily accessible. The book also includes one of the last interviews with Christensen before his death in January 2020.
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Content
- Intro
- Contents
- Series Foreword
- Introduction: Is Your Organization Prepared for What's Next?
- I The Theory of Disruption
- 1 Disruption 2020: An Interview with Clayton M. Christensen
- II The Human Element
- 2 How Leaders Delude Themselves about Disruption
- Cautionary Tales Persist
- Four Lies Leaders Tell Themselves
- Transform Thyself
- Transform Thy Organization
- 3 Overcoming the Innovator's Paradox
- How Amplifiers Work
- 4 A Crisis of Ethics in Technology Innovation
- Modularizing Faster Than Ever
- What Users Don't Demand: Regulation
- Healthy Accountability
- Intention to Action
- 5 Four Skills Tomorrow's Innovation Workforce Will Need
- 1. Omniscience
- 2. Entrepreneurial Mindset
- 3. Bottom-LineFocus
- 4. Ethical Intelligence
- Why Structure Matters
- 6 Education, Disrupted
- What's Next for Adult Learning?
- An Interdependent Solution to Training
- A Focus on ROI
- The Measurement Challenge
- 7 Betting Big on Employee Development
- III The Competitive Element
- 8 From Disruption to Collision: The New Competitive Dynamics in the Age of AI
- The Competitive Dynamics of Collision
- A Repeating Pattern
- Retail
- Entertainment
- How Collision Differs from Disruption
- 9 The Future of Platforms
- Platform Company Evolution
- Platform Company Value
- Future Platform Trends
- Three Emerging Platform Battlegrounds
- Platforms as Disrupters
- 10 The Experience Disrupters
- They Give You Experiences You Didn't Know You Wanted
- They Make Interactions Frictionless
- They Personalize the Relationship
- They Get Customers to Sell for Them
- They Empower Employees to Make Things Right for Customers
- The Classic Theory of Disruption
- The Rise of the Cheap, Convenient, and High-Quality Startup
- The Digital Elements of the New Disruptive Model
- The Theory of Disruption: What Stays the Same
- The Theory of Disruption: What Has Changed
- The Road Ahead for Incumbent Companies
- IV The Futurist Element
- 12 The 11 Sources of Disruption Every Company Must Monitor
- 13 The Uncertainty Factor
- Three Sources of Uncertainty
- Gene Therapy's Suspenseful Story
- Considerations for Established Companies and Startups
- Managing the Uncertainty of Disruption
- 14 Why Innovation's Future Isn't (Just) Open
- Reaching Out to New Partners
- The Benefits of External Innovation
- The Power of Doing It Yourself
- Balancing Internal and External Innovation
- A Case in Point: Monsanto's Digital Portfolio
- 15To Disrupt or Not to Disrupt?
- A Tale of Two Startups
- A Tale of Two Other Startups
- The Disrupter's Choices
- How to Choose
- Prepare to Pivot
- The Future
- Contributors
- Notes
- Index
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